My girlfriend and I stayed one week at Tuna apartments in july 2013. The room was okay, clean and with a nice balcony. The bed was hard, but acceptable. AC was 105 TL extra, but that was no surprise. The location is good, very close to the beach and a Migros supermarket is right around the corner. There is also a bus stop very close to the hotel.
What is not okay, is how you're treated by the staff. We did not eat at the hotel, as we were meeting some friends - who also stayed in Alanya, but in a different part of the town. We also like to try new places and the hotel restaurant did not look too promising. The staff got more and more ignorant and rude every day. Some days we would get comments on why we were leaving, other days they would ignore us completely.
Three days before checkout they told us that one of the towels from our room had stains on it (probably from sunscreen lotion) and that if the stains would not come off, we would have to pay to replace the towel. They said they would try to wash the towel and let us know if it would not come off. We did not hear anything about this again before checkout - then we were presented with a bill of 40TL for replacing a towel and a bed sheet (they had not mentioned anything about a bed sheet before this). The towels in the room were not exactly brand new and some of them had yellowish stains on them already, so I do not agree that we had "ruined" the towel (or the bed sheet). However, we did not want to waste energy discussing this at checkout so we paid what they wanted.
We did not use the pool.
The hotel is okay for just sleeping, but do not expect to be treated nicely if you don't eat and drink inside the hotel...
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- Also Known As:
- Tuna Apartments Hotel Alanya