Some mixed experience with the hotel. Booked trough www.booking.com, but when we arrived the lady in reception did not find the booking. We had to pay more for the room than promised. She also forgot to give us the wristbands for the all inclusive, causing a bit of confusion in the restaurant. Later on, a man in the reception was threating us like unwelcomed visitors when we was stopped and ask for names, rooms and so on after a walk outside. Its okay to have an eye on security, but dont threat your paying guest like criminals!
The all inclusive is okay, but nothing more. First time indeed, so cant compare to others. Nice breakfast and nice lunch, but a little bit boring at the dinner.
Location is great with a 5 minutes walk to the beach and a 10 minutes walk to the partystreet. Pool area at the hotel is very tiny and we did not see anyone at the poolbar at the time. Dont go here if you plan to stay at the pool all day..
Well, to summit: Some negative experience with the reception. They really need some proper training how to threat guest with proper service. However the staff in the restaurant & bar make the scale go up together with exellent cleaning and nice room.
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