We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One to think about before deciding”

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Antalya
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Welcome Kemer Resort Hotel
Ranked #86 of 234 Hotels in Antalya
Reviewed 24 April 2009

Read many stories about Turkey and with the country not being attached to the Euro there is the perception that this a cheaper holiday destination and therefore good value for money. As a generalisation I would say that you are looked at as a money making opportunity and need to be cautious when budgeting.

There were 7 in our party with the 5 kids ranging in ages from 18 to 8 so we were looking for something that could cater for all for the all-inclusive week break. Catering for transfers and hotel rooms next to each was going to be a challenge. We arranged what we could from the UK but we were in the 'hands' of the hotel on whether we would be catered for. We were open to flexibility and on the whole the Hotel Guest relations team catered where they could. We found them to be approachable and helpful. Initially the rooms were not suitable and after a forth right discussion our perferences were met. I suspect as the hotel was not fully open that this was not much of an inconvenience.

Second day saw a fire engulf the Health Spa during breakfast time. To jump out of the shower and see Hotel staff running in all directions with limited co-ordination on fire evacuation procedures not particularly comforting, we had comical situation of housekeeping staff running pass us along the smoke filled corridors. Eventually the Senior Mgmt got their act together and the guests and staff were managed appropriately. An apparent 'small' fire turned out to be more significant and extensive rebuilding work initiated immediately to get ready for the main season opening in May. As a consequence the hotel were grateful to those that didn't make too much of a fuss with complimentary bottle of wine in our rooms.

I need to point out that this hotel caters for Russian holiday makers... I was told that during the height of the season end of May - Sept 98% of the guests are Russian. So be prepared for Russian men in Speedo's, smoking in most places in and around the grounds, bars and pool areas. I would generally say that Brits are not made to feel as welcome outside of the odd staff exception. A generalised statement something to consider, English not an easy language for a lot of staff.

Trip negatives...

Food... Destinctly average and limited. A La Carte has to be booked at 10:00am for the only sit down. Set the alarm clock to get a slot in the queue otherwise you'll miss out. Whilst the restaurants themselves are authentic looking that cannot be said for the food. Vaguely resembles what it is trying to be but don't expect true 'a La carte' quality. If you go with those expectations then you'll be ok.
The main restaurant seems to cater for Russian tastes, boiled meats not the most inviting and I would suspect a 2 week holiday could turn into a nightmare for younger appetites outside of 'chips'.

Staff... As mentioned not all can speak English and men can be rude when dealing with women at the bars etc. Some individuals are great but would put that as a minority.

Entertainment... Hmmm, can only be described as shocking. Repetitive dance routines from staff who are restricted on the talent front. Entertainers who try to sing English songs that are not great with the English language. A local group offered traditional Turkish dancing which was a welcome expection to the awful entertainment.

Transfers from Airport... Takes an hour which isn't the problem the cost can be... Arranged in UK costs £40 (which Turkish driver asks for in Sterling). However transfers from Hotel to Airport becomes a nightmare. They will pick you up 4 hours before your departure time, which after the 1 hour transfer means 3 hours in a small airport..! Not ideal, when we tried to talk to the Transfer company complete inflexibility, rude to my partner and basically told like it or lump it... We made alternative arrangements and were quoted prices ranging €120 - €60... Money making opportunity and they don't like Turkish Lira...!

Beach... Stoney and small, the pier / pontoon not set up for use so real limited options on that front. Limited sea activity and a jet ski guy charging €30 for 10 mins.

Outside of resort... Again a Hmmm.... Fake everything and you'll get verbally dragged into every shop..! By the 50th request to purchase something you feel tired saying' no thank you' and you'll go into gestures only..!

Positives...

Pool areas... Seperate swimming pools, slides, wave pool, kiddies pool, sun loungers, sun exposure, bars all exceptional... with the supply of endless ice cream ideal.

Hotel itself is very clean and well looked after with many ammenities (when fire damaged rectified). Plenty of space for the kids to explore and be entertained. Pool table and Bowling alley incur € cost so expect your departing bill to reflect.

Hospital... Private hospital 200 metres away. We ended up here for a 'finger slammed in a door' incident, professional and excellent facility. 20 mins seen and dressed, 1 hour to escape the Financial Director. It is expensive but you get piece of mind from the quality of service but you are expected to pay and they are not particularly pleased with the UK Insurance policy of paying an excess and the Insurance Company paying the rest. They will ask for e-mail / fax numbers and request contacting of Insurance Companys to ensure payment. At one point we were asked to pay the full bill because they didn't want to wait 30 days for the full reinbursement. Money, money, money....

Overall a reasonably relaxing holiday aand weather ideal for this time of the year. Catering for a family such as ours not easy therefore we didn't go with massive expectations. Hotel not a genuine 5 star, 3+ / 4 depending what was being graded but suitable for us before the high season starts and the equally higher prices.

  • Stayed: April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank NeedaholidayLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (19)
Traveller rating
Traveller type
Time of year
Language

12 - 18 of 19 reviews

Reviewed 2 December 2008

Arrived to find twin room (2 beds) not double. Not exactly perfect for romantic week away with girlfriend. Complained and was told by front desk to move hotels if I didn’t like it.Food in main restaurant similar to school dinners with dirty tables and problems getting a knife and fork. Housekeeping ignores "do not disturb" sign.Supposed "a la carte" restaurants have one sitting and bookings start at 10am and are all booked by 10.30. People in queue told to come back next day and qyueue again. When i complained to guest relations I was told to change hotels if I didn’t like it which i would happily have done if I hadn’t already paid up front. I ended up spending a lot of money on food outside the hotel as even the snack bar wasn’t open at the times it was supposed to be. 29 degrees temperature but A/C didn’t work for 3 days. People are processed at this hotel, not treated like guests. Everything is offered as per the description but at an absolute minimum. I have stayed in better 3 star hotels. Stay here only if you are not wanting to be an individual and loved being at school, being herded and have no great expectations, and if you are not happy do not expect to be listened to or to be given your money back to move hotels. Choose therefore carefully where you stay in Kemer or like me you could also be waiting to be released from what felt like incarceration. Hotel architecture Great.

  • Stayed: September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank Perfecgentleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2017
Google Translation

  • Stayed: August 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Bianca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2016
Google Translation

  • Stayed: October 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Burakdemir D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2015 via mobile
Google Translation

Stayed: June 2015, travelled with family
Thank Kristina2871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013
Google Translation

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank shivtsova_91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013
Google Translation

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Shahin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Antalya hotels
26.3 mi away
Venezia Palace Deluxe Resort Hotel
20.3 mi away
Hotel Su
Hotel Su
#32 of 234 in Antalya
1,468 reviews
24.8 mi away
Delphin Imperial Hotel Lara
Show Prices
Show Prices
Show Prices
25.8 mi away
Aska Lara Resort & SPA
Aska Lara Resort & SPA
#17 of 234 in Antalya
2,456 reviews
21 mi away
Rixos Downtown Antalya
Rixos Downtown Antalya
#13 of 234 in Antalya
1,110 reviews
22.3 mi away
Lara Hadrianus Hotel
Lara Hadrianus Hotel
#167 of 234 in Antalya
105 reviews
Show Prices
Show Prices
Show Prices

Been to Welcome Kemer Resort Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Welcome Kemer Resort Hotel

Address: Ataturk Bulvar No 95i, Antalya 7980, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#42 On the Beach Hotel in Antalya
#44 Spa Hotel in Antalya
Number of rooms: 357
Also Known As:
Welcome Kemer Hotel Antalya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing