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“Sea-front hotel in a poor location” 4 of 5 bubbles
Review of Crowne Plaza Hotel Antalya

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Crowne Plaza Hotel Antalya
Ranked #8 of 231 Hotels in Antalya
Certificate of Excellence
London, United Kingdom
Level Contributor
105 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Sea-front hotel in a poor location”
4 of 5 bubbles Reviewed 30 October 2013

This hotel is 6-7 Km away from the attractive harbour and old town so be prepared for a taxi ride which will cost around £7.
There is nothing of interest in the immediate surroundings of the hotel apart from a stony beach.
We arrived during a severe storm which left a lot of debris lying around the next day.
After spending the morning exploring the lovely old town we visited the Antalya Archaeological Museum which was spectacular.
The hotel has an unusual lobby design, all 12 floors are visible from within because they encircle the foyer. There is live music in the evenings before and during dinner which means the sound travels upwards into the rooms but it doesn't go on too late.
Rooms nearly all face the sea and are a bit old-fashioned and the bathroom is not fitted out well.
Clean and comfortable bed. The waiting staff are poorly trained, make mistakes and don't know basic English but the managers are very good and professional and lots of them around!
The evening buffet such an endless choice of delicious soups and roasted vegetables, salads, just one spoonful of each had your plate overflowing in no time, leaving not much room left for all the
hot food and plenty of lovely desserts.
During the afternoon while sitting in the foyer there was a selection of free snacks to sample and I must say they were Gourmet standard in flavour and freshness. What a lovely touch.
We ordered home- made hamburger and chips for lunch at the bar and that was very well made too.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Happytravellers94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCrownePlazaAnt, Guest Relations Manager at Crowne Plaza Hotel Antalya, responded to this review, 6 November 2013
Dear Happytravellers94,

thank you very much for sharing your detailed review about your recent stay in our hotel and Antalya.

We are happy tpo read that your liked the unusual design, the live music during dinner time, the view from the room, the comfortable beds and the catering via buffet and order.

As a city hotel we also offer with our location the possibility to combinate to swim in the clear water of the Mediterranean Sea at the Konyaalti Beach with the comfort of beeing close to the centre of Antalya.

We highly appreciate your comments as we are just able to improve our hotel and services because of the feedback of our guests.

We wish you all the best and hope to serve you soon again.

Crowne Plaza Antalya Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,488 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
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  • English first
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 October 2013

My partner and I went for 6 nights stay in this hotel. It was Very glamorous and striking inside, especially the reception area. The staff were top quality, always smiling and very helpful. The house keeping women, who I think was called DIlek was the nicest and most helpful staff member I have came across in all my travels. We stayed on the 7th floor with a view of the sea and side road. The view is perfect. The hotel is located about 20 mins away from old city. We took the bus each day. It was very simply and easy to navigate. I recommend the bus, it was cheapest and most convenient way to get around. The only bad points in relation to this hotel is that most of the staff do not speak english and it can be a bit of an nightmare communicating. The guest relations lady was German however spoke perfect english so if I had any problems I would go directly to her and she was very helpful. The spa area was nice however many of the facilities I.e ice room, Russian baths were not working, and finally we were not big fans of the food served. I was hoping for a Turkish meat, kebabs etc, however the menu has very different. Overall I would recommend this hotel, nice hotel for couples.

Room Tip: The higher the better
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Abs S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCrownePlazaAnt, Guest Relations Manager at Crowne Plaza Hotel Antalya, responded to this review, 6 November 2013
Dear Abs S,

we would like to thank you very much that you spend you valuable time to post an review about your recent stay in our property.

We are very glad to read that we were able to meet your expectations for location, architecture & atmosphere and staff.

As we aim to provide our guests seamless service with the highest quality we highly appreciate your comments.

We hope to welcome you in our hotel again.

Best Regards,

Crowne Plaza Antalya Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fife
1 review
5 of 5 bubbles Reviewed 25 October 2013

My daughter and her husband had their wedding reception in Crowne Plaza hotel it was stunning and beautiful. The meals that we had was excellant, the staff was good and friendly with there customers service.
Over all it was amazing place tohave veune for a wedding, parties.
The culture is different from what i am used to in scotland. It was a experience of a life time, and i really had a ball.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tresbellFife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCrownePlazaAnt, Guest Relations Manager at Crowne Plaza Hotel Antalya, responded to this review, 6 November 2013
Dear tresbellFife,

thank you very much for your review about the wedding reception of your daughter and son in law in our hotel.

We are glad to read that we met your expectations fully with the wedding location and organisation. We wish your daughter and son in law a lonf happy life together.

Best Regards,
Crowne Plaza Antalya Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

There is 3 points I have to share. (1) It was very far from town and there was not a lot going on there,entertainment was not good. (2) They do not cater for the English.(3) Television, only 2 channels in English. but apart from that the hotel was great,we had an upgrade and it was a lovely room. The hotel staff Very friendly I must congratulate them all on the service they provided to us.

Room Tip: Ask for a good room especially higher floors
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maisiepenny1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCrownePlazaAnt, Guest Relations Manager at Crowne Plaza Hotel Antalya, responded to this review, 6 November 2013
Dear maisiepenny1949,

we would like yo thank you very much for posting your review about your stay in our hotel.

We are glad to read that the room and the service provided by our hotels staff met your expectiations to your full satisfaction.

Our hotel combinates the 2 advantages of beeing close to the city centre but at the same time to be situated at the famous Konyaalti Beach.
As our hotel is preferred by travellers from all over the world we aim to cater as well as provide our other services like television channels for all the different expectations.

We highly appreciate your comments as only the feedback of our valuable guests like you helps us to protect our standards and improve our services.

Kind Regards,
Crowne Plaza Antalya Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 20 October 2013

My husband and I spent one week at the Crowne Plaza. The hotel was excellent, clean and the staff very friendly and hard working. Two members of staff especially was Hatice and Alye. I am turkish and my husband is english so i wanted to take him to Turkey so that he could sample my culture. Food was amazing. Would definantly recommend although it's a little far to the old city.

Room Tip: All rooms have sea view but avoid side rooms as you also get a view of the streets.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mehibe E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCrownePlazaAnt, Guest Relations Manager at Crowne Plaza Hotel Antalya, responded to this review, 6 November 2013
Dear Mehibe E;

we like to thank you very much for sharing your thoughts about your recent stay in our property.

We are glad that we could meet your expectations for cleanliness, staff and food.

As we provide our guets with our location also the possibility to swim in the Mediterranean Sea at the famous Konyaalti Beach we need to have a distance of 7 km to the old city.

Thank you once again and we hope we can serve you on your next journey to Antalya.

Best Regards,
Crowne Plaza Antalya Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 14 October 2013 via mobile

As being regular visitor of Turkish resorts, I must say that the Crowne Plaza is something special and simply the best! I enjoyed the stay with my family in corner suit and the personel made sure to accomplish all our wishes. Customized dinners by Mr Sedat, shuttle to the airport and numerous hints on Antalya life were kindly organized for us. Always with a smile. Simply the best!

Stayed October 2013
Helpful?
Thank Cojba85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCrownePlazaAnt, Guest Relations Manager at Crowne Plaza Hotel Antalya, responded to this review, 7 November 2013
Dear Cojba85,

we like to thank your very much for your review about your stay with us.

We are glad to read that we could meet your expectations through out. We hope to welcome you soon again.

Kindest Regards from Antalya,

Crowne Plaza Antalya Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunfermline, Scotland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

me and my husband celebrated our wedding at Crowne Plaza Hotel in Antalya it was amazing :)

First off, we would like to give a big THANK YOU to the whole cause their service was outstanding and they catered to our and our guests every need :) Im Scottish and my husband is Turkish so of course our guests were from both countries and all of our families said they had a wonderful night, compliments to the chef as everyone loved their meal, very delicious and plentlyful :)

Our wedding planner Pinar was exceptional and really knew what we wanted! Also Fatih, the general manager who made sure everything was perfect, both made or wedding evening that extra special :) Thanks guys :)

We were also given a suite room with jacuuzi for our wedding night and the room was really beautiful and spacious, just perfect :)

I would 100% recommend this hotel to anyone who wishes to celebrate their special day in Antalya, or anyone who just wants to stay, superb hotel, 1st class :)

Thanks a million
Mr and Mrs Özbay ;)

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ltbell_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Antalya

Property: Crowne Plaza Hotel Antalya
Address: Gursu Mahallesi 306 Akdeniz Bulvari, Antalya 7070, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 231 Hotels in Antalya
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Hotel Antalya 5*
Number of rooms: 195
Official Description (provided by the hotel):
Crowne Plaza Antalya is a brand new upscale city hotel located right on the beach, catering to both business and leisure guests from all over the world. We offer distinctive services to our guests with the great Turkish hospitality in Antalya, Turkey. With 194 beautifully appointed rooms overlooking the Mediterrenean Sea from every room, Crowne Plaza Antalya is the perfect place for business and leisure. ... more   less 
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