Just returned from Djerba having, overall, had a very good holiday. Weather perfect, location good if you like being in the middle of nowhere as there is nothing in the immediate vacinity of the hotel (if you discount the local "Aldi")
Overall the hotel is very good, the facilities excellent. The three pools offer plenty of options with one large salt water pool, a smaller saltwater pool and a third freshwater pool. All pools have a bar close by for those who get thirsty doing very little. The animation staff were very friendly, not pushy if you did not want to do anything, but when you do involve everyone in the activity. We stayed in a Menzil outside the main hotel. Initially we had one with stairs which they gladly changed to one on one level as my wife sometimes struggles with stairs. They were tidy, fairly basic but more than adequate given that you just slept and washed their ! Apparently the rooms in the hotel itself are better quality.
I would recommend the visit to the crocodile farm at 5pm (feeding time !!) which is only a short 2 minute taxi ride (2 - 3 dinar or 80p - £1.20) It only costs £5.00 to get into the crocs and also includes the cultural area and museum. Did not like Houmt Souk (main town) and watch out for the guy who meets you out of your taxi saying he is a waiter from your hotel cause he will lead you to a relatives shop and you are unlikely to be able to leave until you buy something !
The bad sides of the hotel !! This is only a personal opinion but, in general, I found the bar staff and waiters ignorant and evasive. The hotels etc on Djerba are really set up for the continental europeans not for British guests. Few of the staff spoke much English so when asking for three beers you get two ! I spoke to the rep who said that he felt that as they did not speak English they were just standing back from you because they were frightened to speak to you. That is not my opinion. I stand by my accusation that they are not really wanting you there. We found that when in the restaurants they would not clear the table because they did not want to serve you more drinks whether it was water, soft drinks wine or beer. They seemed happy to clear the tables of the Germans French or Italians and serve them but not the British. I do appreciate that we are generally lazy when it comes to learning languages but the Djerba staff new German, French and Italian but not English so it was difficult. The food was good. I can be quite picky with my food but I never went hungry and there are plenty of options with snacks (pizza, sandwiches, crepes) being served at various points during the day in the poolside restaurant.
Anoher issue with the hotel is that the restaurant could get very busy and you can struggle to get a table if you go early (6.30pm). There simply were not enough staff and they even seemed to take away tables on the outside area which was crazy given the numbers that they were trying to accomodate. Personally I think that there should be two set sittings 6.30 to 8.00 and 8.30 to 10pm which should help spread people accross the restaurant opening times
Again I will say that overall we enjoyed our holiday - we always make the best of our holidays as we work hard for this two week break - however I will not be returning to Djerba
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- Also Known As:
- El Mouradi Djerba Menzel Hotel Midoun
- El Mouradi Djerba Menzel Midoun
- El Mouradi Djerba Menzel Djerba Island, Tunisia