My husband and I stayed at The Dunes (from early October 2013) and although the apartment and complex is very nice all the facilities were not available. Only the apartment and pool were available to use. No café, banking facilities, poolside drinks or spa. The outside pool shower only worked 1 day and the Jacuzzi part of the pool also didn't work. The Dunes staff were not very attentive and we found ourselves hunting the very quiet complex to find anyone,
Hayley the English representative was helpful and apologetic and did her best to make the stay comfortable. She said the facilities were supposed to be available but they were working on "Tunisian Time" which appeared to mean no hurry.
The private beach was laughable as it was a disgrace! dirty nappies on route and rubbish and no sunbeds or facilities. The location of the Dunes is also out of the town, with a few little grocer shops but nothing to do or see in that area. |We travelled 10 mins by taxi to and from town every evening. The apartment was clean and of high standard as was the surroundings but lacked the location and basic facilities. I wouldn't go back
- Official Description (provided by the hotel):
- The Dunes Resort is a mix of studios, 1, 2 & 3 bedroom self catering apartments in a gated complex surrounding a large swimming pool and children's pool.The apartments are all individually furnished and decorated and benefit from pool or partial sea views. Fully equipped for self catering they feature kitchenettes, towels and linen and air conditioning.The main focus of the resort is the large central swimming pool and the lush gardens in the middle and future planned facilities include spa, indoor pool, restaurant and bar.Situated just 3km from the marina at Port El Kantaoui and 1km from a strip of restaurants, bars and shops the location is great. The beach is just 300m from the Dunes doorstep. ... more less
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- Also Known As:
- The Dunes Golf And Spa Resort Tunisia/Port El Kantaoui