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“Nice 4* standart”

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El Mouradi Djerba Menzel
Ranked #10 of 45 Hotels in Midoun
Tynec nad Sazavou, Czech Republic
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice 4* standart”
Reviewed 23 July 2014

Nice beach, but lot of seaweed(cleaning everyday). Good services at pool, bar on beach offer only nonalcoholic drinks or beer(Heineken) for cash. Good animations programs. tennis courts and small football field in terrible condition(we only walk around). Good food all day.

  • Stayed August 2013, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank FakyCZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,155 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2014

We arrived with great expectations after reading reviews on here. We were left a little disappointed.

On arrival we were told that our room would be ready but we were kept waiting for nearly 2 hours! The reception area looks great and we was hopeful about our room!

The room was very dated. The door key hardly worked and there was an odd smell! The sink stank and the bath was rusting and slightly mouldy! 2 out of 3 patio chairs were broken. The room was comfortable enough and it was great you did not have to pay for deposit box, although strangely you had to pay a deposit for the remote for the TV?!

The hotel has 3 pools and sunbeds fill up extremely quickly! The views and pool area at the round pool were amazing and the pool was very clean! The square pool is very busy with kids and the larger pool seemed quite dirty with broken tiles. The pool bar served pizza and pancakes and we also discovered a snack bar serving panini (the best food at the hotel)! Expect to queue for a very long time especially for the pancakes! It's not uncommon for them to close the stands despite people queuing for over 40 minutes without warning!

The main restaurant was always extremely busy especially at lunch and dinner. There seemed to be a lot of workers doing not a lot! A lot of tables were not cleared and the waiter service was poor! You would only get one drink so my advice would be request a bottle of water as it lasts longer. The food choice was the same for lunch and dinner almost everyday. Some days there was a barbecue and live stands. The food was luke warm and tasteless from the buffet so we usually queued for pizza! On our first night a large fight also broke out which didn't give the best impression.

There are many bars throughout the hotel and despite being told by a barman they only served spirits for 2 hours a day we had another barman who looked after us and would bring us drinks as soon as they were empty! The rose wine and beer was very good! If you are to leave the bar area you are only allowed a plastic cup which is no bigger than 2 shot glasses!

The evening entertainment was not entertaining! If you wanted a decent view you had to get there extremely early. The entertainment area is outside which is great and there is a nightclub at the hotel but we did not go here. They have a beach party on Wednesdays which they are very keen to sell to you!

The hotel is 3* rating at a push. It could do with a huge refurbishment. We have been to Tunisia before to a 4* hotel and the contrast is huge! We tolerated this hotel for a week but certainly won't be rushing back. I do not know where these 5 star reviews come from but whilst we stayed one couple viewed 21 rooms and were unhappy with them all and at least 3 families moved hotels! The hotel has potential but l would look elsewhere.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank chiv69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 July 2014

this hotel is terrible do not go there, food was awful,rooms were not nice, things were broken . no air-conditioning in reception nor the dining room , staff were miserable also ran out of spirits for three days the main swimming pool was dirty,will not go there again

Room Tip: don't have any people changing rooms all the time, try go8
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  • Stayed July 2014, travelled as a couple
    • Rooms
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Helpful?
2 Thank janet202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2014

Have just returned from 2 weeks here,room in Y block disgusting,smelt of sewer all the time we were there, bathroom dirty, fridge is a cooler only.Not enough toilets by the pools and are not cleaned often enough or restocked for the amount of people staying that goes for the toilets inside the building also.Everything is very shabby and no air-con anywhere. We were a group of 6 and were all ill from the food 2 of us only just recovering. Staff very ignorant unless you tip and then they look after you.Getting a sunbed get up early there down at 6am putting towels on not enough for the amount of people there.Run out of Vodka, gin,whisky for 4 nights beware. I cannot stress enough how bad this place is, i wish i'd been warned, please believe me if you have kid's even more so, the food is awful no choice for the British.

Room Tip: Please dont go.
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
3 Thank Jacquifaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort William, United Kingdom
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 July 2014

The good: the place is huge but the pools and beaches are well spread out.
some of the staff are really pleasant and helpful
the food is average, but sometimes really good
there's plenty to do if you're enthusiastic
the animation team try their best
The bad: some of the staff are downright rude
dinnertime is chaos, they keep running out of plates, glasses, cutlery
the rooms badly need refurbished, cracked tiles, broken equipment, shabby towels
they badly need to replace the hundreds of broken sunbeds and clean all the rest
ignore when it says the bank will open - he'll be there when he feels like it!
The ugly: be ready for the the ming of sewage and damp
watch out for towel thieves

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mancheater england
Level 5 Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 21 July 2014

We arrived here on the 13th of July and on arriving we walked in dirty windows no air-conditioning in reception. staff very ignorant and not very helpful at all. where do these brilliant reviews come from is it their own staff or is everyone blind. after being told we would be checked in in 15 minutes by the rep on the bus we was then told by the reception it would be 1 pm I haven't got enough room to say everything here. but I will try on being given a room we was shocked flies squashed all over bathroom walls toilet cracked sink cracked floor dirty. Dirty sheets wall above bed tiles never been cleaned greasy grimy cracked tiles . balcony furniture looked as if it hadn't been cleaned since new . a smell of bad drains everywhere we was offered several rooms with light switches hanging of walls puddles in bathroom taps on floor no rails on stairs many health and safety issues within these rooms. food under cooked waiters very ignorant not helpful at all . We had to get them to clear a table before we could eat. ask for anything and you ended up doing it yourself. if your English your in a minority and no one is interested in you.
Pools dirty not cleaned many broken tiles in and around them as for the beach they raked the beach only to create a mountain of seaweed that smelt very bad . I wouldn't put a dog in these conditions please be aware of the good reviews as they are not the truth I wouldn't tell you lies. the rep here will do that to you please believe me when I say to all you people who are looking for a half decent holiday avoid this place like the plague come on trip advisor pull your socks up and show this place for what it really is

Room Tip: All rooms of a poor standard
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
4 Thank baldy_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2014

I have to agree with these bad reviews, we stayed at menzel between the 4th-11thjuly and it was pretty shyt. We had a room in block Y, the smell of damp was terrible, the wall outside bathroom was rotting and was soft to touch, air con broke, fridge mouldy, TV broke, wardrobe broke. We got moved 3days later. We definitely got the feeling they didn't like the English, they were very rude to us and even the staff at customer service desk were rude. There was never a shortage on food but a lot was under cooked and we had the runs daily. We went in the pool once but it was really dirty so we stayed on beach. And as for the evening entertainment that was awful, god knows why everyone rants about it!! We would never go back or book with Thomas cook again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Helru22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Mouradi Djerba Menzel

Property: El Mouradi Djerba Menzel
Address: BP 163 - Midoun Djerba, Midoun, Djerba Island 4116, Tunisia
Region: Tunisia > Medenine Governorate > Djerba Island > Midoun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#7 Luxury Hotel in Midoun
#7 Spa Hotel in Midoun
#8 On the Beach Hotel in Midoun
Price Range (Based on Average Rates): £
Hotel Class:4 star — El Mouradi Djerba Menzel 4*
Number of rooms: 635
Reservation Options:
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Also Known As:
El Mouradi Djerba Menzel Hotel Midoun
El Mouradi Djerba Menzel Midoun
El Mouradi Djerba Menzel Djerba Island, Tunisia

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