We spent 1 week at the Royal Wings and as the reviews on here were so good we were really looking forward to going. However it was the small things which didn't make it a 5star experience.
The customer service was somewhat lacking and to be honest borderline rude.
I found the staff unhelpful and not particularly bothered in accommodating any of the guests.
The food was the same every night at the buffet restaurant so I would recommend the a la carte options. Tried the Chinese, Sea food and Italian and would recommend all of them.
I agree with some of the earlier reviewers...the decor is dated and needs updating, but this may not bother other people.
The evening entertainment was poor and sometimes I thought inappropriate for the younger children, for example the Comedy night had a 12+ age recommendation!! The magic show is worth watching though.
However it was not all bad.. The pools are fantastic and space for everyone. You do need to get up early to get sun loungers around the pool. My husband and myself took it in turns to wake up at 8am to gets poolside sun loungers . If you wanted to go to the beach then there are plenty of sun loungers there. (The hotel staff put little slips of paper with a note asking you not to reserve beds before 9am but I did not see them actually taking the towels off as they claim to do). The water slides are great fun...try them all. My kids loved them and they were the highlight of the holiday for them. We gave water sports a go and the paragliding was great.
The Spa was relaxing and do recommend it.
The Turkish food tent is amazing and is defiantly worth more than 1 visit.
There is a good selection of food throughout the day so you cannot go hungry. There is something for everyone.
All in all it was a good holiday but would not go back.
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- Also Known As:
- Royal Wings Hotel Turkey
- Royal Wings Turkey
- Royal Wings Antalya
- Royal Wings Hotel Antalya