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El Mouradi Skanes
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Reviews (723)
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52 - 57 of 723 reviews
Reviewed 16 March 2014

Just got back from a weeks holiday..... First impression was I want to go home. Could not check in properly or go to room as reception was busy with people checking out. Reception staff were always busy doing nothing..... Waiters were brilliant just tip them and you get a good service. Bar staff were always helpful. The hotel has 4 stars I beg to differ. Needs a good revamp. They had started to make improvements around the pool. Lovely view of an empty pool and people doing maintenance and painting!!! In the room beware as the balcony doors do not lock. Hairdryers do not work and the shower didnt adjust properly as it had broken. You will get pestered every day by people trying to sell spa experience, camel rides, trips out to Sousse. After day two it starts getting rather annoying.
If you want a la carte they only did it on Monday evening. Too late on Tuesday!!! The hotel location is not great. Shopping centre nearby within five minutes walk.
Overall holiday was okay for the money spent but would not revisit.

  • Stayed: March 2014, travelled as a couple
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Thank Jo from Bath M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Directeur général at El Mouradi Skanes, responded to this reviewResponded 11 May 2015

Dear Customer,
Thank you for your comments posted on Trip Advisor. We regret not being able to fully meet your expectations. However we preferred to be informed about your opinion on the real time during your stay to check the critical points and better satisfy you. In our knowledge and our regular contact with the representative of the agency, our guests were satisfied during the period of your stay. We take seriously the objective remarks to undertake the necessary improvements. We thank you for your understanding and we hope to regain your trust.
Yours sincerely
The Management of the Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2014

We stayed here in June last year but have only just got round to leaving our review. I booked this as a quick getaway for my partner and it was only meant to be cheap, cheerful and hot. Hot it was..... We loved the pool, food, bar and snack point later in the afternoon. We did horse riding, two boat trips( not the pirate boat) one was booked at the resort one in the port near by. We also did the quad bike trip, which was very dusty but fantastic. The beach was not as I had hoped, but it was far better than some I have seen. The beach is cleaned and the waster warm. Our transfers were long but we flew to Tunis which was our error. If you can fly to a more local airport, have done this and was much nicer. I would go back in a heart beat. For a relaxing break it was perfect for us.

Stayed: June 2013, travelled as a couple
2  Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Directeur général at El Mouradi Skanes, responded to this reviewResponded 11 May 2015

Dear Customer,
Thank you very much for your positive comment that we really appreciate.This encourages us to continually improve our service. We would be happy if we can welcome you again and count you among our loyal customers.
Best regards
The Management of the Hotel El Mouradi Skanes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

Myself and the wife went in October 2013 and we were 2 of 8 English speaking people (that we met) in the hotel. The rest were Russian, French and German.

Just Sunshine were our agents. We were pretty much just picked up at the airport and left at the hotel without any initial advice or welcome. Any advice was by appointment only.

The hotel itself was beautiful, clean and the staff very friendly and will help any way they can however the maids WILL NOT clean your room if you do not catch them and tip them (normally about 5 dinar) However it is far from 5 star. It may have been 5 star one day but its 3 star at a push.

The a la carte restaurant serve exactly what they serve in the buffet the difference is its a set menu, you have a bottle of wine at the table and there's an old fella in the corner playing the keyboard. Also you are really obliged to tip they waiter. (The waiter was so polite and did his best) There is nothing in Skanes near the hotel apart from the hotel, a cafe and a couple of shops. Do go into town and have a look around. The standard of food in general in Tunisia is pretty dire so explore and ask the reception for recommendations. I recommend a steakhouse in Sousse called 'Farmers' its not the best but you get what you pay for. Towards the end of my stay I became very ill from suspected food poisoning to the point I was shivering and hallucinating in my room with the air-con off on a hot day. I cant say whether it was the food or the ice they used in some of the drinks so it would be unfair of me to speculate.

Sousse and El Kantoui have a lot to offer. El Kantoui marina have some really nice beaches, bars and restaurants

Do not buy excursions from the reps around the pool because you will not get what you paid for. The pirate ship trip they sell in the hotel is not the pirate ship you actually go on, its an old converted fishing boat. Get a taxi into Souss or El Kantoui for about 15/20 dinar then book them down there as you will see what you will be going on before you buy

When getting anything whether it a taxi or excursion always haggle to the point of walking away because they will rip your eyes out financially otherwise.. On the other hand always tip people out of curtosy if they are doing you a favor. (about 5 dinar)

The beach can be clean, sometimes not. The hotel is located as the first hotel down the beach from an active power plant and what looks like a small river/sewer. This is not noisy and does not cause nuisance (about 1 mile away) We did most of our sunbathing/ swimming in El Kantoui.

In the unlikely event we will visit Tunisia again we intend to pay extra and stay in an actual noted 5 star hotel in town.

Having said all the above and reading other comments, some people have failed to acknowledge that a holiday is what YOU make of it. Even after my food poisoning and the lack of English speaking people at the hotel we went out and made it the best we could. Its a nice place and we had a nice time.

Room Tip: Sea View rooms are quite nice.
  • Stayed: October 2013, travelled as a couple
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5  Thank MrShepherd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Directeur général at El Mouradi Skanes, responded to this reviewResponded 16 May 2015

Dear customer,
We would like to thank you for posting your review on TripAdvisor and we are very sorry that we could not meet your expectations. We would like just to inform you that: -The hotel has a health officer who makes regular inspections of food, drinks, swimming pools, kitchen, staff hygiene…and so on .Furthermore , a private contractor company specialized in hygiene is also engaged to control the hygiene in all divisions and record the analyzes. -A doctor is also available to customers upon request and an infirmary is open 24/24.we have not find any recorded sickness during your stay. We preferred to know your comments in the right time during your stay to check up together the critical points and attach you a particular attention and sure satisfy you. In our knowledge and our usual contact with the representative of the travel agency, our guests were satisfied during the period of your stay in our hotel. We take seriously the objective remarks to undertake the necessary improvements. We thank you for your understanding and we hope to regain your trust.
Yours sincerely
The Management of the Hotel El Mouradi Skanes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

We had a great third time visit to this hotel in November, 2013. Food is very varied and the rooms are cleaned daily. The rest of the hotel is also very clean. You can go to Monastir and Sousse on the bus from just outside the hotel for very little. I go on the bus by myself so there is no problem with the buses. The gas plant that is near the hotel is actually not very near and cannot be seen from the hotel itself and there is no smell or anything from it. We will be going back to this hotel sometime this year. We went twice last year. The only complaint I would make is that the furniture in the lounge area needs to be changed as it is badly worn in places. The staff are very polite as are all the staff. Cannot wait to go back.

Room Tip: We have had rooms above the frotn of the hotel which have the sun all day. We had a suite last time which gives more room.
  • Stayed: November 2013, travelled with family
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2  Thank jeannette g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Directeur général at El Mouradi Skanes, responded to this reviewResponded 16 May 2015

Dear Customer,
Thank you for taking the time to file on Trip Advisor a positive feedback on the performance and quality of our services. We attach a great importance to your remarks to undertake the required improvements and we would be happy if we can welcome you again and count you among our loyal customers.
Best Regards
The Management of the Hotel El Mouradi Skanes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013 via mobile

The location of hotel is as such that you cannot go easily out and explore as monastir is 16km and sousse is about 10km. There are enough going on in the hotel but if you are not all inclusive, it will cost a bit. The rooms we had were basic. No carpets in the rooms we had but the had outside in the walkways. Food is pretty much typical. Kids had activities where they could go swimming, play pool and tennis.
Do not take the tourist train to monastir as its cheaper to take a taxi and and a bus.
There is a power ant not far from the hotel. The staff were helpful. The kids have made friends in the hotel.
I will look for a better hotel next time.

  • Stayed: December 2013
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1  Thank abbs786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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