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“New, clean and modern”
Review of Upper House Hotel

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Upper House Hotel
Ranked #11 of 69 Kas B&B and Inns
Certificate of Excellence
Manama, Al Manamah, Bahrain
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“New, clean and modern”
Reviewed 9 January 2014

I think we were the only ones staying there so space at breakfast was fine. The breakfast seemed to be more fresh than other Turkish breakfasts we ate on our turkey trip. Great location. I can see where others said the showers leaked but it looked like they caulked the area up so it (at least ours) didn't leak. If you go to Kas rent a car as everything is within driving distance and car rentals are very cheap!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LETSMAKEITbahRAIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
    82
    29
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Northborough, Massachusetts
Level 6 Contributor
522 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
Reviewed 21 November 2013

In a very good location close to the main square with lots of restaurants and shops, but you can not drive to the hotel, you have to drag your stuff through the narrow streets to get to the hotel, and when you get there, no elevator/lift, so it is difficult for mobility challenged individuals.

Very modern rooms with flat panel TV in the mirror with numerous English channels.
Nice comfortable queen size bed but they don't give you blankets, only a thin cotton cover over a bottom sheet.
Adequate sized bathroom but no shower door or curtain so it floods the bathroom floor. Nice shower pressure though. The modern designed sink looks nice, but it can not be used to wash laundry!

You need to push a button in the room (ours was hidden behind the bed) to have the cleaning staff clean and make up the rooms - unfortunately the receptionist didn't tell any of us in our group of 21, so none of us had cleaning .

Typical Turkish breakfast, which was very nice. You eat out side on the street, with the local cats and dogs, as there is no room inside. The cats and dogs in Turkey are usually we behaved.

We enjoyed our stay and would recommend this quirky hotel!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BostonSkier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 5 Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 20 October 2013

We loved this place, although it's not to everyone's taste.

The hotel is situated in a small courtyard in the centre of the town, near the main square. There is no vehicle access.

The building is very new - or at least very recently and heavily renovated. It's decorated and furnished in a minimalist, modern style. There are three floors and no elevators but the staff will help you with your bags.

Our room was large and comfortable. Drawbacks were a slightly cramped bathroom (although with a huge walk-in shower), no desk and no view. Other rooms had larger bathrooms. Service was great - especially when our shower flooded- but you have to ask for housekeeping. Wifi is free and was very reliable - enough for a fault-free conference call via Lync back to North America.

The buffet breakfast (there's no dinner) is eaten al fresco in the courtyard in front of the hotel. Drinks were available in the evening in the same place.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank ral999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level 6 Contributor
134 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 6 October 2013

The service for breakfast and cleaning must be improved. The guys are helpful to take your luggage up the stairs - there is no elevator. The design is beautiful , but as you are accommodated you realise it does not work that good, specially the bathrooms/showers. The blankets are way too small for any adult. simply ridiculous on the double beds, not big enough for 1 person. Breakfast is egular: you have to ask if they have yogurt because it is kept in the fridge. Only instantaneous coffee (bad). No hot milk. No fresh fruit.

Room Tip: it is a good option, but I hope they will solve some of the problems.
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulo s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malta
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 September 2013 via mobile

The hotel is really nice, very centrally located in kas. Loved its modern style, which stood out from other hotels we stayed at, in Turkey. Some tips for travellers: if you are coming by car you need to park at a square close by (pay car park) and walk 2min to the hotel since it is in a pedestrian area. The hotel offers a free parking up a steep road close by so don't pay for a long time in the car park since you can move it to the free carpark. Also, the hotel has no lift, although the staff help you out with the luggage. Last tip is about the cleaning service. You need to push the button in the room for the cleaning staff to clean and do your room - unfortunately the receptionist didn't tell us on check in so we had no cleaning on the first day. Also, we did not have a cot in our room (although we had requested it in our booking) since it was in use by another family but they put a third bed in the room for us. We still will recommend the hotel though. Entremely good value for money.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2maltesers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut
Level 5 Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 July 2013

We stayed at the upper house in Kas on our way to bodrum on motorcycles, the hotel was nice enough, great staff, smaller rooms and small bathrooms , curtains were more for aesthetics then to protect from the sun , the huge problem we had was we had PAID reservations for 3 rooms and upon arrival after a very long and hot riding day we were surprised to find we only had 2 rooms , the manager was not available and needed to be called, after waiting for an hour, a very able young lady arrived ( till this day I'm not sure she actually is the manager) she bluntly stated the facts as they were , only two rooms were available , we could share one room or they would try and find us another hotel, at 10 o'clock at night , and having to carry our luggage back to our motorcycles ( upper house is in a pedestrian only zone of Kas) we opted to stay. A terrible way to treat clients .

Stayed July 2013, travelled with friends
Helpful?
1 Thank Ghazi-Baker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UpperHouseHotel, Upperhouse Boutique Hotel at Upper House Hotel, responded to this review, 1 August 2013
Dear Mr. Ghazi- Baker,

Thank you for taking the time to convey your comments regarding your recent experience with the Upper House Hotel.

Your willingness to share your thoughts with us is genuinely appreciated.
We are sad to learn that your stay at Upper House Hotel did not fulfil your expectations. Your constructive feedback has been noted and shared with the team and will be used for improvement of our services.

We would like to kindly inform you that we had technical problems in our system and due to that reason we weren't able to accomodate you the best way.

We appreciate your patronage and we look forward to welcoming you again to our hotel to change mind set, please feel free to reach out to me directly so i can assist with your room choice and upgraded services for your next visit.

Kindest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Budapest, Hungary
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 July 2013

Staff is very nice and helpful. Great service by Erkan. Thanks to him and his crew..the rooms were clean and updated the breakfast was rich..definitely we will be back..nice location and close to beach. do not miss kaputas beach as well.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dora L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UpperHouseHotel, General Manager at Upper House Hotel, responded to this review, 18 July 2013
Dear Guest ,

First of all we would like to thank you for your kind interest in Upperhouse Boutique Hotel.

You always welcome to our hotel..We will be very pleased if you kindly inform us your special requirements before of your arrival to make your visit more exceptional.

Best Regards

Erkan Can
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Upper House Hotel

Property: Upper House Hotel
Address: PTT Cd. Ozturk Sk.No:15 | Kas/Antalya, Kas 0007, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Kas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 69 B&Bs / Inns in Kas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Upper House Hotel 4*
Number of rooms: 13
Official Description (provided by the hotel):
Upperhouse Boutique Hotel is the holiday of your dreams and the whisper of your house. Upper House is a lifestyle hotel at the heart of Kaş,one of the nature heavens of Antalya. Upperhouse serves with 23 rooms including 2 suits and with its great location that is so close to the beach, yatch marina, shops, restaurants, outdoor sports and activities. You can enjoy four seasons, 24 hours in our lovely boutique hotel with bed and breakfast concept. We are so happy of being your second house in Kaş with our friendly service and comfortable rooms. We trust you enjoy, relax,recharge and spoilt yourself with us. ... more   less 
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