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“Star reciption & freindly ”

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Rixos Downtown Antalya
Ranked #12 of 230 Hotels in Antalya
Certificate of Excellence
2 reviews
“Star reciption & freindly ”
5 of 5 bubbles Reviewed 20 October 2013 via mobile

One of the recieption staff Ms.SIDE was really helpfull with hot welcomming .
She add alot of info & advice to enjoy my staying at hotel &arround.

The hotel is great & i would recomend to all my friends

Stayed October 2013, travelled as a couple
Helpful?
Thank Othman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, 4 November 2013
Dear Othman;

First of all we thank you to take your precious time for writing this comment on Tripadvisor. We are getting closer to our goal which targeted the perfection step by step through our guests' comments.

We are so happy that we could catch the guest satisfaction on you too with hospitality of our staff. To read your great wishes about us and our staff, makes us proud and makes them motivated.

We thank you again for your comment and would like to host you again in Rixos Downtown Antalya...

Kindest Regards;
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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991 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ankara, Turkey
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

Service is great. Rooms have great view. Bathroom's one side is window, you can use blinds but not enough to have full privacy! Beach is a little bit far. Shuttle to beach is in every hour, it must be more frequent. All the staff are sympathetic and helpful. I find food prices high.

Room Tip: Terrific view from room 675
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cignoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, 4 November 2013
Dear Cignoo;

Above all we would like to thank you for your comment which you shared with us and other holidaymakers on Tripadvisor. With your opinions, we give directions to our route which targeted the perfect and we are happy to see to be on the right way by your comment.

The conveyed issues by you has been shared with the relevant departments and managers. If subjects required, they will be handled as soon as possible. We also so happy that we could catch the guest satisfaction on you with our helpful staff as you mentioned.

Thank you very much again for your illuminating feedback and hope to see you again in Rixos Downtown Antalya...

Best regards;
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 18 October 2013

Our room was great, and the facilities fantastic but the rude attitude of the staff irritated the whole way through our stay. Food and drinks expensive and not of good quality. Even reception let this hotel down, unwilling to help with anything. We were left with the impression that you got better service if you were eating at macdonalds...

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Ernatomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, 31 October 2013
Dear Ernatomba;

First of all we would like to thank you for your feedback you shared with us on Tripadvisor. Every comment from our guests have great importance on the way to reach our first aim which is targeted the excellence.

We are really sorry that we could not bid farewell you as our rate of guest satisfaction. According to quality of Rixos service, we work to appeal to every tastes of our guests with variety of our restaurants, foods and beverages. The issue which you conveyed us about the reception has been shared with necessary department managers and will be handled.

We thank you again for taking your time and write your opinions. We hope you to let us to host you again and perpetuate the real Rixos service quality.

Kindest Regards;
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alabama
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

Lovely hotel with great service. Easy to get taxi to old town. Good buffet dinner. Don't go to next door restaurant Kalinas. It's mainly for late nightlife. Food is very mediocre.
Only complaint is air conditioning not at all cool

Room Tip: Chose a room overlooking the water. It's a beautiful view
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  • Stayed September 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PBHAlabama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, 4 November 2013
Dear PBHAlabama;

We would like to thank you to spend your time for interpreting about us on Tripadvisor. Every comment has great importance to us on the way to reach the excellence.

We are happy to read that you have enjoyed your stay except the dinner you had in Kalina Restaurant. As you wrote, Kalina Rstaurant also is a bar in the night time after 22:00. Till that time it gives service with Russian, Italian and far Eastern cuisine as A La Carte Restaurant. With it's special decoration been able to separate the bar and restaurant. Your comment has been conveyed to our kitchen chef of Kalina Restaurant and the taste of food will be handled.

Thank you very much again for your opinions you shared with us. We hope to see you again in Rixos Downtown Antalya as soon as possible...

Kindest Regards;

Thank you very mu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

The pool area is amazing and you can spend all day just laying there working on your tan. The rooms are nice and clean. The breakfast is good and has variety in choice. The hotel has a designated beach area, but you need to get the shuttle bus. Dont walk because it is some distance. The staff are friendly. The wifi is ok for simple browsing.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ia2T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, 31 October 2013
Dear Jack;

Firs of all we would like to thank you for your comment on Tripadvisor. Every comment has great importance for us and helps us to reach our aims.

It is nice to hear that you have enjoyed your holiday in Rixos Downtown Antalya with many features. We are happy to catch the targeted guest satisfaction on you also.

Thank you very much and hope to see you soon in Rixos Downtown Antalya again..

Best Regards;
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tunis, Tunisia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

We've been in Rixos Downtown for our honeymoon, and it was absolutely perfect. the car vallet service, the room (sea view) was very good and spacious and we loved the transparent wall between the bathroom and the rest of the suite because we could see the magnificient panorama while showering or touthbrushing :)
The service was perfect, very kind staff, friendly and allways available.
The pool was terrific and well equiped, no need to reserve a transat, there's always one waiting for you :) the restaurant serves a delightful food, and the breakfast is enormous with fresh orange juice every morning :)

Next time we'll be in Antalya, we will go back there without any doubt.

Room Tip: take rooms with sea view, you'll have a terrific garden...pool...sea view and a big balcony to e...
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hassen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, 31 October 2013
Dear Hassen;

Above all we would like to thank you for choosing us on your such a special day. We proud to bid farewell you happily from your honeymoon.

According to our guest oriented service quality the guest satisfaction is on the higest level in our missions and we are so happy that we could catch that you. We thank you again and hope to see you on your anniversaries with us in Rixos Downtown Antalya.

Kindest Regards;
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

My first visit to Antalya and the Downtown Rixos. I have previously stayed at the excellent Rixos in Almaty hence the selection of hotel for this trip.
A two night stay with a colleague on a business trip.
Accommodation, surroundings and facilities all very good.
Two disappointments;whilst my free WiFi signal was perfectly good in my room towards the centre of the hotel, my colleagues signal was very weak in a 'end of terrace' room, necessitating the need to purchase the premium service and overcooked steak was returned to the kitchen during dinner, but with apologies and no fuss.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colincraig100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, 31 October 2013
Dear Colin;

First of all we would like to thank you for your feedback. According to our guests' opinions we give directions to our route which targated the excellence.

We are so happy that we could catch the guest satisfaction on you except some issues about the WI-FI and food. Your comments has been convayed to the necessary departments and will be investigated and handled as soon as possible.

Thank you very much for your interest and hope to host you in Rixos Downtown Antalya again...

Best Regards;
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Downtown Antalya

Property: Rixos Downtown Antalya
Address: Sakip Sabanci Bulvari | Konyaalti, Antalya 07050, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Antalya
#8 Spa Hotel in Antalya
#8 On the Beach Hotel in Antalya
#12 Luxury Hotel in Antalya
#13 Romantic Hotel in Antalya
#15 Family Hotel in Antalya
Price Range (Based on Average Rates): £
Hotel Class:5 star — Rixos Downtown Antalya 5*
Number of rooms: 360
Official Description (provided by the hotel):
Set in exotic gardens in Ataturk Culture Park, this 5-star hotel near Konyaaltı Beach overlooks sea and Taurus Mountains. It offers 4 dining outlets, a lagoon-style pool and a free shuttle to the beach. Konyaalti Beach is 300 metres away. For those who like to work out, the luxurious Rixos Downtown provides a modern gym and 2 tennis courts. There is also a spa where guests can unwind in the Turkish bath, or with a relaxing massage treatment. The Rixos Lounge features a panoramic terrace and serves upscale international cuisine in chic surroundings, while the Beach Bar&Restaurant is located on Konyaaltı Beach and offers an a la carte menu. The hotel also features a range of bars serving exotic cocktails and light snacks. The bright guest rooms are decorated with rich fabrics and offer a private balcony with views of Antalya or the Mediterranean Sea. They also have a flat-screen TV with satellite channels and a seating area with a couch. Rixos Downtown’s tour desk offers advice about local trips and excursions. Antalya Museum is 10 minutes by walk, and Konyaalti Beach is a 14-minute walking distance. If travelling further, a car rental service is provided. THE LAND OF LEGENDS OFFER Valid for the stays from 20 April 2017 until 31 October 2017. Free transportation; Departure time 10 am - Return time 6 pm. Free transportation is not available on the day of arrival. This offer is not valid on the day of check out. Guests must be check-in to Rixos Downtown Antalya. Operation days of theme park may be changed or cancelled depending on weather conditions. This offer is not applicable to Meeting, Incentive, Congress & Events guests. The Land of Legends Theme Park is located in Belek. Please contact the hotel for further information. ... more   less 
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Also Known As:
Rixos Downtown Antalya Hotel Antalya
Sheraton Antalya
Antalya Sheraton

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