Just had our second stay at the hotel RIU Imperial Marhaba [ 06/04 – 13/04/2014] having stayed there the same week last year. I gave the hotel an excellent review on this site. My wife and I were so pleased with the stay last year so decided to go back for our second visit to Tunisia with high expectations. Nobody from the travel agent [ Hays ] the tour company [ Thomson] and the staff at the hotel let us down. It was another fantastic relaxing week.
Having stayed there last year I made Hays travel aware, who in turn made Thomson aware, as a result of which we were provided a room with a sea view free of charge. The Thomson representative was also aware, when I spoke to her out of courtesy, to say that we would not be at the welcome meeting due to it being our second visit. She provided us with enough information as we required regarding how to contact herself or Thomsons if there were any problems.
The staff at the hotel were mainly the same as our last visit which in itself tells a story how friendly the hotel is. They are all pleasant and can’t do enough to ensure your stay is made as pleasurable as possible.
After the review I submitted last year and the excellent reviews I have read submitted by other visitors to the hotel, I am just going to leave a couple of points to assist those people intending to visit the resort, RIU Imperial Marahaba:
The port is only a short taxi ride from the hotel and they are readilly available outside the hotel . Agree a price. 5 Dinar to the port [ @ £2.00 ] 10 Dinar [@£4.00] to the nearest city which is Sousse. Sousse is a lot more commercialised and busy. Although we did not visit it on this occasion it is worth a walk around. Only suggestion is the ladies wear suitable clothing, as the last time we visited, the locals men took pleasure at looking at the ladies.
The port is a really pleasant area, with shops, bars, boat excursions and restaurants. From the hotel it is about a 45 minute walk. You can either walk out the bottom gate at the hotel, turn right and walk along the beach to the port. Or you can walk out of reception, turn right then first left and then left again at the main road. Walk along the main road until you reach a roundabout with a large golf ball in the middle of it. Turn left and continue on that road and that will bring you to the port entrance. En route there is an Irish bar.
Be prepared for people to stop you and state they are a member of staff at your hotel on their day off. Basically what they are doing is looking at all inclusive bands on travellers wrists and it is a ploy to get you into a friends shop. All the shopkeepers are fine and a polite “ no thank you “ normally does the trick. They are only trying to make a living.
On your flight you will be asked to fill in a greed immigration card which you hand in on arriving at the immigration desk at the airport. Expect things to be slow moving in this area and hang onto the part of the green card that they give you back as you require this for the return journey.
The rooms at the RIU were spacious and cleaned every day.
The food and the variety available were excellent.
Bars etc close at midnight but if you haven’t had enough by then !!!!!.
Enjoyed our second stay as much as the first and will definitely return in the near future.
Hays travel, Thomson Holidays, Hotel staff and the locals made it a great week.
Hope this review helps those intending to travel Enjoy.
- Official Description (provided by the hotel):
- * Partially renovated in winter 2007/8 * 3 km from Port El Kantaoui * Located on the beach * Complimentary sun loungers and parasols on the beach * 5-story building * 14 km from the center of Sousse * 200 m from various shops * 23 km from Monastir airport * 200 m from a bus stop * Credit cards accepted: MasterCard, Visa, Amex ... more less
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- Also Known As:
- Imperial Marhaba
- STEIGENBERGER Kantaoui Bay Tunisia/Port El Kantaoui