We booked this hotel by directly calling and talking to the hotel staff on the phone (not from booking or any other web site). We stayed for a week on a national Turkish holiday (kurban bayrami) in October 2013. The price they offered us on the phone was very close (comparable) to the price on the booking web site. So we made our reservation, and arrived at the hotel the next day.
I'm Turkish and have lived abroad for 9 years and have been living in Turkey since 2011. So I have a range of hotel experience from all over the world. The receptionist was taking care of us when we arrived there and he was okay until he looked at the bill and told us the total that we were supposed to pay. He said "oh they gave you a very low price, the guys I just took care of paid almost 50% more than this". We were surprised because we never got a such a response from any receptionist from any hotel in the world before. Then I said "the price was almost the same that the booking gave online, besides this is the price that the hotel staff themselves offered". He looked disappointed as if he owned the hotel and sold a service to a price much lower than he wanted to. This was so unprofessional and we shouldn't face such an approach in a so called 5-star hotel.
Other than this receptionist guy, the rest of stay was okay. The staff were cheerful and willing to take care of things to make our stay comfortable. The sea-view was spectacular and was only a few meters away from the hotel. The amenities were good. The exercise room was also handy if you are into it.
The only thing I should comment so that young couples will be aware is the following. There are a lot of elderly people staying in and only a few young guests. I'm not sure if this was a seasonal thing (since we stayed there in autumn and don't know how it is in the summer). I believe those elderly people were traveling within Turkey since there are tour buses coming in bring new people every evening and leaving the next day.
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- Also Known As:
- Harrington Park Hotel Antalya