Returned from this hotel yesterday having stayed 1 week half board. My 1st impressions were not good if I am honest. I had pre requested a quiet room with pool view and that is what we received. It was Room 258 on the top floor. The room was a good size and had 2 beds pushed together and a single. The balcony was also a good size and had the sun late afternoon. It was however very dated and definitely needed refurbishment. The bathroom was the worst I have seen, the sink was cracked, the bath was quite high and difficult to get in, the shower head would not stay on the bracket so had to have hand held showers, the toilet was so close to the cracked wall tiles you had to sit sideways on it and the paint was peeling off everywhere. During the stay we had a leak coming through the ceiling, I got maintenance to come and look and he removed the ceiling tile and emptied a bucket that had been placed there previously and put the bucket back!, nothing done about the hole that the water had come through.
I found the food in the hotel to be of poor standard, breakfast in particular although I suppose they cater for many nationalities I did not want cauliflower or courgettes for breakfast! If you like eggs you would be fine. I lived of toast for the week!. I will however give praise to the waiting staff who worked very hard to provide a satisfactory service.
The pool area was very nice and I particularly liked the spacious feel around the pool areas. We were able to get sunbeds with shade and were not sitting on top of other people like you can get in some hotels. The grounds were clean and tidy and the pool very inviting.
The weather was very disappointing for us as it rained 5/7days unusual for mid June.
The pool bar served pizza and salads, omelettes ect with were satisfactory.
We used the hotels beach one day of the holiday and made use of the horse and cart provided by the hotel, (don't forget to tip) use at your own caution, we had a near death experience with a coach traveling at speed and a horse driver not paying attention!. The beach was a small area which felt a bit cramped but had all the water sports facilities available at a price!.
Overall I personally did not like Tunisia and the Golf Residence was a little disappointing due to the run down feel of the bedrooms, however the sheets were clean and I slept well so the 3 stars rating is about right.(definitely not 4 as advertised at the hotel).
One last note - Air Conditioning very poor more like air circulation if you are lucky, I wouldn't have known it was on other than the noise it was making.
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- Also Known As:
- Hotel Residence
- Golf Residence Hotel Tunisia/Port El Kantaoui