Hotel clean, nice food, good animation staff friendly BUT reception team majority can not speak English which I found it really bad for a 5 stars hotel also rude for example lost a new cardigan from my room went to reception to ask them if housekeeper took it by mistake when she was doing the bed coz left it on my bed ANSWEAR was inpossible CALL THE POLICE and that was from one specific person who simce not happy to work as front disk receptionist ...had to call every day for towels and toilet roll at least 2times coz housekeeper forgot to put them, was nearly gonna miss my flight coz of communication... Asked for weak up call 6am no one call me when asked why. receptionist told me coz I requested 17:30 then he wasn't sure he said 18:30 like I said the English is very very poor and the problem they refuse to admit that they can not speak English properly....Also who ever want to go there PLEASE PLEASE do not book any trip with COUNTRY TOUR BY MUSTAFA he is a rip off.... I booked a few trips with him was charged more than double ...for example trip costs 35 euros was charged £50 what a big difference ... and that not ones only as I said booked a few trips for my self and my cousin....we where feeling really like a stupid when we found was charged a lot...asked for the rest of the money back he refused and gave us 10 euros each which really mean nothing in English pound... Gonna make a formal complain to the manager hotel and to the travel agency who I booked with from London....
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- Also Known As:
- Club Paradiso Hotel Alanya
- Hotel Paradiso