My husband and I and many friends and family have visited this hotel for the past 10 years and each time it has been fantastic, we have made some very good Tunisian friends who cant do enough for us. We went to book again for our next visit only to find that the price had risen to a shocking 700 pounds plus each for October half term, I know its an all inclusive hotel and it is on its own beach but I cant personally justify this amount. There are other hotel in the area with a better star rating for a lot less. Its such a shame as the owner will not replenish the hotel, yes there have been some changes over the years but they have been small ie fresh beach towels, out side toilets and a bridge walkway to the beach, apart from the lobby area which was made bigger (3 years ago) to accommodate guest if it rain's, these standard things should be refreshed anyway, rooms are still the same, room towels and bed linen are the same and smell musty often, food is the same and some of the areas are very run down and need repairing properly. Please Mr Sofiane up grade your hotel and spend a little up grade your carpets, up grade your electrical sockets, allow the cleaners to use disinfectant when cleaning, make it worth the money you are asking people to pay for their holiday, if not please lower your prices in line with 3* hotels and encourage more people to come don't let them go away feeling they have spent more than they should of. maybe Thomas Cook could help with any amendments.
Its such a shame I felt I had to write this but its true, you will pay for 4-5* but you will only get 3*.....Hope this will help with your choice