Arrived to find twin room (2 beds) not double. Not exactly perfect for romantic week away with girlfriend. Complained and was told by front desk to move hotels if I didn’t like it.Food in main restaurant similar to school dinners with dirty tables and problems getting a knife and fork. Housekeeping ignores "do not disturb" sign.Supposed "a la carte" restaurants have one sitting and bookings start at 10am and are all booked by 10.30. People in queue told to come back next day and qyueue again. When i complained to guest relations I was told to change hotels if I didn’t like it which i would happily have done if I hadn’t already paid up front. I ended up spending a lot of money on food outside the hotel as even the snack bar wasn’t open at the times it was supposed to be. 29 degrees temperature but A/C didn’t work for 3 days. People are processed at this hotel, not treated like guests. Everything is offered as per the description but at an absolute minimum. I have stayed in better 3 star hotels. Stay here only if you are not wanting to be an individual and loved being at school, being herded and have no great expectations, and if you are not happy do not expect to be listened to or to be given your money back to move hotels. Choose therefore carefully where you stay in Kemer or like me you could also be waiting to be released from what felt like incarceration. Hotel architecture Great.
- Also Known As:
- Welcome Kemer Hotel Antalya