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“goes to sleep at 23.00”

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Marhaba Palace Hotel
Ranked #8 of 33 Hotels in Port El Kantaoui
Certificate of Excellence
Reviewed 31 May 2014

This hotel has a very good reception team and also housekeepers, they cannot do enough for you, how ever the waiters in the restaurant and the pool staff are best described as leeches, all they want is money off you EVERY day, if not, you do not get the service you would expect.
The food was good but the bar was slow and you only get smaller than half pints in beer.
This is best described as full board with drink as an additive, as after evening meal has finished there is nothing to eat apart from a few sandwiches that are put out.
The bar starts shutting down at 23.30.
The rooms are comfortable, but there are no tea/coffee making facilities, also there are no irons in the hotel.
The night club is still closed, so the entertainment is VERY limited.
Not a place for the under 50s who are active.
Would I go again?, no and only because there is nothing to do at night, it is just too quiet

Room Tip: No tea/coffee equipment No irons
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  • Stayed: May 2014, travelled with friends
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1  Thank mark w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 May 2014

Stayed at this hotel from may 4th until the 18th from start to finish it was fantastic the food was wonderful and loads of choice all the staff were so helpful it was a shame to leave, the rooms were always very clean and large for a hotel room I sometimes wonder why people are so negative, about such things as the shower pressure etc my wife and I would gladly go back tomorrow we were so well looked after , the Animation team worked so hard all day every day I just don't know where they got the energy from if your going to this hotel soon you don't have to worry I'm sure you will have a fantastic time.

Room Tip: sun all day at the front of the hotel
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  • Stayed: May 2014, travelled as a couple
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12  Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

My boyfriend and I just retuned from this hotel and really cant complain. The food was good, but we had pizza far too often. The animation team really made our holiday, French bowls and zumba was great fun and something we looked forward to each day. Our waiter was lovely and so was the maid. The fist spa is worth a visit, Sarah didt a brilliant job on my boyfriends horrid feet. We would like to thank the animation team for teaching us how to play uno, although watch out for Mario, he cheats. The boys Pawlo, Mario, Mo Mo and the rest of the team really do a great job and we would really recommend this hotel. We played ping pong every day as the boys like to think they are top players. the only downside to our holiday was the constant hassel from the guys tring to sell quad bike trips n boat trips, they even bothered us around the pool area. But on the whole we had a great time.

  • Stayed: May 2014, travelled as a couple
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6  Thank Abbeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We have been to this hotel lots of times over the last 17 years and have just had another great holiday at the Marhaba Palace,

The Green Park hotel next door is still being built butthe noise was minimal when sitting by the pool.

The pool area is very clean and there are plenty of sun beds, so you do not need to get up early to get a sun bed.

Most of the staff at this hotel are wonderful, they are so friendly and kind and go out of their way to make sure you have a good time.

Excellent Animation team, they are a very friendly, talented and entertaining team. They work very hard organising daytime activities and cabaret shows in the evenings.

Although the food is not as good as it use to be but there is still a good variety and plenty of it. Our favourite meal was breakfast freshly made omelettes, pancakes, doughnuts and pastries. We did find that food was not always hot enough.at lunch but after talking to Ali the Restaurant and Beverage Manager this was soon sorted out. Ali is the very friendly, smart and stylish dressed Manager you will see around the hotel and if you have any problems whilst staying at the hotel do speak to him and he will go out of his way to help you.

You will find the hotel bedrooms are quite dark but they are currently being refurbished with lighter wood doors. If you like the afternoon and evening sun ask for a room at the front of the hotel overlooking the driveway.

The hotel is in a great location. It is only a five minute walk to the marina where you will find the shops and cafés and opposite the Marina are the musical fountains.

We love this hotel and are looking forward to going back later this year.

Room Tip: Choose a room at the front of the hotel where you get the afternoon sun.
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  • Stayed: May 2014, travelled with friends
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8  Thank Blondie5569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We returned early hours of the 29th may 2014 as a party of 7, aged 8 to 74. Words can't describe the superb time we had at this hotel after are weeks stay. A special mention to the whole animation team who really made us all feel special and in particular my daughter who was treated like a princess. Also adele the waiter at the beach restaurant at lunch time was a true gentlemen and such a kind caring man. It's hard to have favourites but everyone from the maid to the pool man made are holiday special. Omelette lady is an un sung hero and also deserves a mention. Keep up the great work. We will be back next year and will definitely recommend to all friends and family. Location is perfect a real gem of a hotel. We love Tunisia.....

Stayed: May 2014, travelled with family
7  Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

just had a great holiday in Tunisia, staying at the Marhaba Palace. This is a great hotel, the staff are very friendly and helpful. Myself and my companion were extremely impressed with the food, the variety, the presentation, everything was faultless, we could not complain about anything to do with the food aspect of the hotel. The waiters were very attentive and we enjoyed their banter. The pool area was lovely, and right near the small stretch of private beach. If I were to say anything negative about our stay, I would agree with other reviewers who say the bedrooms are a bit tired and in need of renovation, but apparently that has been started now. a We found the shower was not very powerful, and though it didn't spoil our holiday, it was not as enjoyable a shower as it could have been with a more powerful one.
I recommend the two day trip to the desert, a fantastic experience and very good value for money.
I would recommend this hotel without hesitation.

Room Tip: The sea view rooms are lovely
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  • Stayed: May 2014, travelled with friends
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2  Thank AnnR52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

another fantastic 2 weeks with good friends ,a new animation team this year ,thankyou to paulo little willy ,mo mo ,tito and mario .Some refurb done this year ,keep it up MARHABA .anyone complaining this year must be hard to please food excellent as usual

Room Tip: rooms at the front have sun in afternoon,back seaview
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  • Stayed: May 2014, travelled with friends
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5  Thank kenneth458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marhaba Palace Hotel

Address: Jinane El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia
Region: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Port El Kantaoui
#7 Luxury Hotel in Port El Kantaoui
#8 On the Beach Hotel in Port El Kantaoui
#8 Spa Hotel in Port El Kantaoui
#8 Family Hotel in Port El Kantaoui
#9 Romantic Hotel in Port El Kantaoui
Price Range: £17 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marhaba Palace Hotel 4*
Number of rooms: 322
Official Description (provided by the hotel):
Wake up across from the golf club, have a walk on the seafront, explore the paved alleys of Port El Kantaoui or simply unwind at the pool: Marhaba Palace is a dream place for an unforgettable stay. In the restaurant, a collection of great wines and local cuisine with the flavours of thyme and basil pamper the palate. This charming hotel, in the heart of the resort of port El Kantaoui, will seduce you with its personalised hospitality and efficient, discrete service.Welcome to MARHABA PALACE ... more   less 
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Also Known As:
Hotel Marhaba Palace
Marhaba Palace Tunisia
Tunisia Marhaba Palace
Marhaba Palace Port El Kantaoui
Marhaba Palace Hotel Tunisia/Port El Kantaoui

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