We visited Delphin Palace Hotel in the end of April.
Located in Lara - it is easy to get to from the airport -20 mins taxi ride.
We arrived around 9 am and receptionist - a very friendly lady advised us to have a breakfast and walk around while preparing the room. Room was ready within 1.5 hours which was fine however it was facing noisy and dusty road and we couldn't open our window at anytime during our stay.
Traveling with our 4 year old daughter we decided to let her play at kids club. Kids club - is managed by the Turkish man and two Ukrainian girls. After signing the registration form I noticed that there is no gate that can close the territory and even the door was open. On my question about it manager answer that it is not a zoo and there is no need for the cage. I let my daughter play and returned to check in half an hour - she seemed to be excited and busy. We took her to launch with us and dropped her of again around 3 o'clock. After talking to staff they assured me that its ok to come back in 1.5 hour. So I arranged some spa procedures for me and my husband. When we came to pick her up - we had manager shouting at us and saying that 1.5 hours was too long, he was talking to us like kids and all together it was very uncomfortable. We have been to many resorts in Turkey - and never had any problems and a specially attitude from the staff of the resort. Furthermore it was day for the pool games in kids club - which means that they had all kids walk to the mini pool ( 1 foot deep ). However on the way back nobody made sure she was wearing her clothes or shoes. Being four years old she can forget to put her clothes and shoes on as it is not cold but I don't understand how can adult not notice it. So when we came to pick her up she was in her swimming suit with all bottom covered in paint which never came of. We had to look for her crocs and t-shirt for half an hour and we were lucky enough to find it. I just don't think it is responsible and for me it makes this kids club useless. Its lacking staff and training.
Good and safe kids club facilities and caring personnel - are the most important things for parents when they are having vacation and unfortunately we did not find it in this hotel. I strongly recommend for the management of the hotel to fix this issue. I am not even talking about dropping off the kids for all day - which some resorts are doing successfully from 10 am - to 4-5 pm and taking kids to lunch. But at least make clear rules for the parents and workers so they understand what is this kids club about. If you do have kids club - make it kids club for an hour, or two hours otherwise checking on your child every 20 mins doesn't make it a good rest for parents.
food in restaurant is quite repetitive, not a big selection for fruits and diet table but huge choice of sweets. Grill area outside is worth checking out. Turkish night is special. There is a small play area for kids outside - makes it easier.
Travelling with kids.. I wouldn't return to this hotel.
- Official Description (provided by the hotel):
- Delphin Palace Hotel - AntalyaWith a harmonious ambience, Delphin Palace Hotel provides an excellent vacation with its 8 floors, 2 king suite, 489 standart rooms, 38 family rooms, 6 handicaapped rooms and 24 exclusive rooms along with all the hotel activities.At Delphin Palace Hotel; Lobby Bar, open 24 hours, welcomes you at the first floor with some relaxing areas to spend your time while listening live music.At Delphin Palace Hotel in Antalya, you may enjoy delicious Turkish and World Cuisine. Delphino Restaurant and other 7 A’la Carte Restaurants are perfect choices for celebrations of anniversaries in the Hotel in Antalya. Furthermore, different bars and discos at the hotel are ready to entertain you and amuse you. 3 main courses are served at Delphin Palace Hotel free of charge including all the bevarages and drinks. In your free time at Delphin Palace Hotel you can play bowling or computergames in the game room of the Delphin Palace Hotel. In the daylight you can swim at Palace Pools and slide over the waterslides into the pool. Other hotel activites include animation programms organized specifically for you at night or during the day. Furthermore you may watch movies at the hotel cinema or refresh and relax at the Hotel's Spa Center.Delphin Palace Hotel rooms have FREE WiFi, air conditioning, minibar and private balcony. Some rooms have panoramic views of the Mediterranean Sea. Guests throughout the day may enjoy water sports & games, sports activities, live music performances and other entertainments.Delphin Palace Hotel, situated in the middle of Palm Trees and colorful gardens, offer rooms with ALL INCLUSIVE concept, FREE Wi-Fi and satellite television. Green Garden and Plants surrounding the outdoor swimming pools create a spectacular atmosphere within the hotel and a great view from the room. Main restaurant, buffet breakfast, lunch and dinner are served at the Delphin Palace Hotel. The wide variety of à la carte restaurants serves traditional Turkish food and cuisine of world cuisine. Free private parking is available onsite within the hotel. ... more less
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- Also Known As:
- Delphin Palace Turkey
- Delphin Palace Resort
- Delphin Palace Antalya
- Antalya Delphin Palace Hotel