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“High standard and generous”

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Rixos Downtown Antalya
Ranked #13 of 234 Hotels in Antalya
Certificate of Excellence
Reviewed 21 February 2014

Everything about the Rixos was excellent. My room had a panoramic balcony view from sea, across beach, parkland and distant tall buildings, all with soaring mountain backdrop (and setting moon). The food was sensational - expansive variety, freshness and flavours. The staff were obviously very proud of their hotel, on the whole very helpful and attentive, the exception being front desk who were helpful but rather self important. The spa set up, gym and pools were large and generously appointed.

Room Tip: Rooms to the north face motorway rather the mountains or old town.
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  • Stayed: January 2014, travelled with friends
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2  Thank travellerr31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded 14 April 2014

Dear travellerr31;

First of all we would like to thank you for your great comment on tripadvisor. As Rixos Downtown Antalya, the feedbacks from our guests has great importance for us on the way to reach and protect the perfect service quality which is our first aim. On this way your comments are the most important guides.

We are so happy that we could catch the guest satisfaction on you too. On the other hand; some of the issues that you have conveyed has been shared with the related departments and the management.

We thank you again for your feedbacks and hope to see you in our house as soon as possible...

Kindest Regards;

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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375 - 381 of 1,110 reviews

Reviewed 16 February 2014

Excellent for our meeting of 200 people. Check in was smooth and efficient. Staff helpful and ready to assist with small requests. We had breakfast, lunch and dinner in the main dining area. Buffet is extensive, fresh, varied and nicely presented. Everyone was very happy with the food and variety, something for everyone. This was our second time in this hotel and we hope to return again.
Our stay was in January so a little cool but very nice. In summer I am sure it is very beautiful and also very busy... so reserve early.

Room Tip: High floors facing the sea have nicest views or sea and mountains and are quieter than city facing r...
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  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Savyasachi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded 2 April 2014

Dear Savyasachi B;

Above all we would like to thank you to write your comments about your stay in Rixos Downtown Antalya. Getting feedbacks helps us to give the direction to our route which aimed for excellence in our understanding of service quality.

We are so happy that we could also catch the guest satisfaction on you too. We are so happy that you have enjoyed your stay with our helpfull staff and buffet. Reading that you would like to come back again made us so happy and we wish you to be here as soon as possible again.

Kindest Regards;

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Reviewed 12 February 2014

I stayed at the hotel on a business trip and really was impressed with the hotel facilities. I did not have time to use the spa and gym but they seemed welll equipped.

The bedroom was lovely - only downside was that the mattress was gone - like sleeping on the floor; really hard and uncomfortable.

Breakfast was an amazing buffet - way too much choice. Ditto for lunch and dinner - see the photos.

Its easy to over eat in this hotel - everything tastes so nice.

  • Stayed: February 2014, travelled on business
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2  Thank Ranjit D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded 2 April 2014

Dear Ranjit D;

Above all, we would like to thank you to spend your precious time to write this comment on tripadvsor. Every feedback has great importance for us and also they enlighten the other holidaymakers about us for their vacation plans.

Our first aim is to catch the guest satisfaction on our every guests and we are so proud that we could catch that on you too. Reading great feedbacks from our guests are so motivated.

Thank you very much again and hope you to let us to host you again in our house Rixos Downtown Antalya in the nearest time.

Best Wishes;

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Reviewed 7 February 2014

Staff was nice . And service was superb during my stay . I forgot my smiles card .which hotel staff send me through dhl thanks to them . Good value for money . I sugest you this place.and you will not regret

  • Stayed: November 2013
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2  Thank trinityy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded 2 April 2014

Dear trinityy;

Above all we are so happy to read your feedbacks about your stay in Rixos Downtown Antalya and would like to thank you to spend your time for writing it. Every comment is really important for us on the way to reach our first aim which targeted the perfection.

Reading great feedbacks and comments from our guests, makes us so proud and motivated. Our first aim is to catch the guest satisfaction on our every guests with our guest oriented service quality and we are so happy that we could catch that on you too.

Thank you very much for your fabulous comment and hope to see you again in Rixos Downtown Antalya again...

Kindest Regards;

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2014

The hotel was truly amazing: great design, comfortable rooms, fantastic food and a great variety of amenities, like the spa, swimming pool, soccer and tennis courts. I had mixed feelings about the staff. Most were nice, but I had a few unfortunate experiences with snobbish, condescending behavior from the waiters and concierge staff members. In a five star hotel like this one would also expect five star service, but that was not always offered. That notwithstanding, I would recommend this hotel to anyone who wants to make his stay in Antalya worthwhile.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
1  Thank 577Trav13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded 2 April 2014

Dear 577Trav13;

Above all we would like to thank you for your comment which you shared with us and other holidaymakers on Tripadvisor. With your opinions, we give directions to our route which targeted the perfection.

The conveyed issues by you has been shared with the relevant departments and managers. If subjects required, they will be handled as soon as possible.

Thank you very much again for your illuminating feedback and hope to see you again in Rixos Downtown Antalya...

Best regards;

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014 via mobile

This hotel had everything that i want. The room was large, the sliding door (window) opened, the bathroom was large and stylish with a big tub and a huge beautiful walk in shower and a heated tile floor. The lighting was good and the internet perfect. Staff were professional and helpful though not a lot spoke english. Good size tv screen with the usual selection of stations. The breakfast buffet was sizeable with thai, Japanese and western choices. The gym, pool and steam bath were beautiful. I will put this hotel on on my favourite list!

Stayed: February 2014, travelled on business
3  Thank salmonpg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded 2 April 2014

Dear salmonpg;

First of all we would like to thank you for taking your time and leaving a comment on tripadvisor about your stay. Every feedback has great importance for us on the way to reach our first aim which is guest satisfaction.

Reading your good comments made us so happy and proud. We are also so happy that you could find everything that you need in our house. We hope to see you again in Rixos Downtown Antalya as soon as possible.

Kindest Regards;

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

We stayed for 10 days with a bigger group in the off-season, middle of January. Unfortunately no spectacular sea or mountain view from our room - make sure you get one when booking! But we were hardly in the room anyway. The rooms are great, modern, spacious, enough storage room (few hangers), nice big modern shower (no bathtub), balcony. 0.5 l free water p.p., free internet, printing and copymachine in the "business center" (open place near the bar on the ground floor). I loved the spaciousness and light of the huge lobby, groundfloor and first floor, the real plants and ornamental butterflies and bird-decoration in the huge interiour rotunda all the way up, the gold and glas elevator capsules, we used the wellness and beauty facilities (sauna, hammam, steam room) and the nicely equipped gym (at the right time you will have good trainers there), also tennis and table tennis outside. Some of us used the warm pool (the big one was cold, winter season), but a few of us ventured down to the pepple beach and went swimming in crystal clear turkoise waters at 17,5°C in winter - georgeous! (Sometimes there can be quite a surf, but there are no dangerous currents as far as I know). Food was simply amazing (vegetarian for our group!) - unbelievable choices, buffet style, with food fresh from the fields it seems. Waiters sometimes unattantive (re coffeee, water etc.) but overall very nice. Cooks were happy to be appreciated - and they deserve it! Don't miss the fresh orange juice!
Be careful though when going to the beach and back - there have been some incidents in the park behind the hotel and on the stairs going down. Best to not use the stairs in non-busy times or alone, and good to be careful in the park too, especially when few people are around. A friend - female - was assaulted at 4 p.m. on a rainy afternoon. Otherwise people are mostly very friendly. Supermarkets and old city in walking distance or by local bus or tram, nice cafes and teahouses along the cliffs - and hundreds of friendly cats who live in "cat houses" in the area.

Room Tip: make sure to get sea or mountain view!
See more room tips
  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank polarbearhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded 2 April 2014

Dear polarbearhd;

First of all we would like to thank you to take your precius time for interpreting us on Tripadvisor. Every comments has great importance to us on the way to reach our goal which targeted the perfection. We give directions to our route with your opinions and seeing to be on the right way by your comments makes us so proud.

We are also so happy to catch the guest satisfaction on you too which is on the hieghest level in our guest-oriented service missions.

We thank you again to illuminate us with your review and hope to see you in Rixos Downtwon Antalya with your great family...

Kindest Regards;

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Downtown Antalya

Address: Sakip Sabanci Bulvari | Konyaalti Sahili, Antalya 07050, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Antalya
#8 On the Beach Hotel in Antalya
#9 Spa Hotel in Antalya
#13 Luxury Hotel in Antalya
#13 Romantic Hotel in Antalya
#15 Family Hotel in Antalya
Price Range: £42 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Downtown Antalya 5*
Number of rooms: 360
Official Description (provided by the hotel):
Set in exotic gardens in Ataturk Culture Park, this 5-star hotel near Konyaalti Beach overlooks sea and Taurus Mountains. It offers 4 dining outlets, a lagoon-style pool and a free shuttle to the beach. Konyaalti Beach is 400 metres away. For those who like to work out, the luxurious Rixos Downtown provides a modern gym and 2 tennis courts. There is also a spa where guests can unwind in the Turkish bath, or with a relaxing massage treatment. The Rixos Lounge features a panoramic terrace and serves upscale international cuisine in chic surroundings, while the Beach Bar & Restaurant is located on Konyaalti Beach and offers an a la carte menu. The hotel also features a range of bars serving exotic cocktails and light snacks. The bright guest rooms are decorated with rich fabrics and offer a private balcony with views of Antalya or the Mediterranean Sea. They also have a flat-screen TV with satellite channels and a seating area with a couch. ... more   less 
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Also Known As:
Rixos Downtown Antalya Hotel Antalya
Sheraton Antalya
Antalya Sheraton

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