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“very enjoyable stay” 4 of 5 bubbles
Review of El Mouradi Djerba Menzel

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El Mouradi Djerba Menzel
Ranked #25 of 46 Hotels in Midoun
Colne, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“very enjoyable stay”
4 of 5 bubbles Reviewed 21 August 2012

Just arrived back from a very relaxing 2 week stay at this hotel; myself and partner and three teenagers. We liked the low level spread out nature of the grounds; nothing over 3 storeys and although the out-lying grounds are basically dry sand with gardens along the paths, it's what you'd expect in such a dry climate. Everything was kept clean and tidy, inside and out. Cleaners and maintenance team seemed busy all the time. The main reception and bar areas were all well appointed, pleasant and cool.
We stayed in two rooms in one of the outlying menzel blocks (T) about 5 minutes walk away from the main entrance and 10 minutes walk from the main pool and beach areas. Our teenage son was in the same room as us, which was a bit of a disappointment as I had understood from previous reports that the menzel units were on two levels with separate rooms. maybe some of the other blocks are? Rooms were basic and a little tired but clean and perfectly adequate and everything worked. The beds were clean and comfortable but the linen wasn't changed during our stay; this was in contrast to the fresh towels we got every day. Airconditioning worked well, which was important as the temperature was in the mid thirties. The over bath shower was a bit weak and the pressure dropped a bit at teatime when demand was high. On the whole we were very satisfied with the room.

We thought the food was lovely and plentiful. There were different dishes every lunch and dinner as well as regular staples such as rice and pasta. Hot meat / fish and vegetable section, lots of salad variations, tunisian specialities and beautiful desserts, ice cream and fruit. There was usually someone cooking something fresh as well; deep fried mashed potato(sounds weird but was lovely) BBQ fish and meats and seafood as well as pizzas. Saying that there was always a queue for the chips?? At breakfast again a wide choice; cereals, yogurts, continental style meats and cheese, salads, boiled and scrambled eggs, hot meats and vegetables, pancakes, the deep fried doughy fritters were very popular and the omeletes were delicious. Freshly squeezed orange juice cost an extra 2 dinars (40p) a glass but was well worth it.
Drinks were Ok, beer a bit weak and some of the wine a bit rough around the edges. Water always available. Strong cocktails and some unusual tastes but what's the point of going somewhere different if you're not going to embrace new experiences?
The waiters were very friendly and obliging - more so once you had given them a tip. this doesn't bother us; you don't need to give them especially big tips and it's just the culture. Also making an effort with the language we find always helps, we do find us brits particularly bad at that; a little bit of 'get-by' french goes a long way. The only staff who weren't very helpful or friendly were the reception staff!

The pool areas were all clean well maintained on the whole, plenty of sunbeds with comfy cushions but you had to get up early (7ish) to bag the best spots. We found the front tier of the round pool area next to the beach very peaceful and relaxing as the activities tended to be kept around the central areas. We were never mithered to join in, which suited us well. There were people selling the extra paid-for activities around the pool, some of which we did, but on the whole you were left alone.
This is not the place to come if you are looking for a perfect beach and sea. It was quite a narrow strip and not very comfortable to walk on due to the stones and some rocks. the sea did have patches of weed and some of this was evident on the beach but we didn't think it smelt offensive and we only saw the tractors clearing it away a couple of times. We enjoyed swimming and snorkelling from the beach and off one of the jettys. For us these slight negatives didn't spoil the appeal of the place , at all, though. It was still lovely lying on a lounger looking out over the sea. The sea was quite busy with jet skis and the banana/ fly boat going up and down and the parascending boat in the late afternoon but the place never felt uncomfortably busy though - not crammed with people at all.
The entertainment team obviously worked very hard - mini disco and dancing most evening and some form of cabaret or other entertainment every night. we didn't watch much of it and found it peaceful and cool in the main bar playing cards and pool and chatting. The Sunset bar at the Aquacentre end of the resort is also a haven of peace in the evening but you do have to pay for your drinks down there. We saw several shooting stars there.

We did the activities included in the all inclusive; pedaloes and kayaking (you need to get a ticket EACH from reception before you head down there, though) we also went jetski-ing a couple of times (£12 for 2 or single £16 for 10 mins. We had a brilliant time quad biking (£10 each for 2 up or single £16) for an hour and a halfs trip (good way to see the surrounding area) We went out on the catamaran - brilliant getting very wet bouncing over the waves looking for dolphins (didn't see any) and swimming in the open sea. Take a big hat and plenty of sun block - very hot by the time you get back at midday and no shade. We also really enjoyed the horse / camel ride across the lagoon (£10 each for a 2 hour trip) although half an hour of this is just spent hanging around on the beach, which we didn't mind. We thought all the activities were very reasonable.
We also went on the Sunset cruise - bus ride to the Pirate Boat - worst chips I have ever seen/ tasted so didn't chance the prawns and you have to pay for the drinks on the boat. Drop you of on the spit of land they call Flamingo island - time to explore and then you're given a basic meal - music and dancing and a bit of 'entertainment' then you're driven back in landcruisers over the sandy tracks in the dark - very exciting we all loved this bit.

We also went on the two day oasis safari - good value for money but a very long drive (6 hours) which the rep Rachid wouldn't tell us about before we booked it. Saying that we really enjoyed the experience and probably wouldn't have gone if he had told us!? It was a really interesting trip.

So on the whole we've had a great holiday and would return but probably not in the heat of the summer and not at Ramadan next time!

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
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English first
london
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 19 August 2012

Me and My husband spent our honeymoon (27th May for 1 week) at the El Mouradi Djerba Menzel and we absolutely loved the hotel and the staff. Dont get me wrong the language barrier was a bit of a pain at times but you soon get over it. We told them it was our honeymoon and it was my birthday during the stay but they didn't seem understand that much. They did offer to upgrade the room but due to the constant staff changes it was hard to find the same receptionist twice. It didn't really matter because the room we had was lovely anyway.

We were disappointed with our rep though. He were told to come to the welcome meeting which was going to be 30 minutes but turned out to be nearly 2 hours listening to him talking about excursions which we were not interested in at all. There was a 2-3 day trip but as we were only there 1 week it wasn't really something we would have been interested in. We also told him about it was our honeymoon and he said "well its not in my book/notes" as if we were lying or he wasn't that bothered. My husband also told him it was my birthday during the stay and again he said he had no notes of it even though he must have had my details including my DOB. He made no effort to help my hubby organizes anything special for me so hubby was really annoyed and upset that he couldn't sort me out a cake or something. This wasn't the hotels fault but Thomas Cooks problem. We went on one excursion he reckoned and it was terrible. It was billed as boat trip but it was actually 30 minutes on a boat, dumped on a island/beach for 2 hours with no shade followed by some food and then a bit of entrainment were they took mike out of Brits and then 30 minutes back on the boat. It really wasn't worth the money which i think was a bout £25 each. Especially as we were not aware we would be dumped on the beach so didn't bring a towel to sit on. Another couple we were talking to were not told to bring any money so they couldn't get a drink during the whole trip, obviously we offered to get them one. We were asked to fill in a form to say that we enjoyed our stay and flights while on the coach back to the airport which was weird and we didnt fill in most of it.

We had a 2 storey room so the bathroom and wardrobes were down stairs and bedroom and balcony was upstairs. The room was a 2 minute walk to the facilities, entrance and beach.

There are 5 bars in the hotel, 2 of which you need to pay for. The bar staff are really lively and lovely, especially if you give them a cheeky tip (1 diner is about 30p) they will bring you drinks, reserve you seating etc. One evening we went to the sunset bar for a drink after the all inclusive bar had shut but as it was open air and on the beach there was a bit of a chilly breeze coming over so we had a quick drink and went back to our room. Unless you are paying for the cocktails, there aint that great. Personally, i didn't really enjoy any of the drinks while we were there as i prefer just vodka and coke or something fruity but i didn't really like the drinks. My hubby loved the brandy though. The cocktails which were on the all inclusive menu were terrible to be honest, you get a different variety of one every time you order. The ones we paid for were lovely though and tasted like a proper cocktail but were quite expensive.

We loved the food, the breakfast was lovely and they did amazing omelettes which my hubby loved. The lunch was really good and had a real lovely mixture of foods and traditional tunisan food. Dinner was the same as lunch but also did fresh pizza. During the day by the pool, they had pancake, popcorn and pizza stands/stations so you will never go hungry. On one evening, they had a Tunisian bbq night which was lovely. We walked up to the restaurant and there was 4 huge tuna fish hanging up and 2 canoes full of shrimps and mussels. My hubby was super impressed and loved it. On another evening. they had a traditional Tunisian night and again the food was lovely. If you like it spicy you will love it. Also, there was a Al La Carte Restuarant which you can go to once during your stay at Lunch time. The food was lovely and it was nice environment to have a special lunch. Oh and a tunisian restuarant which is also Al La Carte and you have a 5 course meal which was absolutely gorgeous.

The hotel had 3 outdoor salt water swimming pools and we mostly spent time around the main pool and a smaller on which was a lot quieter. Like all hotel, if you want a sun lounger you need to get up early which isn't a problem for us as my hubby is a early riser. The weather was lovely and really hot so if you get a opportunity for sun lounger by the quieter pool you also get the benefit of the sea breeze which helps keep you cool.

There was a indoor pool and spa i think but we didn't use it.

There is a private beach for the hotel which is monitored by security so you dont have to worry about wanders coming over and routing through your stuff while you are in the sea.

The animation staff was really good and did lots of activities for all the family. The day time activities seemed really fun but we didn't take part just watched as they did aqua fit, dancing lessons, aerobics etc. We were more interested in the pool and sunbathing to be honest. The evening entertainment was really really good. They did lots of different acts done by the staff or people who come along such as magicians etc.

The flight over was with Nouvel Air and we actually loved it. The plane was spacious and you didn't have the TV etc so me and the hubby could just sit and chat for a few hours in peace where the Flight attendants ain't trying to sell you stuff like earphones, perfume etc.

Overall, we loved the stay and just wish the Thomas Cook rep had try to make a bit of a effort for us seeing as it was our honeymoon...well it was the day after our big day :-) If they had made a bit more of a effort we would have been over the moon.

XxXxXxXxXx

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank amandas24hatfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 19 August 2012 via mobile

We spent 1 week at this hotel at the end of may, it was our honeymoon. We landed at around 2200 and was met by rep Rachid at the airport, and shown to the coach by Rachid and during our journey to the hotel we was given forms to fill out but no pen lol, luckily we managed to borrow one from another holiday maker, when we arrived at the hotel we was asked to leave a tip to the driver Mr Ali, even though we already paid for transfers. The next day we went for the rep meeting which mainly consisted of Rachid trying to sell the 3 day trip on the mainland, we did book one trip to flamingo island on pirate ship, I wouldn't recommend it unless you like being stranded on a desert island with nothing to do for 3 hours after a boat trip that makes the woolwich ferry look like fun. I spoke to Rachid and asked him if there is anything I could do for my new wife as it was our honeymoon and also her birthday, he didn't want to know and even walked off mid conversation to take a call! The hotel was lovely and so was the hotel staff they bent over backwards for the guest, the rooms where cleaned daily. We had a wonderful honeymoon and really liked the resort, I recommend the crocodile park. The only thing that let the holiday down was the lack of caring by Rachid, even at the end of the holiday when waiting for the coach which was late Rachid wasn't there to make sure we got on the correct coach.

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lee35ux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, United Kingdom
Level Contributor
357 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 bubbles Reviewed 14 August 2012

Stayed here for a week 4th to 11th of August. Arrived around 2am via taxi ( less than £10 from airport ) due to delay on Nouvelair. Seems this is normal looking at other reviews. Check in easy and snacks etc for us. Then driven to our room in S block. Was gonna moan in the morning to move closer to main hotel but decided room clean, airey and looked like had been freshly done up. Found pool areas large and very easy to get sundbeds with comfy mattress on. Breakfast not brittish fry up but was not in Spain or UK so lived on Omellettes, toast.
Food was quite good and only one day we thought was too much fish ( don't like the fish me ). There is a restaurant at the pool which is waiter served. Food very nice but sometimes they took a while to serve you the food. Also can siit outside in main and this restaurant. There is also a grill overlooking the beach which you have to book. It says only once but either tip and they let you in anyday or just book again. Its well worth a visit and service is very good on starters, drinks etc.
The main pool has so much salt in it that you can lie still and float around it. No chance of drowning here. I found pool bar efficient and a couple of dinars a day meant most times he saw me coming and had started to get my drinks ready.
Waiters at night seem better in balcony bar terrace and again a couple of dinars a day and every time my drinks were low there were more brought.
Late night Pizza is not bad too for after beer soak ups.
Overall good hotel and we try around 4 a year. Did not want to leave and will be back with the kids next time as plenty for them to do including teenagers.
This is a large complex so easy to get your own space and also easy to make friends. We chatted to many English even though this has many nationalities. Everyone seemed to enjoy it.
We did not go out on trips but everyone who did Quad, Catarmaran, horses said they were brilliant. Wish has done them now.
Also peddaloes and canoes are free on all inclusive.
Have stayed in Sahara Beach in Skanes 3 times and nearly went there instead of here. Glad went here now.
Also a caution note. We booked transfers originally through A2B transfers which did not turn up for either direction even though confirmed etc and checked internet. Awaiting their response.
Any questions anyone has I don't mind.

Room Tip: G block is next to the pool and some rooms overlook the beach.
See more room tips
  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank SteBrizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

We have recently returned from a 2 week stay in high season. We booked a holiday that was inexpensive for a family of four. We arrived in the early hours and were greeted with snacks & drinks, being tired, we made comments on the room, which seemed bare, but spacious.
From then on we enjoyed a fantastic holiday, excellent facilities, good food, nice restaurants and excellent service (tip staff when you arrive) We never saw our 7 & 11 year olds, who joined the excellent kids club and met friends. The animation team were great and the kids enjoyed the fun.
Must go on the catamaran/quad bike/water sports all well priced, saw dolphins every day.
All in all we have been to 20+ locations worldwide, but really enjoyed this trip and will be returning in 2013 for a longer trip.
Michael Clements

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank michael c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rossendale, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 2 August 2012

this was out 2nd stay at the elmouradi. we returned on the 21st july. after our stay last year we were looking forward to our return. the hotel is the same, clean and friendley, but, we felt the standards were not as good. the room was ok if you like looking at a wall. (1155). the food was awfull, lots of veg, meat full of bones, cold. you had to search for bread in the mornings, the dress code for the evening meal is now none. wear what you like. all i can say is was like a mad rush to get food. there was nothing for the british palate.( not talking about bacon etc). they had cut back on staff. the maid cleared our room of the towels by 9am the morning we left so had to use our beach towels to shower. you have to check out by 12. we were with thomas cook, only saw the rep once, they never told us about flying nouvelair. the flight out was good. we could get drinks and snacks and dutyfree. no delays. the landing back at manchester was a bit bumpy. its a shame things are not as good, we love the place, so relaxing.

  • Stayed July 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank megandken1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 31 July 2012

Visited here for 2 weeks end of sep beginning oct 2011. Looks lovely in the book and on the internet..
Our flight was delayed 8 hours so the time we got there it was after 2am. We arrived and once we were checked in at reception was taken over to the menzels.
These were clean enough but could do with some updating. They were spacious enough.
The food was horrid!!! English was not catererd for.
The drink wasn't up to much either. If you have an allergy to cats do not go as they roam freely around the hotel.
The private beach was ok. But there was a digger on the beach everyday to clean it up as there was always seaweed on it.
Would NOT recommend this hotel to any one!!

Stayed September 2011, travelled with friends
Helpful?
2 Thank cazza174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about El Mouradi Djerba Menzel

Property: El Mouradi Djerba Menzel
Address: BP 163 - Midoun Djerba, Midoun, Djerba Island 4116, Tunisia
Region: Tunisia > Medenine Governorate > Djerba Island > Midoun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#15 Luxury Hotel in Midoun
#16 Spa Hotel in Midoun
#17 On the Beach Hotel in Midoun
Price Range (Based on Average Rates): £
Hotel Class:4 star — El Mouradi Djerba Menzel 4*
Number of rooms: 635
Reservation Options:
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Also Known As:
El Mouradi Djerba Menzel Hotel Midoun
El Mouradi Djerba Menzel Midoun
El Mouradi Djerba Menzel Djerba Island, Tunisia

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