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“English speakers do not book with club paradiso and by Mustafa tour agency.......”

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Club Paradiso Resort
Ranked #58 of 374 Hotels in Alanya
Certificate of Excellence
Reviewed 20 April 2014

Hotel clean, nice food, good animation staff friendly BUT reception team majority can not speak English which I found it really bad for a 5 stars hotel also rude for example lost a new cardigan from my room went to reception to ask them if housekeeper took it by mistake when she was doing the bed coz left it on my bed ANSWEAR was inpossible CALL THE POLICE and that was from one specific person who simce not happy to work as front disk receptionist ...had to call every day for towels and toilet roll at least 2times coz housekeeper forgot to put them, was nearly gonna miss my flight coz of communication... Asked for weak up call 6am no one call me when asked why. receptionist told me coz I requested 17:30 then he wasn't sure he said 18:30 like I said the English is very very poor and the problem they refuse to admit that they can not speak English properly....Also who ever want to go there PLEASE PLEASE do not book any trip with COUNTRY TOUR BY MUSTAFA he is a rip off.... I booked a few trips with him was charged more than double ...for example trip costs 35 euros was charged £50 what a big difference ... and that not ones only as I said booked a few trips for my self and my cousin....we where feeling really like a stupid when we found was charged a lot...asked for the rest of the money back he refused and gave us 10 euros each which really mean nothing in English pound... Gonna make a formal complain to the manager hotel and to the travel agency who I booked with from London....

  • Stayed: April 2014, travelled with friends
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4  Thank Tamara1731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 27 of 256 reviews

Reviewed 5 April 2014

Been here in April 2014. Staff is nice but dont give any service. Food is cold and is causing illness. They smoke in a pizza oven during the night. Yak
its terrible for older people cause it has toooo many stairs(they build it against a hill. Location is even worse, far from the beach and centre. They do have buses to compesate that but they drive at terrible times. Rooms are okay but not clean. Staff is nice but they dont know what service is. And keep begging for a smoke. Is this hotel worth 5 stars? No, maybe when you go on holiday once every 5 years. I would advice you a hotel near the centre.

  • Stayed: April 2014
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3  Thank Dyw86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

Best place to be. We have been on holiday in Club Paradiso six times. Next summer we go there again for three weeks. We have got a lot of friends from all over the world. Therefore, it's a nice return again and again. The staff including great animation team is very hospitable and professional, food is good, all works. There is lot of things to do: excellent barber shop for men and women, Spa/hamam including Finnish sauna :), small "shopping street", tattoo shop, tennis, minigolf, pool and beach activities, for kids miniclub and of course every night animation show etc.

The hotel is great for kids, young people, families and older. I would definitely recommend. Waiting for the next summer :)

  • Stayed: June 2013, travelled with family
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9  Thank Kimmo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

Normally we do not go for an all-inclusive option holidays where hotel plays major role as we prefer more active way of spending time but I am glad that this time we tried it out. We spent a week in Club Paradiso in summer 2013 and it was a very good experience. Hotel is huge, spread over large area and consists of 5 or 6 main buildings. It has three swimming pools, including one with the water slide. All swimming pools look really good but we liked the most the one which is more separated and more “for adults”. There is no animation there, therefore quieter atmosphere. Water is very clean and nicely fresh (not too cold). You may need to hurry a bit to get a sunbed but it has not been a problem over the time we stayed there. We loved our room which was specious, extremely clean and felt fresh and renovated. It was quiet although we were close to the arena with animation. I guess all rooms have a balcony which is a very nice addition. Hotel offers huge variety of food and all inclusive option is for sure extensive. Also each evening there is a thematic dinner for evenings like “Turkey night”, “Italian night”, “Spanish night” etc. There is a large selection of fruits, cakes, salads and many other dishes. You won’t be hungry! Over the day there are also stands serving pizza, snacks but also a traditional Turkish pancakes which are really tasty. We loved them! There are quite a few bars where you can order colorful drinks, beer and some other alcohol (all in). There is a pastry place where they serve ice-cream and cakes (all-in). And of course there is a lot of animation for kids and adults which we skipped as we are not that much into it… however other people looked entertained and pleased. Kids looked ecstatic. It is for sure a great place for family holidays… not so much for romantic couple time but it all depends what you make out of it. Expect lots of kids, quite some noise and a lot of animation. Although we are normally experiencing different holidays it was fun and we do not regret. Hotel itself offers great facilities and there is plenty to do for a week. Also there is tennis court and fitness center for guests. The biggest disappointments for us was beach area as there is no sand but gravel and water was a bit fuzzy and not transparent but that is of course not a hotel fault :-) Overall we had a great time and can surely recommend this hotel.

  • Stayed: August 2013, travelled as a couple
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2  Thank syllwii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

I can't say that the hotel was bad because that isn't true. It's just not for us. We prefer smaller hotels, closer to the centre. The food is overwhelming but just too much for us. Less would have been better.

Stayed: May 2013, travelled with family
11  Thank Kate63London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

We were put at this hotel because our hotel was sold out. But it was nice experience! First of all hotel is located up to the hill about 1,5 km (1 mile) from sea shore. So you have to be linked to the bus, in the morning they operating every 30 minuts, during day time once per hour.
Personnel generally is friendly, but luck of English speaking stuff.
View from our balcony was awesome! Sunset was amazing!
Food is OK for the price of hotel.
Hotel' beach is located very close to river, so keep in mind that water in the sea will be not what you are expecting in August or September. Prepair yourself for +18 C, but it is only upper 1/2 meter, under that you will feel normal temperature for the water it should be.
They have nice pool. But we didn't use it.

  • Stayed: September 2013, travelled as a couple
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5  Thank tx5880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

We stayed here a few years ago, but the children loved it so much, they keep mentioning this hotel! Large comfortable room, nice swimmingpool, en good choice of food. The entertainment was very nice, we had a good time!

Stayed: July 2013, travelled with family
4  Thank Pauline N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Paradiso Resort

Address: Kestel, Alanya, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#46 Luxury Hotel in Alanya
#48 On the Beach Hotel in Alanya
Price Range: £58 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Club Paradiso Resort 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Club Paradiso Hotel Alanya
Hotel Paradiso

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