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IC Hotels Green Palace
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Reviews (2,161)
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880 - 885 of 2,161 reviews
Reviewed 4 October 2012

This is an excellent hotel, I was there in May this year and September last year ,can not fault it.
very clean and friendly, lots of differnent nationalities ,good food/drink ,just booked to go back in April next year highly recommended for families with babies and small children.

Room Tip: if you are eating in buffet restraunt get there as early as possible and put somthing on a table to mark it as yours,then go and pick what you want at your own lesiure.
  • Stayed: May 2012, travelled with family
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2  Thank sean_consiidine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICGR, Guest Relations Manager at IC Hotels Green Palace, responded to this reviewResponded 5 October 2012

Dear Guest (sean_consiidine),

Thank your for your excellent comments and recommending us to everyone. It was our pleasure to serve you as a repeat guest and we look forward to see you soon again in IC Hotels Green palace as one of our family member.

Best Regards,

Elif DAĞDEN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2012

My Wife and I have just returned after a seven night stay at the IC Green Palace.
We arrived on Saturday 22nd September after a 20 minute transfer from the airport.
Checkin went relatively smoothly although at one point the chap walked off and started dealing with someone else and forgot about us for 5 minutes?

We were shown to our room which was 3052. This was a room on the 3rd floor with a pool view. I had requested exactly this by e-mail so was impressed that this had been honored. The room was of a decent size and nicely furnished. We did notice a very bad tobacco smell which we thought would go away as neither of us smoke.This was not the case and it lingered the whole week. I think it may be because we had an inter connecting door and the people in the next room were heavy smokers!
The room was serviced daily for cleaning, towels and Mini-Bar stocking. We did have a couple of incidents where we were burst in upon by the maid. This is due to the lack of a do not disturb sign. I've never had this before, quite odd really.
The big problem for me about the room was the rock hard bed. I've never slept in a bed that was so uncomfortable. I was living on mainly 2 or 3 hours sleep each night. If you're used to a soft mattress you may want to think about this when deciding where to book.

The grounds the hotel are set in are beautiful and vast. We walked the entire complex and didn't see any area that wasn't well cared for. It's setting is completely different to any of the other hotels on Lara Beach.

Food at the hotel was pretty good.
Breakfast was fairly standard stuff but lots of it. No pork products but plenty of chicken sausages? They also did pancakes, omlettes and waffles made to order.
Lunch was either at the snack restaurant or the main buffet restaurant. We tried both over the week and i'd personally go with the Snack Restaurant. They had pizzas, burgers and doner kebabs which were all very nice. The buffet was very similar to what you'd get there at dinner so i'd avoid this at lunch as everything gets a bit boring.
For dinner we ate in 3 Ala cartes and the buffet the rest of the time. The ala cartes we chose were the Mexican, Chinese and Italian.
The Mexican we enjoyed very much as the food and service were very good.
The Chinese i can't recommend. The meal was really rushed through and you feel like your just getting table service in the buffet as they are connected. The food was pretty average as well.
The Italalian is the best restaurant setting and has an excellent waiter in Ersun. He was really friendly and attentive. The food served though was only average. The desert i received was actually still frozen solid.
The buffet was good but was not as varied as the buffet at the Zeynep Golf where we stayed in July. I think 2 weeks could of been difficult finding something different each night.

Drinks at the hotel were very good. The Beer was Efes which was always served nice and cold. Bottles of International beer were available for a supplement.
International brand spirits such as Jim Beam, Johnnie Walker, Smirnoff, Absolute and Bacardi were also included. For a supplement you could also get top shelf stuff.

We spent most of our time during the day at the relax pool area.
Beds were available all day but if you wanted a specific spot you needed to rise before 8am.
Something that did annoy was the volume of the Techno music which was being played at the neighbouring pool. Why have a relax area and then pollute it with loud music?
The pool was pretty cold so i didn't use it.

I had planned on using the Gym. I wanted to exercise at about 7am but was told it didn't open till 9am. This is the first time i've come across such a late opening time for a gym on holiday.
They really should open earlier as everywhere i've gone previously the vast majority of guests like to work out early.

We didn't attend any of the entertainment as we prefered to just chill out. The various shows listed did look professional though so if thats your thing this may be a plus.

Overall the Hotel is beautiful and well cared for. The staff were on the whole friendly and attentive. The guest relations girls couldn't do enough for you if you required assistance.

I wont return for 2 reasons.
1) I need to be able to sleep on Holiday
2) I've never been to the same place twice and this hotel isn't special enough for me to change that.

Any questions, feel free to contact me.

Anthony

  • Stayed: September 2012, travelled as a couple
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2  Thank imbrugliasboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICGR, Guest Relations Manager at IC Hotels Green Palace, responded to this reviewResponded 5 October 2012

Dear Guest (imbrugliasboy),

Thank you for choosing IC Hotels Green Palace for your vacation. We are grateful for your valuable comments. I had notticed each details of your comments and the responsible departments had informed to check and the necessary regulatory and preventive actions will be taken.
I would like to also thank you for your kind comments.

We hope to serve you again.

Best Regards,

Elif DAĞDEN

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Reviewed 29 September 2012

This beautiful hotel has fantastic grounds and a glorious beach. The animation team were superb and always on hand! The food was great as was the evening entertainment and the rooms. All the staff were friendly and spoke fairly good English!
However there were 2 minor drawbacks, one was the size of the balcony, only just enough room for one table and one chair. The other is the fact that there are no shops next to it, however a short 3 minutes bus journey down the round took you to loads of shops.
Overall a great place, would thoroughly recommend!

  • Stayed: September 2012
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2  Thank Walkerhbk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICGR, Guest Relations Manager at IC Hotels Green Palace, responded to this reviewResponded 2 October 2012

Dear Walkerhbk,

Thank you for choosing IC HOtels Green Palace and Thank you for your kind comments. It will be our pleasure to serve you again. Please do not hesitate to contact us before your next visit.

Best Regards,

Elif DAĞDEN

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Reviewed 28 September 2012

We currently stay in the hotel. Overall we are satisfied, but there is a huge minus.
First, talking about positive sides: the territory is green and beautiful, food is various and tasty, the personnel is friendly and willing to help.
Now to the negative point. Live music each evening last till midnight, the band plays near the main pool which is so close to the hotel and it is TERRIBLY loud. We came with a baby, and it is impossible to sleep before midnight, even though our room is quite far from the main pool area.
I don't understand why the management of the hotel doesn't move the live music to any bar closer to the beach - then it wouldn't bother anyone.
So if you come with a baby or you prefer to go to sleep early - choose a different hotel.

  • Stayed: September 2012, travelled with family
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2  Thank M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICGR, Guest Relations Manager at IC Hotels Green Palace, responded to this reviewResponded 29 September 2012

Dear Guest (M K),

I would like to thank you for choosing IC Hotels Green Palace for your vacation. Also thank you for your kind comments. I had informed the responsible department and Hotel Management about your live music comment.

We look forward to serve you again and I would like inform you that there some other rooms quite and will be more comfertable to stay with your child. If you would like to visit us again, please inform me before your arrival, it will be my pleasure to arrange your room.

Best Regards,

Elif DAĞDEN

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Reviewed 28 September 2012

We have just returned from the Green Palace and the main problem was that we only stayed for one week and not two. i agree with all the other reviews we would return in a heartbeat infact we are already thinking when we can return next year,
Well done to all the staff and a big thank you for making our holiday so enjoyable

Room Tip: I emailed before our visit and requested a double room we were in 3094 and it was ideal thank you
  • Stayed: September 2012, travelled as a couple
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1  Thank pub151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICGR, Guest Relations Manager at IC Hotels Green Palace, responded to this reviewResponded 29 September 2012

Dear Guest (pub151),

Thank you for your excellent describe about our hotel. It was our pleasure to serve you and please do not hesitate to contact us again before your next visit. We look forward to serve you again.

Best Regards,

Elif DAĞDEN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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