I spent four nights at Best Western Plus Khan Hotel, Antalya, Turkey in August, 2014.
The hotel is centrally located in Antalya, close to the old city, the metro and most attractions.
It is a clean hotel except for the disgusting experience we had during our stay, and which made me change my mind when it comes to rating it.
One early evening we returned to the hotel from a trip and found a condom on the floor of our room. I instantly informed the receptionist, who, brazenly tried to put the blame on me. However, when I insisted that I should speak to the manager, she reluctantly transferred me to the restaurant manager, who apologized profusely and offered us a fruit platter, three bottles of water and plenty of coffee and tea bags, in order to mitigate my anger and disgruntlement. He would greet me warmly and inquired about me whenever he met me then after. Strangely, the following day, the bribe disappeared and so did the warm attention I was engulfed in.
The staff speaks very little English, which made communication very hard. I am surprised how in a touristic country such as Turkey, where people are very used to tourists, only a few people speak English, and many Turks are even rude and treat people condescendingly when asked for help or direction.
Breakfast was below expectations, and one had to finish it hurriedly so as to escape the heat, for the air conditioner was not a single day on in the restaurant and lobby during our whole stay at this time of year, when temperature and humidity are very high. The big fans which were used were not enough, and the air conditioner was not turned on despite the customers’ numerous repeated requests, as it was uncomfortably hot in most of the hotel premises.
The in-room Wifi was very slow, and to browse the internet, you have to go to the lobby and bear the uncomfortable heat.
Overall, the hotel is appropriate for those who want to explore Antalya’s city life, the old city and go shopping. We chose this hotel for its location and used it as a springboard for our trips to the various attractions.
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- Also Known As:
- Best Western Antalya
- Antalya Best Western