We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Absolutely fantastic (but impossible to find!)”
Review of Eski Masal Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Eski Masal Hotel
Ranked #58 of 230 Hotels in Antalya
Minneapolis, Minnesota
Level 6 Contributor
196 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Absolutely fantastic (but impossible to find!)”
Reviewed 1 November 2012

We stayed at Puding Suites for six nights in the Millenium suite. There were four of the six suites booked, since this was the end of season. Everything was absolutely wonderful! The room was fantastic, with comfortable beds and enough room to relax and spread out (perfect place to spend the rainy day during our trip). Breakfast was good, with friendly staff and lots of choices to order from. We ate our free dinner at the hotel (booked online) and it was very good (and everything but the wine was free, with no strings attached). Service was impeccable, and the staff was amazing friendly - almost like staying with friends! Some examples of the staff going the extra mile: 1: we bought a bottle of Rake (local liquor) to try, and mentioned this to Onur. Without our asking, he brought ice and glasses to the room so we could enjoy it in the traditional Turkish way. 2: we asked for a restaurant recommendation. Bilge directed us to the Arma Restaurant (where her husband proposed to her). Unbeknownst to us, she also called the hotel after we left and booked a table for us so that they were ready to seat us on the patio when we arrived. 3: we ate dinner at the Patio Restaurant at the Puding Marina (sister hotel). Ece (who is assistant manager of both hotels and we knew from the Puding Suites) came out and greeted us at our table, and recommended which items looked particularly good tonight (she was exactly right - all the choices were great). Ece later came out to make certain we were enjoying the dinner. 4: the maid service was conducted almost invisibly. Even on the day we stayed in the hotel most of the day due to rain (including sitting by the fireplace in the hotel), our room was cleaned without any impact to us. Amazingly considerate!
I also did something I've never done in any hotel - I friended four people from the hotel on Facebook. These people made my stay tremendously pleasant.

Other notes - the staff (except management) will change next year. So, Bilal, Onur, and Bilge will not be there in 2013. I'm sure Ece will have another great team in 2013! Also, if you're driving, it is very difficult to drive in old town Antalya. It took three trips to be able to get to the hotel without making wrong turns.

Room Tip: Millenium room is great!
See more room tips
  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 55xxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, 28 June 2016
Dear 55xxx,
Thank you for taking time to get in touch with us to share your recent experience in Puding Suite (now Eski Masal). We were delighted to read that you have encountered genuine and top level service from entire team all through your stay . . It will be a pleasure to welcome you in next trip.
Best Regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

200 reviews from our community

Traveller rating
    164
    20
    7
    2
    7
See reviews for
18
131
9
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Golden, Colorado
Level 5 Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 October 2012

By the time we arrived at this hotel, we had been on the road in Turkey for 12 days and the room felt like an oasis. Admittedly, we had an impossible time figuring out how to get into Old Town and ended up paying to follow a taxi which took us to Puding Marina, but that was quickly remedied by Marina staff which took us to the Suites parking area. She got help with our luggage and got us checked into a beautiful and spacious room. We booked this room directly with the hotel and there were no issues; the room was better than depicted on the website. We arrived exhausted and hungry and the shower was great; our "free" dinner was good; and the bed was wonderful! We had quiet nights sleep in a great, comfortable bed every night we were there - once we were in the rooms, we didn't hear a peep. And we had no issues with housekeeping. Front desk staff was non-existent except for our morning of departure, but Bilal took excellent care of all our needs and questions. He even taught us how to make good, authentic Turkish tea. There were plenty of good restaurants nearby and we used this location to visit some of the Lycian ruins along the coast to the south. Once we used the routes Bilal had given us to get in and out of old town we had no problems. Wish we could have stayed longer!

Room Tip: We had the Anatolia Suite which was suburb, but we got to peek into some of the other suites and the...
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thundering-pause
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, 28 June 2016
Dear Thundering-pause,
Thank you very much for your great review. We cannot thank you enough for constructive and well-intentioned feedback. Because such constructive reviews are really priceless and increase the motivation of us. We look forward to your next visit.
Kind Regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montpellier, France
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2012

My wife and I stayed here this year for a short break. This hotel would not normally have caught my attention except for the fact that it was ranked in top 10 on Tripadvisor at the time I was looking for a hotel to book Antalya. Not only was it ranked highly, the recent reviews were excellent. For us, sleep quality is the most important feauture of the holiday. However, it was terrible at this hotel. Both my wife and I found the bed very uncomfortable along with the pillows. To add to that problem, there was noise from people coming back to their rooms at night and
shutting doors, and the people, passing through the street. And to top it all off, on two of the mornings (I can't remember which particular days, but they were weekdays) of our stay a garbage truck woke us up at the crack of dawn as it was emptying bins in an alley behind the
hotel. We left this hotel more tired than when we arrived. We couldn't wait to get home for a good nights sleep. I have been travelling around the world and staying in both fantastic 5 star hotels and lovely boutique hotels for more than 20 years. But, this would have to be the worst one I've encountered. I am still surprised at how many fantastic reviews Puding Suite is recieving and I can't believe how highly it is ranked on this website.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Jean_traveller183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, 28 June 2016
Dear Jean_traveller183,
Thank you very much for taking the time to review about us. . In this direction as a management, we believe that your valuable complaints, criticisms and suggestions about the quality of beds will make a positive contribution in our work .
Best regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Purmerend, The Netherlands
Level 5 Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 October 2012

We had a wonderful stay at Puding suite. We had a warm welcome and were shown to our large room. The personnel is very kind and helpful. For breakfast you can choose Turkish or continental breakfast and also order food from the menu, which is all included. Very good service! We were offered a free dinner with our booking and that was also very good. The location is perfect in the old town and also close to a shopping street just outside the old town. We also went to Mermerli beach near the harbour which we enjoyed very much.
As other reviewers mention, we also did not find out how the massage shower cabin works. So we just used the shower without the extras.

Stayed September 2012, travelled as a couple
Helpful?
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, 28 June 2016
Dear Linda G,
Thank you for posting a great review of your stay at Puding Suite (Eski Masal now). Now we have special ınstructions with explanation how to use jacuzzi. We are delighted you enjoyed your stay and experienced exemplary guest services; we very much appreciate your kind recommendation and look forward to welcoming you back as a returning guest at the earliest opportunity.
Kind Regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2012

We thank warm welcome by their staff members. Bilal and manager were always helpful trying to give us advises on planning our vacation during our stay. Because of their help, Antalya became one of our favorite place to visit with full of sweet memories.
My husband and I stayed at Millennium Suite, and loved it. Niice view from window, big screen TV, and enjoyed jagzzy every night after long walk.
Location is close to marina bay, and it is beautiful at any time of the day.
Best of all, we were impressed by their breakfast. We tried different dishes everyday from wide variety.
If you don't mind small At-Home-kind of hotel, this is a place to visit.
Will definitely come back!

Room Tip: The hotel is small, and there is not much facilities, but you can use the Spa of their sister hotel...
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomoko F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, 28 June 2016
Dear Tomoko F,
We are very pleasant to read your adorable compliments. Our team is very happy to know that you had comfortable and nice stay. Thank you very much for such beautiful words. We tried to do everythıng possible for your satisfaction. İt will be our honor and privilege to welcome you back in the nearest future.
Best regards,
Administation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 October 2012

We chose Puding Suite for an opposing experience to how our week in Antalya started (all-inclusive large resort way outside of the city). I realize that some travelers may experience difficulties or find a place less than expected. Based on our experiences at Puding over three days in early October, our situation compares favorably on the side of excellence and nothing at all on the side of rude or disappointing. We knew what to expect of the physical property, so were not at all disappointed, and experienced even more than could have been expected in helpful service.

Earlier on the day of our arrival, my wife sustained a knee injury while playing beach volleyball. Puding Suite's receptionist (a yoga instructor on the side) immediately advised certain exercises and treatments, then took us over to their spa in Puding Marina to see if any other their therapists could help. We had the feeling that they were genuinely interested in helping, not selling services. The manager of both Puding properties met us there and even took the extra time to drive us back to the Suite and assist us with a purchase at a local shop.

Each morning, the kind young man serving breakfast brought us our orders, was helpful and humorous, and even anticipated making pancakes for our daughter on the last two mornings. Such a pleasant way to start the day. The hotel is lucky to have such a nice man working for them.

We especially enjoyed the assistance and very kind conversation of the other lady at reception. She arranged a nice birthday dinner with decorated cake for my wife, found a good knee brace for her, arranged show tickets and dinner bookings and thought of special touches like a toasted sandwich take-away for my daughter when we dashed off late one afternoon to see nearby waterfalls. She was always so kind and happy.

It was these experiences that gave us the feeling of staying in someone's fine home. Puding Suite is more like a bed and breakfast than a hotel. The staff may not act like those professionally trained at international chain hotels, but what they consistently provided was the kind of warmth, happiness and eagerness to please that comes from genuinely caring about guests. I can't imagine how these same people could be perceived as unpleasant, according to other reviews.

We stayed in the Millenium Suite. Gorgeous room, nice use of space, beautiful bathroom (though the Jacuzzi switch for the jets was broken), nice separate sleeping space for our child. Be aware that the main sleeping area is up a winding staircase to a large loft. This is fine if you are fit. Not handy if you are frail, disabled or out of shape (or have a knee injury!). We didn't bother to drag our suitcases up there. WiFi signal also struggled on and off. Could have been stronger. Big TV with hundreds of channels if you felt like watching something.

You stay at Puding Suite to be in the old town center, to be cared for by kind staff and to feel almost like you are in someone's home. You don't choose this place if you want large and varied facilities and public spaces, a big breakfast buffet or parking space.

We highly recommend Puding Suite and send our warm regards to the staff.

Room Tip: Be mindful that the main sleeping area in the Millenium Suite is upstairs in a loft space, if that i...
See more room tips
  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, 28 June 2016
Dear Ken S,
Thank you very much for this great review. We are happy to read such words about guest services in our hotel and understand that you were pleasant with Turkish hospitality. We appreciate your kind recommendation very much and look forward to host you back as a returning guest at the earliest opportunity.
Best regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2012

Leisurely speaking, I chose Puding Suite given its quality reputation and was very disappointed with the service. Booked for a long weekend for our wedding anniversary, everything was fine in the beginning especially when you showed money and paid their extravagant charge, but on the time to receive the promised service, we had a problem. It was very moderate and food is typical like any 2-3 star hotel.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Giomania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, 28 June 2016
Dear Giomania,
Thank you very much fort this full-length note. We have to mention that management of hotel was changed and now it is Eski Masal hotel. We marked every admonition about the service and quality of food. Administration of our hotel exerted every effort to eliminate this disadvantages. We value your satisfaction highly. İt would be a pleasure for us to see you in Eski Masal for your next trip to Antalya.
Best regards,
Eski Masal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Antalya hotels
0.3 mi away
Minyon Hotel
Minyon Hotel
#62 of 230 in Antalya
60 reviews
0.1 mi away
Hadrian Gate Hotel
Hadrian Gate Hotel
#68 of 230 in Antalya
94 reviews
0.2 mi away
Dogan Hotel
Dogan Hotel
#46 of 230 in Antalya
243 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Elegance East Hotel
Elegance East Hotel
#51 of 230 in Antalya
134 reviews
0.0 mi away
Urcu Hotel
Urcu Hotel
#55 of 230 in Antalya
90 reviews
0.2 mi away
Hotel Aspen
Hotel Aspen
#23 of 230 in Antalya
292 reviews
Show Prices
Show Prices
Show Prices

Been to Eski Masal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eski Masal Hotel

Property: Eski Masal Hotel
Address: Barbaros Mah. Mescit Sok. No. 25/1, Antalya 07100, Turkey (Formerly Puding Suit)
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#16 Business Hotel in Antalya
#16 Romantic Hotel in Antalya
#18 Family Hotel in Antalya
#50 Luxury Hotel in Antalya
Price Range (Based on Average Rates): £
Hotel Class:4 star — Eski Masal Hotel 4*
Number of rooms: 6
Official Description (provided by the hotel):
Set around a secluded courtyard with swimming pool in Antalya’s historic Kaleiçi neighborhood, Puding Suite Hotel offers suites with unique Ottoman décor and spa baths. Clock Tower Square is 200 meters away.The suites’ interior design creatively combines travertine, marble and wood. Each has plenty of seating and comes with satellite flat-screen TV, minibar and free Wi-Fi. Besides a spa bath, the lavish marble bathroom includes a hairdryer.Lunch and dinner are served at Patio Restaurant, which is located in Puding Suite Hotel, and offers a variety of Mediterranean and international food, made with organic products. It is served in the dining room with fireplace or on the charming courtyard.Hotel Puding Suite is just a 5-minute walk from Antalya’s seafront and marina. Konyaaltı Beach is 6 kms away and Antalya Airport is 20 kms (30 minutes by car). Free parking is available at the hotel.Important information : Please note that children below 11 years old can not accommodate at the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Booking.com, Hotels.com, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Eski Masal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Puding Hotel Antalya
Puding Suite Antalya
Puding Suite Hotel Antalya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing