The plus : Very nice design, from the hall to the rooms passing by the garden and pools. Nothing to say about that, it is very beatufiul. The beds and rooms are also very confortable. Actually, I believe it is one of the best beds I have ever tried in my life. Also very clean
The minus : Way to deal with the clients is very bad. We had a superior class room, and their was a sewer smell coming from the toilets (this was first honey moon night .....). The staff made the proposal to sleep there and wait the next day for changing, after they said to spray some airfresh ... Is this a joke ? sleeping in a sewer smelly room for a honey moon ?? After I said this was unacceptable they changed our room with a smaller one. There are other things like that which prooves the real lack of professionalism/clientelism there is. This should not be the case for the price of the hotel.
Conclusion : I give only 2/5 simply because it is unacceptable to have this kind of behaviors for this standards of hotels
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- Also Known As:
- Movenpick Hotel Gammarth Tunis Tunisia/La Marsa