I have just spent a week at this hotel with my daughter. The room offered everything we needed, including a kettle and fridge - even bottled water was provided at all times. There's a safe, as you would expect, and there's a basic hair dryer in the bathroom.
The hotel and grounds, including the pool areas are attractive, clean and well maintained. Pool towels are provided but only exchanged once a week, so you would need to pack your own towels as well.
The service is fantastic - I had a problem with the air condition one day and the technicians arrived within 3 minutes to fix it.
There is a team of enthusiastic and friendly entertainers who do their best to put on a varied programme of music, shows and exercise.
There is an impressive and tempting choice of delicious food all day long. We weren't so keen on the paninis from the pool bar but could not fault, or resist, the food available at the main restaurant or the snack bar. Everyone was friendly and helpful and we had the most enjoyable stay.
There is a "hassle free", fixed price hotel shop, which is fairly well stocked with souvenirs and bits you may have forgotten, such as toothpaste. There are shops outside the hotel, only a short walk away, which are more "authentic", although still aimed a tourists.
Drinks are included and while the glasses are small, which some reviewers have mentioned, it doesn't hurt to go back and get a refill and again, there is an excellent choice of alcoholic and non alcoholic drinks. Empty glasses and cups are collected very regularly throughout the day.
There's a Spa at the hotel with an impressive range of reasonably priced treatments.
Many of the hotel's guests are British but there was a reasonable mix of nationalities. A lot of the guests were couples, either in their early 20s or middle aged and older, with relatively few families and very few children but this may be because we went before the start of the summer holidays.
It is possible to exchange currency at the hotel, who offer the same rate as anywhere else and there is no minimum amount to exchange. They are happy for you to change your money little and often, which will help with budgeting as you are not allowed to take any dinars out of the country.
If I wanted to be picky and find something I didn't like so much - it would be nice if there was a rule preventing people from putting out their towels to reserve the sunloungers... at 5am! In fact, I noticed a couple of people who put their towels out the night before. There are so many sun loungers, it hardly seems necessary.
One last tip - I would always recommend travel insurance, of course, but don't suffer when you have mild medical problems as it's easy and inexpensive to get help. I developed bad conjunctivitis and needed help. There is a pharmacy around 300 metres from the hotel where I was sold antiseptic drops and an antibiotic gel across the counter at a cost of 5 dinar (£2).
All in all a lovely holiday and we would definitely go back.
- Official Description (provided by the hotel):
- This hotel had an upgrade in 2014, so it's sporting a stylish new look. less than a ten-minute walk from a long ribbon of sand. Plus, a cab into Port EI Kantaoui takes less than five minutes. And if you want to explore a bit further out, the city of Sousse and its ancient medina are only a 15-minute drive. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Royal Kenz
- Royal Kenz Hotel Tunisia
- Royal Kenz Port El Kantaoui
- Royal Kenz Tunisia
- Royal Kenz Hotel Thalasso & Spa Tunisia/Port El Kantaoui