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Reviews (2,485)
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6 - 11 of 2,485 reviews
Reviewed 3 September 2017 via mobile

this is the first time in djerba but not the last time i like the hotel is so big and amazing.
animation team the best thanks you for Zippo and Sam they are so friendly
everynight new show we are so happy to be here
we love tunisia❤️❤️❤️

Stayed: September 2017, travelled as a couple
Thank cladko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DjerbaMenzel, General Manager at El Mouradi Djerba Menzel, responded to this reviewResponded 4 September 2017

Dear guest,

First of all , thank you for taking the time to write your review . We are glad to hear you
enjoyed your stay with us in general. Hopefully, we will see you again in the near future
and we would be happy to ensure you spend a great vacation.

Ragards,
El Mouradi Djerba Menzel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

I liked this hotel. Being big and active. I loved the animation it was amazing. However the animators were somehow rude with us. But with others they did well. Calimero was my best character with someone I forgot his name (He played roles of women) I loved the dancing class ZUMBA Y SALSA. The food was fine but too many queueing and the Russian don't respect that many times. The staff is cool. The disco and music were ok. The pool wasn't that clean but still acceptable. Anyway I would come back .

Stayed: August 2017, travelled with friends
1  Thank Mourad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DjerbaMenzel, General Manager at El Mouradi Djerba Menzel, responded to this reviewResponded 4 September 2017

Dear guest,

First of all , thank you for taking the time to write your review . We are glad to hear you
enjoyed your stay with us in general. Hopefully, we will see you again in the near future
and we would be happy to ensure you spend a great vacation.

Ragards,
El Mouradi Djerba Menzel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017 via mobile

We've had a great time with the animation team !! It was unforgettable, especially Zippo.
They made it so worthy, every day there's a lot of activities (water sports, shuffle board, zumba pool, ping pong, prizes to win ....) you will never get bored.

Stayed: August 2017, travelled with friends
Thank Dent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DjerbaMenzel, General Manager at El Mouradi Djerba Menzel, responded to this reviewResponded 16 August 2017

Dear guest,

First of all , thank you for taking the time to write your review . We are glad to hear you
enjoyed your stay with us in general. Hopefully, we will see you again in the near future
and we would be happy to ensure you spend a great vacation.

Ragards,
El Mouradi Djerba Menzel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017 via mobile

The only thing that I love about this hotel is the animation team BC they have always activities for us and everyday there's something new with them so we can't get bored
The animators are very very kind and cheerful especially ZIPPO from the arching club

Stayed: August 2017, travelled with family
Thank Alouache R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DjerbaMenzel, General Manager at El Mouradi Djerba Menzel, responded to this reviewResponded 16 August 2017

Dear guest,

First of all , thank you for taking the time to write your review . We are glad to hear you
enjoyed your stay with us in general. Hopefully, we will see you again in the near future
and we would be happy to ensure you spend a great vacation.

Ragards,
El Mouradi Djerba Menzel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

Hello! I stayed in this hotel for a week with my family. Well..i have a few things to state. This hotel is dirty overall. Not an european level hotel whatsoever. Don't expect that. There are my positive and negative experiences:

Negative:

-very little space to eat for a big hotel, always queues for food and can be very long
-lazy staff in the kitchen and dining areas, never clears the table and no cutlery if you arrive 30 minutes after food started
-dirty corridors and dirty rooms overall
-beach is full of seaweed and camel and horse poop, very disgusting
-staff is not really speaking english
-rude arabian people everywhere, thinking they have priviliges
-very loud music until 11pm or midnight, very annoying and barely can sleep until the end of these stupid shows
-every staff expects tips for everything they do, even lifting a finger

Positive:
-big rooms
-big pools(salt watered pools however)
-nice beaches with oppoturnities to jetski or any water attraction
-not much diversity in food but definitely eatable
-lot of fruit, lot of desserts
-has everything that a 4 star hotel has to have
-has mini bazaar inside+shop,has a cocktail bar

Overall i can say that this is not a bad hotel, but i wouldn't come back, not an european level hotel, everything is dirty and filthy, the staffs are lazy and the local/arabian people are often rude. 2/5

Stayed: August 2017, travelled with family
3  Thank Ruong H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DjerbaMenzel, General Manager at El Mouradi Djerba Menzel, responded to this reviewResponded 14 August 2017

Dear guest,

Thank you for taking the time to review our hotel, we truly value the feedback of our guests and we apologize for not meeting your standards on this occasion. In addition to that, we want to let you know that we have addressed the issues you pointed out and that corrective actions have been taken.

Once again we would like to thank you for bringing these points to our attention and apologize if this affected your stay.

We certainly like to welcome you back to El Mouradi Djerba Menzel hotel if you do decide to give us a chance to meet and maybe exceed your expectations this time.

Sincerely,
El Mouradi Djerba Menzel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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