So got out of the airport and was already hassled for 'english monies' which at 3am did not start my holiday off well...the people here will not leave you alone if they want a tip they will continuously hassle you. Arrived at hotel got dropped off opposite side of the road and had to do the walk of doom..the hotel did not look inviting at all it smelt of stale smoke and egg as soon as we stepped in. No receipt given to us when we changed our money which is a pain as later found out they will only change back 30% into English money so I've probably lost money!! Rusty nail sticking out of wardrobe, pillows on the bed had blood on them!!!! Air con kept leaking all night so our room was flooded we were assured it would be fixed that day never was so went to see Thomas cook rep she got us moved to a different room, was definitely nicer but still not the 4star this hotel rates itself. Bath towels were dirty. Bath impossible to get in and out of if you have even the smallest difficult mobilising. Bathroom flooded everytime you used the shower. Food was bland and repetitive basically lived on bread and cake all week. On day 3 finally worked out how to get some fried eggs for breakfast what a waste of time they were cold. No entertainment, not even allowed to bring your own bottled water in -they do sell it at the bar but very overpriced. Clearly nothing to do at night unless you wanted to risk going out and getting people hassle you for money. Free wifi is basically non existent so slow. I can only assume that staff think they're being funny when they pick up your phone, purse etc and walk off with it then come back saying i only joke. Not funny at all and as two young girls just made us feel completely insecure just to stay at the hotel! Spent the whole week by the pool as absolutely nothing else to do! Wont be coming back to the country let alone the hotel!!
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- Also Known As:
- Hotel Hana Palace
- El Hana Palace Hotel
- Hana Palace Port El Kantaoui
- El Hana Palace Tunisia
- El Hana Palace Caruso Hotel Tunisia/Port El Kantaoui