My husband and I spent a week at the stunning Delphin Imperial. All in all we had a fabulous holiday, but we did have a few problems. This was our experience .........
When we arrived at the Imperial, we were overwhelmed by the luxurious decor. There are two fabulous chandeliers just outside the front door, but the huge one, at the lift area, is amazing. In fact the pictures posted on here of it, don't do it justice. When it is lit up at night, it's magical.
Our first room was on the 4th floor, at the back of the hotel, facing the road. It was immaculate. Huge bed, huge shower, mini bar which was stocked with bottled Effes beer, still and sparkling water, fanta, pepsi/diet pepsi, cartons of juice, nuts and a chocolate bar. Lovely white fluffy towels, bathrobes and slippers.
Well good start we thought - Unfortunately not! We hardly slept a wink the first night. The road traffic noise was horrendous. It is non-stop. These rooms are so close to the road and this is a problem. Don't even think double glazing would make a difference!
We went to reception in the morning first thing to let them know that we weren't happy with the room, due to the noise and eventually we spoke to a Manager. He eventually, agreed to move us, at no extra cost, to another room on the 7th floor, still at the back of the hotel, but slightly further round, towards the Delphin Palace side. But when we went to look at it, it had only two single beds. We had paid for a double room. We asked if we could have a double room and he said that we would need to come back at 2pm because the room he was going to offer us was still occupied! Went back at 2pm, and the room on the 8th floor, hadn't been cleaned. We decided to move our belongings ourselves, were not actually offered any help to do this anyway, and we could get the room cleaned later.
Being on the 8th floor certainly made a difference. The noise wasn't quite as bad. If we were going back to the Imperial, we would definitely pay for a room at the front of the hotel. Away from the traffic noise! There was also some building work directly across the road from the hotel as well.
This wasn't a good start to our holiday! It almost felt like we lost the first day. We wasted so much time and energy. Unpacking when we arrived, as I normally do and then having to pack everything again and move and then unpack!
The other problem we had was the lack of internationally branded drinks. We were hoping to be sipping on a few Bacardi's, but one Beverage Manager told us that they had "Run out". It was clear that a lot of guests had issues with the poor drinks choices and not just us. We have been to Turkey many, many times and expect good quality drinks from a 5 star establishment and not local brands. Still not sure if it was an import problem or not. The hotel obviously wasn't operating on "Summer Concept" - Could be different then.
Well that's the bad bits, now the good bits -
The main buffet food is wonderful. We ate breakfast, lunch and usually dinner there.
There were 4 A La Cartes open out of the 8. Six of these restaurants are located inside on the ground floor and 2 are outside near the beach restaurant, which wasn't open either.
We tried the Chinese and the Italian. Service in the Italian was a bit hit and miss but was good in the Chinese. We preferred the food in the Italian. The dishes are beautifully presented and it was nice to just sit down and be served.
Breakfast choices were vast - Eggs all different ways, chefs cooking omlettes, made to order. Lots of different types of rolls and breads. Honey, on the combe - Delicious! Lots of different types of jams, yoghurts, fruits, fruit juices. Even salad and cold cuts. Muffins and doughnuts!
We ate breakfast each morning outside - Soaking up every bit of the gorgeous sun!
Lunch was fabulous too - We usually ate at the main buffet.
Salads and soups. Spaghetti made to order was yummy! Has my mouth watering even thinking about it now!
There was also a lunch takeaway, inbetween the two main pools. Donner kebabs and baked potatoes were available here. Pizza available at the pool bar too. Handy if you didn't want to go up to the main buffet restaurant.
There is a man wheeling a trolley, with rice and chicken at lunchtime - We were lying on the beach one day next to a German family - All you could hear was shouts of "Rice" "Rice" and the family next to us thought he was shouting Eis, which in German means ice cream!! Now there's an idea!!
Dinner was also fabulous in the main buffet restaurant. Lots and lots of choices. Lamb, Beef, Veal, Chicken, Fish. Beautifully prepared salads. An entire area dedicated to Baklava and one for different cheeses. Never seen a selection like it! Yum! The desserts were amazing. Chocolate profiteroles - But make sure you get in quick, they go fast! There was also a chocolate fountain. On "Turkish Night", there was a huge gateau with a red topping!
There are several dining rooms, if you like, inside. We thought this was a lovely touch and made dining cosy and more intimate. A lovely layout.
We mainly used the Lobby Bar in the evening. The bar itself, doesn't have a lot of seating, but there are lots of beautiful, comfortable and elegant sofas and chairs available close by. Waiters do prefer to bring you your drinks anyway, so doesn't really matter where you sit. We liked the atmosphere near the bar.
We had red wine most nights with our meal and it was lovely. I tried the rose wine, in one of the A La Cartes, and I didn't like it. Didn't try the white. Champagne was lovely too. My husband mostly drank Mojitos and they were nice too - Might have had a few of those myself!
The lack of branded drinks was an issue for us. Our drink of choice is Bacardi and we were so disappointed when the hotel didn't have it. The rum available, was horrible. As was the gin!
No bottled beers, like what we have had at other hotels, but Effes is still nice.
My husband enjoyed a night watching football in the Camelot bar - This is on the ground floor, near the hotel shops. There is food available here all day. A wee snack before going to the disco opposite.
The patisserie is also amazing. Cakes to die for, presented in lovely little dishes. We had Turkish tea every day here and sometimes a cake or two!! This is where you'll find the ice-cream!
There are 3 outdoor pools. One is heated and was always busy, probably because of the time of year. We sat at the pool opposite the pool bar on the first day and didn't really enjoy it. We felt it was overcrowded with sunloungers and it didn't have much outlook.
We preffered to sit at the beach. The pier was being constructed and I'm sure will look amazing now! On the last day we were able to walk along it and view the hotel from there.
There is also an indoor pool, near the spa area.
We used the spa on the one day that we had cloudy weather. There are two saunas and a steam room. A lovely area with beds, for relaxing. But our favourite part was the Hammam. Had never tried this before. I'm sure on our next holiday, we'll be back to try it again. Great for sore backs! We enjoyed these free facilities and also made use of the showers on our last day as we had a late pickup from the hotel and decided not to pay extra to keep our room. The spa area is open until 8pm. Didn't try any of the treatments. There is also a hairdressers/beauty shop.
We didn't get involved with any of the daytime activities. You could play darts and people were playing Boccia on the beach.
The evening entertainment was poor. Probably just the time of year, but saying that, we have had much better entertainment at other hotels, at the same time of year. So really disappointed.
There was live music near the lobby bar, but we felt it was very old fashioned and not appropriate for the age of the guests.
We only stayed to see one show, in the ballroom, where the animation team were dancing. It didn't last very long and wasn't very good.
On a whole, service was good. Not outstanding, as we expected it to be in a 5 star hotel. Waiters and bar staff did get to know you, but language was a huge barrier.
One of our favourites, was Hadjia, - think that's how you spell it - in the Patisserie. She was always so pleased to see us and had a huge smile her face when she did. She was lovely. Another was the lovely young girl who welcomed you at the entrance of the buffet restaurant. Do let her splash your hands with the lovely, lemon scented, hand wash. It's good for keeping those nasty mossies at bay and smells divine.
We had a lovely holiday at the Delphin Imperial. The food was amazing, decor, out of this world, chandelier heaven. But the drinks choices, poor entertainment and different levels of service let this hotel down. A very good hotel on the whole. Would we go back? Well, only if the price was right! We felt we were paying for the decor and as much as that is important to us, good quality drinks, good entertainment and consistent levels of service are more attractive in our opinion.
We still had a lovely holiday and cannot wait to return to Turkey. A place we now view as our second home.
- Official Description (provided by the hotel):
- Delphin Imperial Hotel Lara - Antalya Staying at Delphin Imperial Hotel Lara Imperial actually makes you feel that you are at home just by the magnificent shore of the Mediterranean Sea, Lara Beach.From our facility which is far about 15 kms from Antalya , 10 kms from the airport, the transportation for the shopping centers and going sightseeing is pretty much easy. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Alpha Holidays Limited, LoveHolidays, Booking.com, Evoline ltd, TripOnline SA, Expedia, Hotels.com, Cancelon, Ebookers and 5viajes2012 S.L. so you can book your Delphin Imperial Hotel Lara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.