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“A fabulous budget holiday.”

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Sultan Sipahi Resort
Ranked #168 of 371 Hotels in Alanya
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
“A fabulous budget holiday.”
Reviewed 2 July 2011

My partner and I have just returned from the Sipahi and had a fantastic holiday. We thought the hotel had many good points, although for those seeking absolute luxury it would not satisfy.

The really good points were the hotels location, situated on the main beach of Alanya and only a short walk to the marina, were you would find most of the shopping attractions. At the back of the hotel was the main strip that led you to the bazzar.

The hotel was very clean, and our room was cleaned everyday to a high standard. No probelms with T.V or aircon working. The pool was very clean and sunbeds were provided free of charge. The pool was slightly small although there was another pool for the children with slides which made the main pool a lot more peaceful. There was also a beach with a private section marked off for Siphai guests (although you had to pay for sunbeds and parasols but at a minimum amount).

The food at the hotel was OK. A lot of repetition, however it was not unbearable by any means. Pasta, rice, chips, burgers, chicken etc everyday. I am not an adventurous eater so I was content enough, although for those seeking fine dining I would recommend eating out, which was not expensive at all, and if you stood and looked at the menu board for more than a minute outside a restaurant they offered you free bread to start, desert and some percentage of discount 10 or 20%!

The staff work very long hours and do seem a little defalted, although some more than others. At times the service was at a 5 star quality and at others it was not. The porters were all very friendly and so were the bar staff. Some of the waiters/catering staff however were not so friendly for example, at 6 when the pool closed you were ordered off your sunbed immediately, which to me is not 5 star service or acceptable to a paying guest, but this was a small disapointment amongst many highlights.

I have often read reviews about all inclusive hotels and their rules about only one drink per person at a time and having to form a queue etc..this was not a problem. The all inclusive option included all soft drinks, vodka, whiskey, rum, wine and beer, the measures were huge! Bottled water not included. The all inclusive bar shut at 11, however there were many lovely bars just a few yards down the road with offers on the most wonderful cocktails (buy one get one free.)

I have travelled to Turkey previously and stayed in Marmaris, one thing to note about Alanya itself and the Siphai is that it is generally undiscovered by the British which to some is a good thing and to others not so much. It is not a home from home and most of Alanya's tourists and the Siphai's guests seemed to be Sweedish or Norwegin. Although during our stay my partner and I did make friends with two other English couples I think they were the only other English couples staying at the same time as us. I am not a great seeker of British compainionship when I am on holiday but for those that are I would recommend a different resort (although everyone can speak English.) Aslo unlike Marmaris the street venders are not as persistant and you are let to browse at your leisure in most shops.

My partner and I only paid £300 per person on a last miniute deal and we were over the moon as we felt it was great value for money. However Turkey has lots of 5 star luxury resorts and if you seek absolutle luxury, 5 star food and service and are prepared to pay for it then I would look else were. However if you are looking for a little luxury, wanting to explore outside your hotel and eat out occasionally for variety then I would give this hotel a go. We had a wonderful time and would return again. I only decided to write an honest review about this hotel because when considering booking a holiday trip advisor is what makes my decision.

Room Tip: Ask for seaview!
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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
15 Thank HolidayLover1234432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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170 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Norwegian first
  • Polish first
  • Russian first
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English first
Newcastle Upon Tyne
Level 4 Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 June 2011

You get what you pay for, and we paid £550 for an all inclusive 14 night holiday.
Good points - 2 mins from Cleopatra Beach, 5 mins from Centre of Alanya, 10 mins from the Harbour, Comfortable room with air con, fridge and hairdryer, Relaxing atmosphere, Friendly staff, Drinkable white and red wine, generous measures at the bar. Food reasonable but slightly repetitive. Good value Haman with very good masseurs (£25 for 2 hour package)
Down side - Pools small, charge for sunbeds and umbrellas on the beach, maid service a bit hit and miss, limited entertainment. No included A La Carte Restaurant
All in all a very enjoyable budget holiday.

Room Tip: Best rooms are sea view on a high floor
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  • Stayed June 2011, travelled as a couple
    • Value
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    • Service
Helpful?
10 Thank MissBuffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malmo, Sweden
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2011

I wouldn't return to this hotel. This is not what I would call all inclusive. For example: No free icecream for children and only a few drinks where included. There were not even water in your hotel room. You had to buy that too. Very tired and slow staff in the bar. The rooms were nice and tidy though, with good air condition.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank jonisavero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Alanya hotels

Jersey, United Kingdom
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 April 2011

Hotel is not really a 4 star, but then again Turkish hotels are not really the same standard as those in the UK.
The rooms were OK, had a lovely seaview & overlooked the pool. Pool not that big but plently of seating area around it for relaxing.
Communal parts of hotel were OK but we had nice weather so spent most of the time outdoors.
Food wasn't great but eating out in Turkey is pretty cheap so we wandered around the local area at night & had some lovely meals. Recommend Elite Restaurant just down the road toward Alanya Town - good food & lovely staff.
Only a 5 minute walk into the main town of Alanya for your shopping & a further 5 minutes to the lovely harbour area for great restaurants & people watching, so the location is ideal if you want to be slightly out of the noise but close enough to walk in.
Kleopatra beach across the road is a lovely beach & there are pretty parks etc for sitting & enjoying the sun.
All in all, not a bad hotel in a good location.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank vjh265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 October 2010

Having read previous reviews I agree and disagree!! yes brits are in the minority- but is this really a bad thing? Yes the food is a bit hit and miss, but there is loads of choice, breakfast and lunch were great, and we ate out a few times in the 12 nights we were there just to break it up a bit (and it is so cheap to eat out). We found all the staff very friendly, if you take the time to chat and say please and thankyou they reward you with excellent service and banter!! treat others as you expect to be treated I say.
And yes the standard of the hotel isnt the same as a 5* in this country but having seen the inside of other hotels, aparthotels etc in Turkey it was lovely. We had 2 Turkish baths while we were there, the ladies in the spa couldnt of been nicer and give fantastic massages. The beach (a stones throw away) is beautiful, I even managed to pick up the free hotel WIFI down there it is that close.
All in all i would definitely go back there and am already planning our next trip - my advice is chill and try not to be too critical for the money we paid it was a fantastic holiday!!

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Alieb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 October 2010

We arrived at 4.30am - ordered to pay 60 lire for the key and then taken to a room on the 4th floor. Both the receptionist and porter spoke litte English.
When the hotel room door was open it smelt like an old ashtray. The bathroom had a pattern on the walls which turned out to be mould. We went back to reception and asked for a room change and was told in gestures that the hotel was full. They gave us an air freshner and said 'good clean in morning'. At 5 in the morning I was too tired to argue.
The room was cleaned in a fashion and continued to be the same mimimal cleaning all week. The bed linen was changed everyday and if you were lucky the bin was emptied.
The food - this was for the Eastern Europeon plate. There was a good array of food and if you couldn't find something to eat then there was always the bread. We drew the line at battered cauliflower and decided to eat out.
The English are the minority in this hotel. We had no problems with getting drinks at the bar and the other guests were polite. It appeared all the staff spoke little English and no one appeared to go out their way to be friendly. The only thing going for this hotel is the location. Its right on the beach and it's only a 10min walk to the main road.
This is NOT a 5 star hotel - more a 3 star. Not a hotel I would go back to or recommend.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Horaceo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Talbot, United Kingdom
Level 5 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 October 2010

The holiday was booked through Broadway Travel, not used them before, no issues, and so would consider using them again. However, the agents they used to transfer us to and from the resort (A2B Travel) were shocking. On the journey to the resort the driver got lost several times resulting in the transfer taking almost 4 hours. On the return journey we were dropped at the wrong airport terminal and were it not for a very helpful Turkish Airport official we would most certainly have lost our flight home.

On arrival at the Sultan Sipahi we were greeted by a surly receptionist who allocated our rooms after taking 60 TL per room as a refundable deposit. This was not made clear to us prior to travelling.

The room (2108) was compact with limited storage. The bathroom has no extraction and the air conditioning system took up to 1 hour to bring the room to a bearable temperature. The Mini Bar contained no complimentary drinks and remained empty throughout the duration of our holiday. There was a safe in the room which incurred an additional cost as did a second Key Card which is needed to enable the electricity to the room, rendering the fridge and air conditioning units redundant. However the room was clean and functional, you only sleep there after all. The view from this room was limited.

On arrival at the hotel we were issued with a photocopy of the restaurant/bar opening/closing times. In practice this was found to be incorrect. There was no information pack left in the room relating to the telephone system, room service, the television or any other of the hotels facilities.

The restaurant caters mainly for an Eastern European palate who made up 98% of the hotel's clientele. Chicken was the basis of all mid-day and evening meals in a variety of guises, however there was a wide assortment of pasta, salads and fruit available. Providing you are prepared to experiment then there is no need to go hungry. The restaurant nor reception area has air conditioning so it is advisable that you try to secure a table in the shaded outside eating area (tip: dinner at 7pm so look for table no later than 6.15pm).

There are 2 pools at the hotel and a children's splash pool. The main pool is in the shade for the majority of the day resulting in the water temperature being cool/cold. The surroundings are maintained to a high standard. The smaller pool is situated at the side of the hotel and is a real sun trap so be careful. We found the area a bit claustrophobic. This pool has a slide which is opened at managements discretion (4hrs per day). We were disappointed to find that towels were available at a charge of 1 euro each per day, so much for all inclusive.

The majority of the staff are very friendly and welcoming, however Mr Personality who manned reception on our arrival and Osman who seems to be in charge of the restaurant both need some customer relationship training. Be aware of the guy who runs the on-site photographic services he will sweet talk you until you agree to have photographs taken (3 euros each) and then gets hostile when you refuse to take a CD of pictures costing £120.

There was only 1 bar open during our stay which served a selection of soft drinks, coffee, local beer and spirits. Be careful of the measures they are massive. The bar closes promptly at 11pm. At peak times during the day be prepared to form a single file que to get served, this was a bit of a joke during our stay and caused consternation with other guests of all nationalities.

The hotel has its own spot on Kleopatra Beach which is very beautiful with great scenery. Be warned, the beach is man made and therefore has very soft sand underfoot. The entrance to the water is quite steep and if a wave catches you unawares it can be very trick to maintain your footing. I would not recommend the beach for children or people who are not confident with their ability to dig themselves out of the surf.

The hotel is located 5-10mins walk from Alanya city centre, which is a large city. There are no busses at the hotel so to get about you will need to use local taxis. Shopping is plentiful but be prepared to barter.

Taking all the above into consideration we made the most of our holidays but would not return to Alanya or the Sultan Sapahi.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sultan Sipahi Resort

Property: Sultan Sipahi Resort
Address: Saray Mahallesi Guzelyali Caddesi No:30, Alanya 07400, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Spa Swimming Pool
Hotel Style:
#82 Spa Hotel in Alanya
#108 Luxury Hotel in Alanya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sultan Sipahi Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Sultan Sipahi Hotel Alanya

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