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“delphin diva great hotel”

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Delphin Palace Hotel
Ranked #22 of 232 Hotels in Antalya
Certificate of Excellence
Liverpool, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“delphin diva great hotel”
Reviewed 5 January 2014

We stayed in the delphin diva back in september we were that impressed with it we have booked to go back this year with some friends the food staff rooms everything about it are excellent i am really looking forward to it and i would recommend it to anyone the value for money is great x

  • Stayed September 2013, travelled as a couple
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Helpful?
3 Thank Pat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Manager at Delphin Palace Hotel, responded to this review, 14 January 2014
Dear Pat d;

we appreciate your great comments about your recent stay on tripadvisor, we are glad to learn that you had a great stay in Delphin hotels. Thanks to your valuable feedbacks we getting day by day better.
we are looking forward to seeing you again Delphin Hotels and will be glad to serve you.

Best Regards
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Traveller tips help you choose the right room.   Room tips (325)
Date | Rating
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  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Kazanlak, Bulgaria
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 January 2014

Уе rest in this hotel from 28,12,2013 to 02,01,2014 g meet the new year with a pre- paid course dinner for us and our children. Our group consisted of 19 people , including 5 children. Table reservation for gala dinner did an hour or two after our accommodation in the hotel more of 28,12,2013 . To our surprise , as soon as the check for booking the entrance of the restaurant 31,12,2013 d informed us that there is a " slight " problem with the masses and one of them was seated three people and therefore will move our children in room children / all five children over 12 years fit / . After outright refusal on our part , we were told that it would accommodate a table only two people outside our company. To our great surprise , it turned out that all we have reserved two tables, but only one of the second group are settled Turks, friends of the head of hotel security that a rather dismissive attitude , told us , "Get out of their heads " and you're not going to move . About 50 minutes fuss persona around us without doing anything , and to simulate assistance. Around 9:00 in the evening made ​​a new table , a great distance from the other and sat 9 people neya.Ostanalite ten of us there were at another table with nine seats and about 40 minutes waiting to find a chair to put utensils and serve dinner. Our staff witnessed even worse and dismissive attitude by literally throwing dishes at the tables. Following the comments became more - bad. It's hard to be waited 12 hours, and even brought us champagne on time , gave him at 12.20 hours.
More - bad attitude towards tourists and - bad service we fell in Turkey , although the chain DOLPHIN is known as one of the best hotel chains in terms of service. Overall the food was good , there was no diversity. We rested in DOLPHIN BOTANIC in Alanya, and we were impressed , but who offered us this hotel was nothing like the other hotels . I will not reiterate holiday in DOLPHIN PALACE , although they gave us a loyalty card , visiting for the second time hotel chain .

  • Stayed December 2013, travelled with family
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Helpful?
8 Thank Rumiana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Manager at Delphin Palace Hotel, responded to this review, 11 January 2014
Dear Rumiana,

Thank you for sharing your opinion on tripadvisor. We apologize about the problems you had during our new years gala night.

We really hope to see you again in one of our hotels, if you choose a delphin hotel again please contact us before. We want to make your next holiday as nicest as possible. Our email adress is: guestrelation@delphinpalace.com

Regards,
CRM of Delphin Hotels.
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ESSEX
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 December 2013

we have been to the delphin twice now.. we have 2 kids, ages 12 and 8... I honestly could not fault any aspect of the hotel.. I think they pretty much have it spot on... its lovely being only 20mins from the airport, I still gaze at the beautiful chandelier in reception in my holiday photos! we did the boat trip this time to the caves and waterfall.. my son was even allowed to drive the speedboat back to the hotel!! wow! we also did the para sailing , which was well worth it. the sunbeds and wooden houses are lovely... and I totally agree with the sunbed policy, and well done Delphin for not being afraid to carry out the rules and remove peoples belongings. we are looking around for next years holiday, but I cant help keep thinking that nowhere will ever beat this place!

Room Tip: low floors due to lift traffic at peak times.. and anything overlooking the quiet pool is nice.
See more room tips
  • Stayed August 2013, travelled with family
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Helpful?
2 Thank PERRINSEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Manager at Delphin Palace Hotel, responded to this review, 14 January 2014
Dear PERRINSEssex;

We thank you for taking your time to write such a valuable feedback, it is nice to learn that you enjoyed your whole stay with your family, also it is exciting to read how much you have enjoyed the outdoor facilities of delphin hotels. We will be very glad to host you in delphin hotels again.

Best Regards
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London, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2013

Great hotel and service when compared to the price. We had a wonderful family holiday for a cheap price.
Loads of food all day with great choice of food each day. A lovely sunshine break before the English winter starts.

  • Stayed August 2013, travelled with family
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Helpful?
1 Thank Lara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Manager at Delphin Palace Hotel, responded to this review, 12 December 2013
Dear Lara L,

We thank you for taking you time and for sharing your review about you recent stay in Delphin Palace. Also we are very happy to learn that you had a good stay in your secon home in Turkey. We are delighted to see that you were generally pleased and satisfied with our facilities and services and have, indeed, enjoyed your stay.

We will be very glad to serve you on your next trips.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 17 November 2013

Just like Ibiza for kids!
Travelled: 25th October 2013, weather was just right 25-28 degrees every day
2 adults, 2 kids (8 & 7 years old)
Booked with sunshine.co.uk
Tips: Take a taxi it's quicker than looking for the transfer rep and waiting for your mini bus, the hotel is only 20 minutes away.
Check in: quick and a helpful summary of services from staff including: meal times, restaurant locations, main facilities.
Rooms: we stayed in a land view room, much smaller than sea view room, but we didn't spend much time in the room, it was big enough for the 4 of us. Hair dryer does the job, slowly, shower gels provided are good. A tip to the maid ensures your room has fantastic towel displays for the kids (elephants) etc
My kids enjoyed breakfast, self service waffles you make yourself, pancakes, a variety of fresh breads and great quality honey, white and milk chocolate spread, cinnamon sugar....
Kids club: a great calming atmosphere and I felt comfortable leaving my kids here if they wanted, but as I was on holiday with other younger children I usually hung around the nearby pool.
Despite the freezing water temperature of the pools, my boys would go on the water slides for at least 20 minutes 2-3 times a day.
The beach has changing huts, lots of shady spots, always a spare sun bed, many sand castles were made. The entertainment staff would loan a football or we would swim in the sea to cool down.
Ice-cream stand near the beach was a pit stop numerous times a day.
Food: Mexican and Chinese a la cartes I would recommend, for adults and kids. I didn't enjoy the Greek as my kids struggled with the menu, for adults there is a good variety.
Buffet: great choice, never had a dish that wasn't hot enough. Fresh stirfrys and steak - yummy! Vast salad bars made healthy eating very easy.
During dinner (8.15pm) the kids club lady would gather kids and take them yo the mini disco. My kids felt a bit old for this but would still go every night for the candy floss, great drinks and sometimes a sneaky dance in the aisles if the amphitheatre.
Tip: the Imperial is open to Palace guests each day at 4pm, the water slides there were even better than the Palace.
My husband used the gym, free sauna, steam room twice daily, a good range of machines in the gym.
Indoor pool is nice and warm and has a couple of table tennis tables.
The arcades were great fun, my kids enjoyed bowling too, outdoor fun fair is great fun with the kids making me go on the bumper cars, pirate ship and Ferris wheel.
Shopping: numerous people come back overweight as they are compelled to buy lots of the fake scarves, bags, belts, watches, sun glasses etc
I had no issues on this holiday, a very good

  • Stayed October 2013, travelled with family
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Helpful?
2 Thank Tas747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Manager at Delphin Palace Hotel, responded to this review, 12 December 2013
Dear Tas747;

We are delighted to see that you were generally pleased and satisfied with our facilities and services and have, enjoyed your stay in our resort.
It is always our intention to create the best possible environment and service for our guests satisfaction whilst on vacation.

Thank you once again for your feedback and I look forward to welcoming you once again at Delphin Palace on your next trips.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louth, England, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 November 2013

Excellent hotel and staff would visit again. not impressed with rollerblade bar staff lowered the class of the hotel.
Plenty of sun beds and super adult section if required Indoor pool quite cool
Beach super for long walks to exercise the fabulous food off

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
3 Thank Jayne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Manager at Delphin Palace Hotel, responded to this review, 12 December 2013
Dear Jayne J;

We thank you for your feedbacks about your recent stay in Delphin Palace. It is always our intention to create the best possible service for our guests’ satisfaction whilst on vacation.

Thank you once again for your feedback and I look forward to welcoming you once again Delphin Palace in Lara.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cornwall
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 November 2013 via mobile

Returned hear after 5 years and I would say the hotel had got better. Loved the rollerbladers taking drink orders around the pool, you never need to go to the bar yourself. The pier is great giving you somewhere different to sit and have a drink.
Very warm weather but the pools were freezing as the temperatures drop at night, there is a lovely indoor pool but this does get quite busy about 5 o'clock.
Loads of food all day but lunch can be a bit repetitive.
Didn't know what currency to take so took Turkish lira but most things were priced in euros so next time will be taking euros.
Overall a lovely sunshine break before the English winter starts.

Stayed October 2013, travelled with family
Helpful?
1 Thank saltashgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Manager at Delphin Palace Hotel, responded to this review, 12 December 2013
Dear Saltashgirl;

We thank you for taking time to write such a good review, your ideas and feedbacks are very valuable to us to serve you a better service. We appreciate to learn that you had a better recent stay.
We have noticed the suggestions about food and other things and will be very glad to host you very soon.

Best Regards
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Additional Information about Delphin Palace Hotel

Property: Delphin Palace Hotel
Address: Kemeragzi Lara Beach, Antalya 07230, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Antalya
#8 Family Hotel in Antalya
#16 On the Beach Hotel in Antalya
#17 Spa Hotel in Antalya
#22 Luxury Hotel in Antalya
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Delphin Palace Hotel 5*
Number of rooms: 557
Official Description (provided by the hotel):
Delphin Palace Hotel - AntalyaWith a harmonious ambience, Delphin Palace Hotel provides an excellent vacation with its 8 floors, 2 king suite, 489 standart rooms, 38 family rooms, 6 handicaapped rooms and 24 exclusive rooms along with all the hotel activities.At Delphin Palace Hotel; Lobby Bar, open 24 hours, welcomes you at the first floor with some relaxing areas to spend your time while listening live music.At Delphin Palace Hotel in Antalya, you may enjoy delicious Turkish and World Cuisine. Delphino Restaurant and other 7 A’la Carte Restaurants are perfect choices for celebrations of anniversaries in the Hotel in Antalya. Furthermore, different bars and discos at the hotel are ready to entertain you and amuse you. 3 main courses are served at Delphin Palace Hotel free of charge including all the bevarages and drinks. In your free time at Delphin Palace Hotel you can play bowling or computergames in the game room of the Delphin Palace Hotel. In the daylight you can swim at Palace Pools and slide over the waterslides into the pool. Other hotel activites include animation programms organized specifically for you at night or during the day. Furthermore you may watch movies at the hotel cinema or refresh and relax at the Hotel's Spa Center.Delphin Palace Hotel rooms have FREE WiFi, air conditioning, minibar and private balcony. Some rooms have panoramic views of the Mediterranean Sea. Guests throughout the day may enjoy water sports & games, sports activities, live music performances and other entertainments.Delphin Palace Hotel, situated in the middle of Palm Trees and colorful gardens, offer rooms with ALL INCLUSIVE concept, FREE Wi-Fi and satellite television. Green Garden and Plants surrounding the outdoor swimming pools create a spectacular atmosphere within the hotel and a great view from the room. Main restaurant, buffet breakfast, lunch and dinner are served at the Delphin Palace Hotel. The wide variety of à la carte restaurants serves traditional Turkish food and cuisine of world cuisine. Free private parking is available onsite within the hotel. ... more   less 
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Also Known As:
Delphin Palace Turkey
Delphin Palace Resort
Delphin Palace Antalya
Antalya Delphin Palace Hotel

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