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“Bit disappointing”
3 of 5 bubbles Review of Vincci El Mansour

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Vincci El Mansour
Ranked #3 of 18 Hotels in Mahdia
Certificate of Excellence
Leeds, West Yorkshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Bit disappointing”
3 of 5 bubbles Reviewed 29 May 2014

There are plenty of good points about this hotel, spotlessly clean, food of good quality - staff very friendly. We have been to Tunisia a couple of times before but not to Mahdia. The area around the hotel is barren littered with hundreds of used plastic bags - no bars etc.- so you are stuck with the hotel - only six nights a week entertainment which is not in keeping with other Riu hotels which provide 7/7. The team worked very hard and again very friendly. We were provided with a leaflet advising us who and how much we should tip and whilst we are sure this was meant as a useful guide we found it a bit offensive. We tip when we are provided with a good service - the better the service the better the tip. But to expect a tip - as most seem to - was uncomfortable to deal with and this is the main reason we have only rated 3 stars. We had a couple of cloudy days and decided to go to the indoor pool for a swim as it had looked very inviting in the brochure. When we arrived we found that the 'inviting pool' was for the users of the spa only (extra cost) and that the 'indoor pool' was at the rear and looked more like a muddy puddle - to which it was referred to for the rest of our holiday - we did not use it. Back to the good bits - the beach - amazing and secure. All kinds of traders pass on the sea edge but the 'sellers' do not over pester. We witnessed may bargains bartered for. We made the most of our two weeks there - a trip on the train to Monastir was an education, Would we return to Tunisia - I do not think so.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Arandbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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602 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
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English first
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

I wasnt quite sure what to expect from the hotel on the drive there, going through all the villages which looked like shanty towns. But when we arrived at the hotel and checked in I knew it was going to be a excellent holiday.
The hotel was very clean and the staff could not do more for you!!
I spent a week here and i wanted to stay longer, the food was great with a massive selection available and a constant supply of drink made it even better lol.
The bedrooms were very clean and well maintained and the view from the bedroom was fantastic!!
Well worth the money and would recommend! I will be going again!
Great hotel and Great staff!!!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Streetraca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 May 2014 via mobile

My first experience of an all inclusive package holiday was great and would definitely do it all again and indeed, recommend it, though it appears we may have been quite fortunate, by accounts from holiday makers from other hotels. Our hotel was really very good, friendly, helpful staff, always available, lovely hotel reception and clean pool and poolside, spacious rooms (our balcony overlooked the pool with the sea and beach beyond). The food was great, fresh and lots of variety and almost always something available throughout the day. The location of the hotel was ok, on the beach though we didn't use this much as we were sceptical of the cleanliness, but only a few mins taxi into town to the Friday markets or to other activities (quad biking, horse riding, local clubs, etc). The hotel itself provided plenty of activities on a daily basis and entertainment every evening, generally suitable for the familty....in fact, it was the holiday I was hoping for, great value sun and relaxation!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stedcam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Andrews, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 May 2014

I stayed at this hotel for two weeks from early May to mid May. Overall, the hotel is excellent value as it cost less than 250 pounds per person per week all inclusive.

Food - There are two restaurants, one is a buffet restaurant which serves grilled meats, pastas, salads, some Tunisian dishes, and desserts. The food is quite good overall but very tailoured to the western taste. There are some local Tunisian varieties. The restaurant serves pork, which I found quite surprising. There is a Tunisian restaurant as well but you don't get to choose. It is a three course meal. The main course is Tunisian lamb with couscous. It is pretty much the same thing you get in the main restaurant just more lamb than usual. Twice a week there is a 'themed' night but the food is practically the same. You just get candles at the dinner table. There is table service for dinner but the waiter does not refill your glass. But when you ask him, he will do it for you. Either tip the waiter on the first night or ask frequently for what you need. The pool restaurant serves mostly the same type of food. It closes at five, which means that if you have the second seating for dinner, you won't get food between five and 830. The dessert selection is a bit repetitive. The dessert chef specialises in a sponge, chocolate layered cake, which is delicious, but the cake is always there with different decorations each meal. The fruit selection is not very appealing (dates, not very sweet apricots, and not very sweet oranges or grapefruit) and only towards the end of our stay did we get watermelon.

Drinks - The drinks in the bar are very limited. The whole menu consists of about twenty drinks. The cocktails are atrocious. There are three or four cocktails to choose from. Nothing is particularly pretty or drinkable. Beer seems to be the best alcohol choice. The appertifs are also ok.

Swimming pool and spa centre - There are several places to swim in. There is an large outdoor swimming pool. However, even in May it was still fairly cold. Few people want to swim. The beach is beautiful with white sand. But again, in May, it was too cold. The indoor swimming pool that belongs to the sauna / spa centre saved our day. It is a seawater, heated swimming pool. However, you need to buy some treatments in the spa centre to use it. We bought a package which cost about 160 pounds. It includes four full body massages (30 minutes each), one hamam experience with a body scrub, a facial, a face mask, a pedicure, and a manicure. But we got to use the heated swimming pool and hamam anytime we liked. I wouldn't say the treatments are cheap, just cheaper than the UK. It was worth the money since we really liked the seawater, heated pool.

Room - The rooms are big and minimalistic. We had two single beds put together, which made sleeping quite difficult. The maid was excellent and always put our things in the corner tidily. The room comes with a bathtub but the bathtub is very narrow and one can hardly fit your bum in. The maid changed our towels everyday even though the hotel claimed to have a green policy. The room also comes with a balcony but we barely used it. The hotel staff seemed to be always moving something heavy in the morning around 8 or 9.

Excursions and shopping - Mahdia is very far away from everything you want to see in Tunisia. The only advantage of being in Mahdia is that the beach is fabulous. The Colosseum is nearby, just 40 minutes away and is quite worth the trip. The half-day trip to the Colosseum and a mosaic museum cost about 20 pounds. We also did an excursion to Sousse etc. It cost about 30 pounds. On Friday there is a market in Mahdia but you can go and buy things in the shops anytime you want. Taxis in front of the hotel try to con you of money and the shopkeepers also try to con you. Overall, you need to do some research on how much things cost and haggle. It is a long and tiresome process and there is no room to just 'take a look.' Try to buy things at a fixed price shop or at least get an idea of how much things should cost before you try to haggle. We bought an olive wood bowl for 25 dinars whereas in the fixed price shop it cost 50 dinars. Small bowls should be around 3 or 4 dinars each. Medium bowls about 6-8 dinars. Big bowls about 10 dinars. But if the pottery design is less common or the quality is higher, then the price might go up. Be careful of the quality of the pottery. Shopkeepers in Mahdia seem more eager to sell their wares than those in Sousse so you might get a better price in Mahdia. Be careful of fake saffron.

Water sports - While the hotel advertises some water sports and activities, there are only some stretching done on the grass and volleyball and other things, which we never saw anyone do. The water sports are extremely expensive.

Overall, good value given what we paid. It is a holiday that is suitable for people who enjoy each other's company and do not need to be 'entertained' and for people who just want to sit around and do nothing and eat a lot.

  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank travelingbunny717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dalgety Bay ,Fife.
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

Just returned from a weeks holiday at this hotel.It is one of the best I have ever stayed in.The grounds are beautifully landscaped gardens with an outdoor swimming pool.The hotel building itself is modern and impressive and the rooms are large ,with balconies, and designed in the Arabic style.The staff are among the most impressive I have come across and they cannot do enough for you.We arrived after the restaurant had closed for dinner and within minutes a waiter had brought a light evening meal to our room.
The hotel is all-inclusive and all the meals are among the best I have ever had in a hotel. They are buffet-style and the choice is endless!At lunchtime you also have the option of eating at the "Pool Bar."We only did this once,but it is equally good.
I cannot praise this hotel enough.However, do bear in mind this is a fairly remote part of Tunisia .It takes 2 hours to get there by bus from the new Enfidhia airport.The town of Mahdia is small and quite interesting but will only occupy you for a morning.However, if you want a totally relaxing break,enjoying the hotels fine facilities and the great white, sandy beach just in front, this is the place for you-do not miss it."Thomson" flies package deals there from most UK airports, May-October.

Room Tip: Get a room in the 200s as they are on the far side of the hotel away from any noise from the pool.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank harbourplaceman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 22 May 2014

just returned from this hotel on a two week stay food very good rooms very good its one of the best we have stayed, in Tunisia the staff from the top down are very good the only down side is the long transfer from the airport give this place go and enjoy.

Room Tip: most rooms have sea view try and get a top floor room if poss
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank allan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brookland, United Kingdom
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

We visited on our first Saga holiday, we had such an excellent time going to book again. The Spa was out of this world had 4 days of treatment and felt on top of the world. Food excellent. The trips were also very good.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Patsie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vincci El Mansour

Property: Vincci El Mansour
Address: Tourist Road, Mahdia 05111, Tunisia (Formerly El Mansour Hotel)
Region: Tunisia > Mahdia Governorate > Mahdia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mahdia
#2 Spa Hotel in Mahdia
#2 Luxury Hotel in Mahdia
#3 On the Beach Hotel in Mahdia
#3 Top resorts Hotel in Mahdia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vincci El Mansour 4*
Number of rooms: 307
Official Description (provided by the hotel):
Located in Mahdia. 4-Storey main building and bungalows. Andalusian-Arabic style. Partially renovated in winter 2006/7. Located on the beach. Complimentary sun loungers and parasols on the beach. 3.5 Km from downtown Mahdia. 1 Km from various shops. 50 Km from Monastir airport. 200 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 
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Also Known As:
Riu El Mansour Hotel
Riu El Mansour Mahdia

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