This is the first time I have felt the need to write a review on trip advisor about a holiday. I felt let down by the the holiday company who describe this hotel as 5 star and in their platinum range. As a family we have stayed in 5 star platinum hotels and this just isn't that, so if you are going for that you will be disappointed.
When entering the hotel it does have the wow factor inside, that is until you get wet at the reception desk from the air con dripping. This area only at the desk, the restaurant as you enter not the main area and the bed rooms are the only places where you feel the effects of the air con.
Little things make a holiday special and a 5 star. The hotel provided a cinema night outside, very nice but the pop corn machine was broken again and had not been fixed fron the previous time, is that 5 star.
The corridors leading to the rooms one evening had been cleaned and rags had been left over the carpets to prevent people walking on them. Is this what you should do in the height of the season and with no hazard signs as one guest told me he stood where the rags had been moved, walked on the wet carpet and slipped as he entered his room on the marble floor.
The rooms should have been refurbished but to a poor finish with a constant leak in our bathroom behind the toilet. Gaps that had not been filled in and also me having to chase people for toilet roll as these were not replaced by the cleaners. This to me is not a 5 star platinum standard.
The hotel did not seem to have enough staff especially during the evening meal time where you would wait a while for the table to be cleared and re set, then wait again for drinks.
On a positive note, the staff at the bars were great, work really hard and are very funny. The entertainment team were great and tried there best to get all involved. Some shows we're not great but it was all good fun. Thanks to Hulk for bowls on the the beach or "boccha" as he would call it. Thank you.
My 2 boys loved the football every day.
The one thing that made this holiday for us was the cabana on the pier, this you did have to pay for though and were great and helped with the nice sea breeze. Thank you to mustafa on the cabana who worked really hard and always had a smile.
If you are looking for 5 star then you will be disappointed with this hotel as this at best is a 4 star. For that reason and the fact we have stayed in better accommodation in Turkey we will not be returning to this hotel.
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- Also Known As:
- Lara Hotel Turkey
- Hotel Lara Beach
- Lara Beach Hotel Turkey
- Lara Beach Antalya
- Lara Beach Hotel Antalya
- Lara Beach Turkey
- Antalya Lara Beach