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“я люблю анимация”

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Marhaba Palace Hotel
Ranked #7 of 33 Hotels in Port El Kantaoui
Moscow, Russia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“я люблю анимация”
3 of 5 bubbles Reviewed 23 June 2012

The hotel and the location is super, some members of the staff helpful if they are not in a bad day. Beware the man who deals the Bank at the hotel, he likes to keep the small currency! each time that you change money, and in the long run it's not bad! Do you provide paper toilet before they need! the animateures this sound super well adel mehdi!.....the bar man in the pool not sound! no nice .

  • Stayed June 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lublu1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,015 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (642)
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glasgow
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 22 June 2012

tell you wot guys this is one of the best holidays ive ever had the staff in the hotel couldent do enough for you we were treated like royalty and the the food was amazing tunisian people rock

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
6 Thank wullieace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conwy, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 21 June 2012

We stayed at the Marhaba Palace for 1 week.It was really enjoyable we went 2 years before and the waiter mecces still remberad us.The food was really good so was the bedroom.Both pools were brilliant.The gardens were nice but make sure you book a ocean view room

  • Stayed July 2011, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
10 Thank EddieJones98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Wales
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 20 June 2012

Myself and husband were there for 1 week early June, All inclusive basis. First time to Tunisia.
We found lots of things faultless - clean spacious room 427 with gorgeous seaview (even wider view with the building next door knocked down, this shall block some of the view when rebuilt).
Really good breakfasts, then beautiful clean relaxing areas both around the pool and beach area. (beach not so good either side of hotel area) The boys with the water sports are really good fun. Lunch down by the beach and in main restaurant were identical but by the beach not so plentiful.
Evening meal also very good and we had a fabulous attentive happy smiley waiter.
Then after our meal we just wanted to escape the hotel! Service was hit and miss. We were all inclusive with pockets full of money just to spend on tips, but they could be quite rude and ignorant - on several occasions i was given wine in a sherry glass, whispering and ignoring. One time we'd be served happily the next not so much. To be sat there with another couple who are half board and they are offered drinks and we are not, gave us a very uncomfortable, unwelcome feeling. This was easily remedied by spending our evenings out on strolls to the port and across to the bar opposite the hotel.
We did tip our evening waiter and the nice man who brought our loungers on the beach. Our maid was over the moon with her tip (she got everybody else's as well).

Lots of people spoiling their own holiday with constant moaning, I've had my gripe on here but when we there we just got on with it.

Overall for the price paid 90% of the holiday was lovely. So if you book, look forward it, smile and enjoy. Fingers crossed for good service.

Room Tip: Room 427 had a fab sea view, higher floors would be even better. Close to lift. Really quiet while w...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank valleysgirl18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 19 June 2012

had a week at the Marhaba palace 10th till 17th june
never been to Tunisia before absalutely loved it. the hotel is fabulous
went A.I food there is something for everyone and im a fussy eater.[ you would not go hungry]
Building work never botherd me .just go on the beach you dont hear a thing .They play music round the pool .so again you dont hear a thing .Just tip the waiters & they get you wot you want
Had a fab time carnt wait to go back

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
10 Thank ian j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Normanton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 June 2012

I have just returned from a 2 weeks holiday with my family at the Marhaba Palace.
I really cannot understand all the negative comments regarding this hotel. The room 629) was spotless, cleaned each day along with fresh towels & bed linen. The food was excellent with plenty of choice for everyone. All the staff from reception, waiters, maids were all exttremely helpfull & on many occasions hillarious... We were all inclusive and never at any time felt like "second class citizens", as per a previous comment. The service at all the bars was speedy and always with a smile. The building work next door was not a problem for us at all (If anything we found it very interesting & not intrusive at all.
After reading several "bad reviews", we were a little dubious at first, but need not have worried. Overall we had a very enjoyable holiday.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Annabelle138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 19 June 2012

We travelled here on a last minute A1 holiday on 4 - 12 June and it was excellent. We would go back again - even though we have been all around the world on many A1 holidays this was worth the money and so much more to see and do than we were able this trip. We were limited this time as our daughter had broken her foot the week before we travelled so we were limited in getting about. However we still went on the trip to El Djem, the ampitheatre, went on the pirate boat (a good laugh) and an evening out to the Dream Girls cabaret (bit amateurish but we had a laugh and it was a change from the hotel).

The food was great as were the staff - Kimo really tries hard with the entertainment in the day. The evening was a bit dull if you like things going on - had karaoke and a singer etc but was old fashioned and a bit repetitive. However just as we were leaving they were preparing for their summer outdoor evening entertainment and I am sure this will be a lot better with different things going on etc.

All staff were pleasant and they tried to accommodate our needs with our daughter being unable to get around without crutches or wheelchair. The pool area is lovely as is the beach. The soft drinks are excessively sweet and an acquired taste and therefore they can spoil your drink if you like vodka and orange for example. Beer and white wine and gin and tonic were OK. Food - plenty of variety and good choices and restaurant not too mad.

The building work is not a problem - saw the cranes by pool - could barely hear them and certainly did not hear anything in our room overlooking pool and sea. Rooms clean and comfortable and spacious. Cleaners accommodate if you need anything. Our room did have air con but our daughters did not seem to be working - but it does state they only start mid June.

Would go again and try and get out a little more in the local area - port seemed nice with plenty of bars and restaurants - cannot comment on menus etc as did not use them.

All in all good value for money.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank beniprop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marhaba Palace Hotel

Property: Marhaba Palace Hotel
Address: Jinane El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia
Region: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Port El Kantaoui
#7 Spa Hotel in Port El Kantaoui
#7 On the Beach Hotel in Port El Kantaoui
#8 Family Hotel in Port El Kantaoui
#9 Romantic Hotel in Port El Kantaoui
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marhaba Palace Hotel 4*
Number of rooms: 322
Official Description (provided by the hotel):
Wake up across from the golf club, have a walk on the seafront, explore the paved alleys of Port El Kantaoui or simply unwind at the pool: Marhaba Palace is a dream place for an unforgettable stay. In the restaurant, a collection of great wines and local cuisine with the flavours of thyme and basil pamper the palate. This charming hotel, in the heart of the resort of port El Kantaoui, will seduce you with its personalised hospitality and efficient, discrete service.Welcome to MARHABA PALACE ... more   less 
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Also Known As:
Hotel Marhaba Palace
Marhaba Palace Tunisia
Tunisia Marhaba Palace
Marhaba Palace Port El Kantaoui
Marhaba Palace Hotel Tunisia/Port El Kantaoui

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