We have been going abroad for years and never felt the need to write a bad review, until now.......Everything about this hotel is bad. The food is bad, most of the staff are rude and very unhelpful. Only one bar serves from 10am until 12 midnight and that is the pool bar. Very limited seats during the evening so people had to sit on sun loungers (completely unacceptable). They constantly run out of soft drinks and alcoholic drinks (we were all inclusive). When my boys 12 & 14 went to the bar to get themselves a drink they were constantly ignored and adults kept getting served before them. They would wait ages to be served when wanting to purchase ice creams. If they had the odd entertainment they would have it in the restaurant area starting at 8pm when food is served between 7-9 so if you weren't up there at 7 to get a table you would be able to eat. The restaurant area has an outside area around one of the pools, VERY dangerous. My son slipped on the wet floor with glasses in hands when bringing drinks back to the table. He was very bruised and shocked but was lucky it wasn't more serious, it is probably only a matter of time. Everything about this hotel was bad and we would never go back there. There are NO english at this hotel. The guests mainly come from Holland, Denmark, Finland etc etc. Therefore the kids were unable to make any friends. The location is far away from everywhere. There are some shops and restaurants nearby and these were really good to eat in but the mains parts are quite a walk. The staff actually did say they were shocked to see us there as they do not get any English at the hotel, well maybe one or two families throughout the whole season. We have been to turkey many times and loved it but to be honest if I had gone here on my first visit it would've put me off going back to Turkey.
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- Also Known As:
- Ark Hotel Antalya