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Reviews (2,483)
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Reviewed 1 June 2014

Just returned today and what a great time we had.The hotel Management have taken on board previous negative comments about food and cleanliness .
We stayed in a room in the main block and it was as good as European hotel room. The food was good and now you can speak to the head waiter (Ghoulem Babay) and order a la carte food in a romantic setting for a really good price.There is no menu they source what you want.We had lamb,fish,lobster,languistine
Pool area is well kept at all pools just be prepared to get up early to save a sunbed

Stayed: May 2014, travelled as a couple
4  Thank wigantim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

I went to el mouradi with two friends who had previously been, I didn't believe it could be as good as they made out. This hotel is beautiful, you are made to feel welcome as soon as you walk through the door. You would think catering to the needs of hundreds of people would make them a little bitter but that isn't the case. The animation team are amazing people! Mido went out of his way to make us feel completely comfortable! It wasn't forced he genuinely cared about how we were. Not often can you go on holiday for one week and be treated like royalty every second, so much so that it's as if we have been friends for years! I love this place and can not wait to go back in six weeks time.

  • Stayed: May 2014
    • Value
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2  Thank KerryALTuthill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We found the location of the hotel very isolated. The weather was very good and all the staff at the hotel were very friendly and helpful. The Spa was excellent and the staff in there were all very friendly.

  • Stayed: May 2014, travelled as a couple
    • Value
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3  Thank Gloria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014 via mobile

My holiday in january was soo fantastic The animation was very very goood. And they is the best animation team ever The weather was good. And i want to go back this year. I love this hotell and animation!! :D

Stayed: January 2014, travelled with family
4  Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014 via mobile

Would like to thank reception management for their attention on arrival. As soon as the manager saw me struggle he fast forwarded us to a room ready in the main hotel instead of a two hour wait for a Menzel which I had booked before my handicap. It Was our 2nd visit there and brilliant again no complaints except the rep had changed and not as good as previous Thomas Cook please note. We are booked again for Sept but unless my op happens in the next 5 weeks we might av to cancel. But would book same place again. Good choice of food, swimming pools entertainment day and night. If wanted, bars etc. for the price cannot fault.

Stayed: May 2014, travelled with friends
5  Thank dottymlotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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