have just returned from a week at this hotel. stayed in the residence area of the hotel on 3rd floor over looking pool. I will start with the not so good. every day we had trouble getting into our room (entry with a card) brother was in next room so was able to call reception. they came within 5mins with new card. got fed up with this as they even sent someone to check it wasn't the lock on door an it still happened . never had explanation from the hotel even when checking out it was frustrating as you can imagine one suggestion had been to keep the card away from our mobile phone this we did but it was still an issue. long walk to reception if my family hadn't been next room. told our lovely rep who did all she could to help. next we found 50% of staff to be very unhelpful ,not smileling at all no personality an unhelpful but the rest were nice. not a lot of communication from the unhelpful ones which didn't feel very nice as we were on a well deserved not cheap holiday. we spoke to many other guests who all mirrored our views of the staff. we felt perhaps this was due to the young age of the staff through lack of expirence lack of English and they required training in hospitality an better guidance from there managers. . now the positives, food excellent drinks plentiful and branded not local very clean everywhere lots going on if you want to join in but if not no one bothers you. never felt over crowded as hotel set in vast grounds. lots of bars an resturants to go to in the grounds. lots of childrens activities. would I go there again ? I think yes but will it still be No. 1 hotel on trip advisor at the end of this season.?
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- Also Known As:
- Barut Lara Hotel Antalya
- Barut Lara Resort Spa And Suites
- Hotel Barut Lara
- Lara Resort Spa
- Barut Lara Turkey