We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Was I at the same place?”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Les Maisons de la Mer
Ranked #29 of 33 Hotels in Port El Kantaoui
Southend-on-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Was I at the same place?”
Reviewed 23 October 2010

We stayed in a self contained apartment here (on B7B terms) and must say, in 10 visits to Tunisia, this was the best apartment we have ever stayed in PEK - and the best value too. We were given an apartment above the 'Big Supermarket' so were close to most of the facilities that PEK has to offer. Our room was cleaned daily, the electricity and water worked perfectly and we really could not have asked for more for a self catering holiday. We were slightly suprised to have to pay to hire a tv but that was our only criticism at all (and this was very cheap anyway). They had free 24 hour security car parking, friendly staff in the reception and the breakfast at 'Les Glacier' was OK. We were suprised to read afterwards that there were swimming pools here as we never saw these or had it mentioned to us but being so close to the beach, we weren't that bothered. Being an avid football fan, the Irish pub was just around the corner and met most of our recreational requirements too.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2 Thank ranjybaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

24 reviews from our community

Traveller rating
See reviews for
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2009

THE NEGATIVES-We booked les maisons at short notice and on a budget after reading lots of different reviews of which some were good some bad, unfortunately the bad reviews of these apartments seem to be more accurate, the room was dirty and run down, on entering we were greeted by the 2nd matress propped against the wall(see pic) , the kitchen cuboards were bare, there was no kettle and only two saucepans one had no handle. The hob did work but had a family of ants living behind it- and they are big ants! the fridge worked and was clean, there were only two glasses one was on the table with a dead bug under it, we bought them some more! the bathroom again was dirty with mould and rust round the bath, chipped wall tiles and plaster, the bed had dirty sheets but having read previous reviews we took our own.
THE PLUSES- We had a minute stroll to the beach which was lovely , white sand and warm sea, the pool was also nice, the marina and square were also a short stroll and perfect for relaxing having something to eat, a cold beer and watching the world go by.
Port el kantaoiu was great, lovely weather and the people are friendly, but would recommend staying room only/b and b in one of the many hotels for just a little more cleanliness and comfort at a fraction more of the price.

Stayed September 2009, travelled as a couple
3 Thank gareth5274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Port El Kantaoui hotels

Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 October 2008

The hotel was booked with the fact in mind that this was a 3 * self-catering hotel. I am assuming that it was awarded the 3* award in 1988, which they proudly show on display in the reception area. Unfortunately, this hotel is very old, and requires urgent repairs.

On arrival to our hotel, the concierge who registered us greeted us and we were then shown to the apartment. The abrupt porter opened the door put on the light and then left.
After we put our bags down, we looked around the dim apartment. To our horror, the apartment was a disgusting state. The bathroom looked like it had not been cleaned; to the extent that there was grime all over the shredded shower curtains. The bath was dirty too, with stains from previous guests, as well as the drain being blocked with hair. The towels were also stained and dirty.
The bedroom floor was dirty and the beds had grease stains on it. There were numerous stains of squashed insects on the wall. The kitchen area was also dirty and greasy.

As soon as we saw this, we left our room to go back to reception. Once in reception we spoke to the night receptionist who shrugged and asked us what did we want him to do. We asked to be moved and he then shrugged his shoulders again and said simply 'we are fully booked'. At this point we were really distressed and I told him that there was no way I would be able to use that apartment to wash myself, let alone cook there. He then tried to change the subject by telling us if we wanted a TV in the room we would have to pay 35 Dinar for the week. At this point I told him even though the TV was listed as complimentary in the room, it would not make the room any cleaner.
Another receptionist came out and the two started conversing in front of us in Arabic, totally ignoring us for a few minutes whilst we were still at the desk. When I then said 'hello?', they then looked at us and said 'there is nothing we can do' - basically meaning that the conversation was finished and we should get back to our rooms.

When we got back to our room we slept in our clothes we had arrived in and resolved to go down early in the morning to see if people were departing, in the hope that we could get a decent room.
We awoke at 8am, without a wash in that sub standard room to go the reception area where the person working in reservations. The person that was supposed to start at 9.30 did not get there until 10.30 and again was just as unhelpful.
The hotel later on tried to move us to a room that was even more disgusting than the first and tried to sell it to us with the fact that it was a 'port view' room. In all honesty, a view of the port or sea does not make a room any cleaner; I would have rather had a view of a brick wall and a clean room. Because of this, we were forced to shower in our bathing suits at the pool showers, which as you can imagine was very embarrassing.
The hotel managed to move us to a third substandard room to another, with again the same issues, a dirty apartment that lacked any type of cleaning. We decided that we would have to eat out and use only the fridge for drinks, due to the dirty kitchen area and cockroaches in the apartment. The fridge stopped working and we had to use another phone to call reception - as the phone in the room was not working. We called reception and they said someone would deal with it. 30 minutes later someone came and saw to the fridge. He then went out and did not say when he would be returning. We left the apartment to go and get something to eat. By the time we had come back the fridge was in working order, which we were grateful for.
The following morning, we went out for breakfast and came back to find that a new fridge had been left in the apartment unplugged, whilst the old one that had been repaired was still working and still in the apartment. Also, things had been moved about in the bathroom and bedroom, which we found very strange, as no room service had been done. After checking our belongings, we discovered that someone had opened a bag and taken £20 and 20 Dinar. We immediately went to reception to report this and the receptionist asked how much was stolen. When we told him the amount, he shrugged his shoulders and said 'this is a small amount', I responded that it was not about the amount, but about the principle that someone had seen fit to go into a bag and steal. He said that maintenance had gone into the room to put the new fridge in and I asked him why a new fridge was put in when the old one had been repaired the night before. This did not make any sense and lacked any logical type of understanding. The receptionist did not care that money had been stolen and did nothing to try and sort out this problem.
On the Tuesday we were there, after dinner, we went to the reception to book a taxi to take us to Carthage Airport. This was agreed and we were told the price would be 120 Dinars.
Later on in the evening, we received a phone call from reception demanding that the price would be 150 Dinars and that we should come and leave a deposit. We found this very strange and confusing and asked why would we cancel a taxi, as we would be leaving to catch a flight. In the end the receptionist agreed that a deposit was not required and that the taxi will be ready on Friday at 9.30am.
We confirmed this on Thursday night and the receptionist looked in the book and said it was booked and will be arriving at 9.30am.
On Friday morning, we called reception to pick up our luggage (still from another phone as the apartment one was still not working). The porter came and collected the bags, whilst we walked to reception. We got to reception at 9.20 and waited 15 minutes before we asked the receptionist what time we could expect the taxi, as we really did not want to get to the airport later than we had planned. The receptionist told us that it would arrive in 15 minutes.
After 15 minutes we went up to the receptionist and asked him about the taxi and he got on the phone and started making phone calls. 5 minutes later he asked us if we still wanted a taxi!!
By this time we were fuming, as it was very clear that a taxi had not been booked at all, I was so disgusted I decided to try and find a taxi on the main road. After unsuccessfully trying, we returned to the hotel and were told that a cab was on its way. I then saw a complaints book and decided to write in the book. By the time I had reached into my bag to get a pen, the complaints book had been removed from the front desk!
When I asked for it a female receptionist told me that I could not have it. I asked her why and she moved to her colleague and started to speak to him in Arabic. When she returned and I asked her again, she said that I should speak to the manager. I then asked him and he gave me excuses about somebody in the back office looking and it. I continued to ask for it and was told 'no' more than once. I continued to ask him until the taxi arrived and he then proceeded to tell me to get in my taxi and continued to be reluctant to get the complaints book.
This holiday was my worst ever and I would not recommend this hotel to anybody at all!

  • Liked — Nothing
  • Disliked — Dirty rooms, rude thieving staff
  • Stayed July 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
6 Thank nkea07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Port El Kantaoui hotels
1.2 mi away
El Kantaoui Center
El Kantaoui Center
#15 of 33 in Port El Kantaoui
623 reviews
0.1 mi away
Seabel Alhambra Beach Golf & Spa
Seabel Alhambra Beach Golf & Spa
#3 of 33 in Port El Kantaoui
1,486 reviews
0.4 mi away
Houria Palace Hotel
Houria Palace Hotel
#27 of 33 in Port El Kantaoui
503 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Hasdrubal Thalassa Hotel & Spa Port El Kantaoui
Hasdrubal Thalassa Hotel & Spa P...
#12 of 33 in Port El Kantaoui
336 reviews
0.5 mi away
Marhaba Palace Hotel
Marhaba Palace Hotel
#8 of 33 in Port El Kantaoui
2,022 reviews
0.0 mi away
Hotel Kantaoui Bay
Hotel Kantaoui Bay
#23 of 33 in Port El Kantaoui
3 reviews
Show Prices
Show Prices
Show Prices

Been to Les Maisons de la Mer? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Les Maisons de la Mer

Property: Les Maisons de la Mer
Address: Port El Kantaoui 4098, Tunisia
Region: Tunisia > Sousse Governorate > Port El Kantaoui
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Airport Transportation
Hotel Style:
#20 On the Beach Hotel in Port El Kantaoui
Price Range (Based on Average Rates): £
Hotel Class:3 star — Les Maisons de la Mer 3*
Number of rooms: 50
Official Description (provided by the hotel):
Our apartments are built in the middle of multi flower garden; the white walls, arcades, vaults, animated walking lanes make the place charming all day and night. Port El Kantaoui harmoniously constructed inside a land where colors and exterior architecture confirm a gorgeous landscape. At Port El Kantaoui the comfort of modern equipment mixed with typically Tunisian decoration makes the place a unique one. All our apartments are modernly equipped: bathroom, kitchen, phone, T.V, Sofa ... For all your needs many shops, supermarket, bank, post, medical cabinet are surrounding the harbor. Also in walking lane you will find our bars and restaurants strategically situated in front of the harbor or the musical fountain. For your wellness activity like golfing fishing diving will cultivate your mind and your spirit during your stay in Les Maisons de la Mer & Des Jardins. The strait access to a managed beach will satisfy your sun needs. We propose to our host’s holiday in our apartments around the musical fountain. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Les Maisons de la Mer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Les Maisons De La Mer Hotel Port El Kantaoui
Les Maisons De La Mer Tunisia/Port El Kantaoui

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing