We arrived at the hotel at 00 am in the morning on 24th august 2013, though we have payed also for 23 rd of august. When we arrived the personal from the reception was veery cold, not a "welcome" or something like that. And not a single smile!
In the room we have asked for a baby bed, but it was broken. We had to take another bed and to improvise.
Another problem was the conditioner air. For instance we cane from the beach with wet hair and when we entered the hotel, the difference between outside ( there were 38-39 degrees) and inside were 22 degrees ( inside were 22-23 degrees).
The main problem was the food! It was a lot of food, but bad one! All my family got sick: my son puked and did not eat anything for 3 days, I had also the same problem, and my wife ended in the hospital because she puked for 14 time and very high blood pressure 210/130. I had to go to the reception and beg to call an ambulance. The receptionist said that we shoul call a taxi and go by ourselves to the hospital. They did not want to call the ambulance, because is bad for their reputation. In the end they called an ambulance. Next day, when my wife was able to return from the hospital to the hotel, nobody asked how she felt. In the end, she got sick because of them! We all came healthy and left sick!
Another problem was the airplane noise, every 1 minute (I do not exaggerate) a plain goes or arrives. Regarding the noise, at 5 am every morning an imam starts to pray , but it is sooooo laud! In the first day we jumped up, so scared we were.
Another problem was that they do not speak english. Only at the Guest relations we found people who spoke english.
So...do not visit Hotel Sera!
- Official Description (provided by the hotel):
- Club hotel Sera is a very luxurious hotel just seconds away from Lara Beach. The hotel has a wonderful ottoman design . It contains a lot of fine art touches in every place in the hotel. A big fantastic garden area invite to relax.All rooms at the 5-star Club Hotel Sera are well-equipped with air conditioning and satellite TV, Minibar and a lot of luxury.Club Hotel Sera offers body and face treatments at the full service spa and the Turkish bath. The fitness centre offers high-tech equipment and personal trainers. Children can have fun in the summer at the Mini Club, which provides a supervised environment with animation and games throughout the day.Guests can enjoy a variety of international and turkish cuisine in Club Hotel Sera’s restaurants, while admiring the panoramic views of the Turkish Riviera. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with LoveHolidays, Booking.com, Expedia, Ebookers, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Club Hotel Sera reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sera Hotel Antalya
- Club Hotel Sera Antalya