I'd like to start by saying that this hotel has perfect location. It is situated directly on the beach, close to many shops and supermarkets. Beach is fabulous with lots of sunbeds. Also hotel has two outdoor and one indoor pool. Furthermore it has wonderful garden that is well maintained. Hotel building itself probably needs a little refurbishment.
Rooms are small with a fridge and a balcony. This biggest disadvantage of the rooms and corridors is that they all have very old and worn out carpets with lots of stains and holes.
The room I stayed did not have a hairdryer.
Rooms also don't have safe, however safes can be rented at the reception.
Now the reason I say this hotel is average is because of rudeness of hotel stuff, mostly waiters in the main restaurant. When you get to lunch or dinner most tables are already booked by waiters for people who tip them, so the first thing you need to do once you enter the restaurant is to fight for the table. Furthermore don't expect to be served a drink by waiters in main restaurant unless you tip them or shout at them.
On the other hand bartenders in bar next to lobby were the helpful. Animation was very good and did their best every day.
Another problem with this hotel is that its brochure says that hotel has five bars, which is true, however during my stay only two bar were opened.
Towels are changed daily, but be aware that maids take towels out of your room around 11 a.m. and return with new ones around 2 p.m.
Food was very good, lots of choice for everyone. At the beach bar they make pizzas, sandwiches and fries. The only thing I didn't like was that they don't start making omeletes and pancakes before 7.30 .
So to sum up: great location, wonderful garden and beach. Excellent food. However, very, very rude staff (main restaurant).
I tried to get explanations for all the inconveniences I experienced, however never got a reply from hotel management, which I think says a lot about their attitude towards guests.
- Also Known As:
- El Mouradi Port El Kantaoui Hotel Port El Kantaoui
- El Mouradi Port Kantaoui
- El Mouradi Hotel Port Kantaoui
- El Mouradi Port El Kantaoui Tunisia