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“Helya” 3 of 5 bubbles
Review of Helya Beach & SPA

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Helya Beach & SPA
Ranked #27 of 45 Hotels in Monastir
Gloucester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Helya”
3 of 5 bubbles Reviewed 30 September 2013

We went sept 13, had a great holiday even though we were the only English there so did feel quite isolated but I would not blame the hotel for this more ice lolly who we booked though as this hotel apparently is known for Russians holidaying there. Hotel could do with updating a little but nice big rooms,bathroom, food good and pool and beach lovely. Down side animation good in the day but not in the evenings didn't start til 10 pm most nights but for the money we paid we were pleased and we never had to fight for a sun lounger there was plenty.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eve202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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364 reviews from our community

Traveller rating
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    101
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 26 September 2013 via mobile

We arrived at the heyla and soon realised we were the on 2 Brits in the hotel ! Which we thought this is going to be a long week but if it wasn't for the staff and especially the animation team our girlie weeks holiday would of been ruined ,they made sure we always drank from glasses and not those plastic cups our drinks were brought down to the beach there is not 1 member I could say was rude or unhelpful. The hotel its self need a lot of work doing to it to bring it upto date and there was only 1 bar and restaurant open as coming to the end of season ? Which wasn't the best but the food was varied and topped up all the time .so if you go have an open mind we had a fun holiday which could of been disastrous .

Stayed September 2013, travelled with friends
Helpful?
1 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monastir, Tunisia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 21 August 2013

Worst hotel I have ever been. Rooms are disaster. Staff is unpleasant,very rood. If you put "do not disturb" singn on door cleaners will enter the room any way. When I came to room clean towels were actualy dirty. You want belief when I asked manager is this clean he sad yes. If you ask for something in reception you'll get answer in 5 min and actually you mus wait for few hours.

  • Stayed August 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Hrvojest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Monastir hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 August 2013

i never expected much from this hotel. it was reasonably priced and was in a good location. the bare minimum in any hotel irrespective of rating is courteous staff who fulfill reasonable expectations such as providing a bed in a room paid and occupied for by multiple occupants , having enough towels to go round , having enough staff , having a standard of hygiene that at least makes an attempt to clean the environment guests occupy.
unfortunately none of these were met or even attempted .
if your bathroom sink is blocked for 2 days and your room smells and you finally give an ultimatum of demanding a new room you might get some help.
do not expect there to be enough staff to cover cleaning tables between meals , definitely no supervision of the pools from any lifeguards , no safes in the room , no internet except at reception,
expect someone to finally provide a bed to sleep in at 3 in the morning
expect the caliber of guest you are staying with to pounce on food service as if the apocalypse is coming
do not expect enough plates and cutlery, linen to cover the number of guests at the hotel, so bring your own or get in early and hide your towels .
please i beg you do not take your children here unless you are trying to get rid of them , in which case - job done
ps - the gym consists of 1 machine which is broken
if you want to relax - not the place for you .

Room Tip: im starting to believe the strapping of Semtex to the body and running into buildings idea may have...
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  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank safeerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 4 August 2013

After reading the reviews for this hotel I didnt really have high expectations, however this hotel more than exceeded the expectations I had The location of the Hotel is Ok however apart from the airport over the road there is nothing else much around it. Sousse is about 20 mins in a cab and Monastir about 10 mins.

The rooms were spacious enough for 3 women and our bag, The Bathroom could have fitted a football team in, it was huge and quite well presented, overall the rooms were decent enough however the corridors to the rooms could do with an update.

Being as fussy as I am I can honestly say the food was ok.. it wasnt quite what I expected, however I didnt starve and the was always something I could eat The restaurant staff were amazing, and very attentive,

The Animation Team worked their socks of from early in the morning until late at night, We had such a laugh with them. They were always game for a laugh

The Beach and the pool areas were fab, good quality sand and clean water. well kept

Although the Spa area was quite small and doesn't look much the range of services they provide is quite comprehensive.. Has one of the best treatments ever there. We tried the Voyage package it works out aprox £50 for 5 treatments. I came out of the spa and slept for hours .. Well worth the money

Room Tip: Try to get a room facing the airport, they appear much cooler and also because the airport is not in...
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  • Stayed July 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tallbird73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 4 August 2013

I have recently spent a week at Helya, and I had a lovely stay. They told me the country was unsettled, but I haven't noticed a thing and had a good break in Tunisia. The hotel is clean and the food is very decent. The breakfast has a lot to offer, so I wasn't hungry for a few hours after that. The beach was so calm, it was very peaceful. The pool is large. My room was spacious. Overall, It has a god quality price, a would say.

Room Tip: The front side has train noise at times.
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  • Stayed June 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank kahenabow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyiv, Ukraine
Level Contributor
6 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 17 July 2013

We've just returned home from our second trip to the fabulous Tunisia !
Saying shortly:
- This hotel is excellent in such things as beach (marvelous sand and entranse to the sea) sea isn't deep near the shore (real depth begins after nearly 50 meters). After seeing a lot of beaches in the Skanes region, Monastir and Sousse I can say that this hotel has not the best, but one of the best beaches. Another great thing is quantity of tourists, beach was half empty (in lunch time there were nearly 4-6 persons on the whole beach.
- The food in Helya hotel was good, not very big variety but menu changed every day, in general food was really tasty.
- About accomodation, we had the room that faced airport on the 2nd floor. Room was great, some noise can appear only in day time from the Metro-trains whistling, and not big amount of arriving and departuring planes.
- Animation and disco also were fine.
- Well in general this 4-star hotel is good in price-performance ratio

Best wishes, if you have additional questions, please ask any, I'll be glad to answer them.

Room Tip: Ask at the reception nont to have a room on the side of Bella Vista hotel on the left, because of th...
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alexey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Helya Beach & SPA

Property: Helya Beach & SPA
Address: Zone Touristique Skanes, Monastir 5000, Tunisia
Region: Tunisia > Monastir Governorate > Monastir
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Monastir
Price Range (Based on Average Rates): £
Hotel Class:3 star — Helya Beach & SPA 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Vime Helya Beach Monastir
Helya Beach & SPA Tunisia/Monastir

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