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Residence Anfora
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6 - 11 of 16 reviews
Reviewed 12 October 2011

As a British family of 2 adults with 3 teenagers arriving back today (12th October 2011) from a 2 week stay at this place i feel i need to warn a few people ( as others have here) in case they make the same mistake as us and book here on the so called good reviews.
Here goes! We arrived at this hotel at 12.15am after a long 2hr transfer. We checked in with no problem and was told we could get a drink at the bar ( this was after i informed the guy behind reception we were all thirsty). There seemed to be no one else around and so we had to find our own way to the bar, and in the dark. The bar turned out to be closed and also in the dark.....hmm! As we turned to go back to reception a little aged Turkish gent ( i think he was security) told us there was a shop about 300 meters outside the hotel where we could go and buy water...hmm! A nice welcome after spending the best part of a day at airports and travelling....Not!

Next day at breakfast we had a choice of 3 minute or 5 minute boiled eggs, both were hard. There was cubed potatoes laying in oil with herbs and spices sprinkled over them and also some kind of egg dish which was sliced and tasted bland. Sometimes there were processed sausages which were usually shriveled and yuk! There was processed meats also but again not very nice. You could also choose from various Turkish cheeses and some salad items. Sometimes there was also watermelon and oranges that were quartered. The bread was the
only saving grace at breakfast and i eventually gave up on hope that there would be something different for brekky the next day and there never was, all bar 2 days out of the 2 weeks when a chef cooked plain omelettes, these were a very nice change to the usual crud that was on offer. Lunch consisted of a choice of Turkey casserole, Processed Burgers, courgettes, aubergines, salads, potatoes in oil. Salads were on offer with a fair selection to choose from. Soup was also on offer and there was a few desserts to.

Most dishes had chilli or cayenne pepper on them and turned out to be far to hot for us all.
Dinner consisted of the same vegetables in hot spicy sauces and always had recycled meats from lunchtime, this was usually the cheap looking processed burgers from lunchtime ( that no one ate then i might add! ). Meat was also recycled and put into salads ( no waste at this hotel..oh no! )

Three days of trying eat this rubbish was enough and we finally realised we could only survive starvation if we ate outside the hotel, however by this time we all had bad tummy's and diarrhea, which lasted the remainder of the 2 weeks, ( we went through 5 packets of immodium! ). Of all the people (dutch, german included) that we spoke to they also told us that they had cases of diarrhea and bad tummy's.

We had a room on the fifth floor ( lift broke down three times in 2 weeks by the way) but only three of us could fit into the small lift and so the other 2 had to wait. The rooms were quite big and spacious and the kitchen had a sink and large fridge. We found it noisy every night and with people coming back from different venues at 3am and then sitting around the pool area chatting and laughing only compounded the problem. The maids would only change the room towels every third day and the rooms were never cleaned properly with and floors never seemed to be cleaned. Same bedding would be put back on, albeit the covers displayed in a butterfly pattern ( not quite the same with visible stains on tho).

The pool area only gets sunshine at various stages of the day and then you are in the shade. The most popular areas ( that gets the sunshine most hours) were always reserved via towel or lilo around 6.30am.
The alcohol measures were small and weak ( i usually got a thimble full of vodka in my coke),however i noticed that if any of the Turkish barman were chatting and friendly to the women they usually got larger measures. The beer is very weak and yes i also suffered with painful bloated guts but could not decide if it was the food or drinks.....didnt care much by then really as just wanted to get home.

Entertainment was twice a week and was quite good and consisted of a circus act on a Monday and Turkish night on a Wednesday where a proper Turkish chicken kebab on a pole was cooked.....this was delicious! If only it was every night!

Music was played around the pool bar area as and when the Turkish barman wanted to play it but usually consisted of their favorite Turkish music rather than what the customers would have wanted to hear. Most of the young barman were polite and receptive to chat, however the big Turkish oaf behind the pool bar never acknowledged my thank you's when ordering a drink or even when i helped him collect cups. There were also other staff that could not be bothered to say hi or morning either....ho hum!


We usually book our holidays on good reviews and have usually enjoyed them thoroughly, however, i cannot understand how people have put good reviews on this hotel and for that reason i blame these reviews entirely for this disaster. We knew for the price not to expect to much but then we did not expect to spend most of our time on the toilet also!

To conclude,
Good points: The sun is hot and you will get a nice tan and there are some local restaurants serving nice proper food, that's about it.
[---]

  • Stayed: September 2011, travelled with family
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Thank mikeho62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2011

me and my partner stayed there for 2 weeks in September 2011 and it really let us down!
we didn't pay much for the holiday so we weren't expecting luxury but from the minute we arrived we were messed around.
we arrived at the hotel after a 2.30 hour transfer, at around 2:00am and we checked in but the KID behind reception wasn't expecting us. he asked me if my name was "PLACEHOLDER". I Told him that "placeholder" isn't a name, I looked at the file on the desk and found my name myself.
we were then taken to our room, we unpacked and got in bed. 10 mins later the KID from reception was knocking on the door. he told us he had given us the wrong room and we needed to move as some other people were checking into this room. so we obliged, and were taken to another room on the 6th floor. the balcony overlooked the next door hotels roof with loads of machinery making loads of noise. There was no way we could have slept in there, then i opened the bathroom door! it stunk the whole room out, the water in the toilet was dark brown and there was bits floating in there. i tried to flush it but it wouldnt work! we could not be expected to stay in this room so we went back to reception and he was shocked we didnt like the room! he told us to come back at 8am bearing in mind it is now 3.30am! so we did, only to be told the manager wasnt in till 9am!
so we went for so called breakfast, which consisted of sausages and bacon in gravy that i wouldn't feed to my dog, and salad!
at 9am the manager gave us another room which was small but at least clean.
as the pool only gets 2 hours of sunlight everyday we decided to go to the beach instead which is not far from the hotel. we asked at reception how much it was for sunbeds and she said 9liras. so we went to the beach to be told it was 12liras. we said they said 9liras at reception and he said that you need a ticket from reception! so we went back to the hotel to get a ticket and settled down on the beach, which is quite a nice beach to be fair. the bar isnt included in the all inclusive though.
lunch food isn't too bad, plenty of pasta and rice, so if your easy going enough then you'll be OK!
Alanya in itself isn't too bad, and i think if we weren't staying in this hotel it wouldn't have been as bad, just prepare yourself to be harassed by every restaurant on the coast.
overall the more time we spent away from the hotel the better, so if you've already booked this hotel either cancel it and find somewhere else (there are a LOT of hotels in Alanya) or take a lot of spending money!!

hope this is helpful xx

  • Stayed: September 2011, travelled as a couple
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1  Thank camionne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2011

I can not understand what people are thinking of when there say great Hotel, All i can think of is the Dutch and Germans are easly pleased, The hotel was filthy the cleaners came in every day to make bed what we had already done and nothing else.

The Food there is no word for it but HORRIBLE, if you like boiled chicken or turkey then you will be ok, Every thing was cold, There also hid the butter from you but we found what draw there hid it in, only thing that was nice was the bread but you can not live on that for a week, I am not a fussy eater but it was really bad.

The Drink, You can only get Lager, Vodka, Gin, every thing else you have to pay for, You can sit all day and all night and drink the lager you feel as though you had been drinking water because it had no effect. a friend we went with drank the vodka each time his stomach swelled and was in pain. The juices in the morning to go with breakfast is a mix of powder and water, not nice.

There have a problem with staff, 10 of them were marched out of the hotel and sacked when we were there for been a bit to friendly with guests, there is also a problem with your items going missing, we were ok but other guests had things stolen.

The Pool is ok but you can not get a sun bed, we went to the beach, It was ok but not great.

The rooms are big, we were on the 4th floor, We were supposed to be in a room on the ground floor but there was a problem with damp on your clothes and cockroaches but there still had the Dutch and Germans in those, as i said there are easly pleased.

Entertainment on a night was rubbish, No British music just load of foreign rubbish, the lad who was the DJ should be working in Ibiza as he had the music that load you had to shout to talk.

  • Stayed: June 2011, travelled as a couple
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1  Thank 1960Durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2011

Really amazing... very relaxing, staff was nice, hotel is very clean...Great swimming pool. Big apartments, beach is very near,just across the street and city center is just 15min by foot.

Room Tip: All apartments are big enough for 2,4,6 people
  • Stayed: May 2011, travelled with friends
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4  Thank DR_J3353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2011

This was one of the most relaxing holidays we have ever had ,mostly due to it being,us the only British in the hotel, It was full of Dutch,not that they were a problem, just no one to talk to. The hotel was very clean but basic,the pool was very nice,clean. Alanya is gorgeous Castle and Redtower well worth a look,Dim Cayi,river picnic a must also ANGEL BAR first on the right on promenade nearest to hotel.SEAMUS the owner is very helpfull and food served is excellent .

  • Stayed: May 2011, travelled as a couple
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4  Thank dizz118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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