My wife and I had 14 nights in this hotel in July 2014. We regularly use Riu hotels for our holiday since we know that they are generally of a good standard. The first little niggle we had was that the toilet in our room did not flush properly. We reported it on our first day and we suspect that someone attended to it when we were out but the problem continued throughout the holiday. With the benefit of hindsight perhaps I should have been more insistent or demanded another room. The second little niggle was that the waiter who served our table at the evening meal reached across the table between us to clear away dirty dishes rather than walk round the table to lift them. There were also one of occasion where our table was set with dirty cutlery and another time with a dirty napkin. These were promptly replaced when we pointed it out. The quality and variety of the food were very good. We tried the Asian restaurant and the beachside restaurant. The Asian restaurant was very good but the beachside restaurant was a little disappointing - the beef was tough and there were ants crawling on the table!
The bar service was excellent and the waiters and waitress remembered what we liked and sometimes a simple thumbs up on arrival was enough for our drinks to be brought to our table.
The grounds are well maintained and clean and the reception staff are very helpful.
The hotel offers other facilities which we didn't use so no comment is offered.
- Official Description (provided by the hotel):
- * Partially renovated in winter 2007/8 * 3 km from Port El Kantaoui * Located on the beach * Complimentary sun loungers and parasols on the beach * 5-story building * 14 km from the center of Sousse * 200 m from various shops * 23 km from Monastir airport * 200 m from a bus stop * Credit cards accepted: MasterCard, Visa, Amex ... more less
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- Also Known As:
- Imperial Marhaba
- STEIGENBERGER Kantaoui Bay Tunisia/Port El Kantaoui