We have just returned from our holiday which was supposed to be a 5* grade. On reaching our destination we thought this is nice the foyer was grand giving us the impression that the accomodation would be just as grand. We entered our room which was on the 2nd floor overlooking the front entrance, we found it to be drab and lacking attention, the beds were very hard and the bathroom left nothing to the imagination, the plumbing was deplorable, when you turned the taps on there was water spurting out of every orifice and it was running a dark brown colour and after showering the water would not run away...we reported this to reception...but nobody appeared. We retired to bed early as we had had an early flight but we were awoken at midnight with very loud music..there was a disco opposite to the hotel foyer, the music went on until 5 am. This was reported to the reception and they did not hesitate to give us another room. The room was on the 1st floor and when we got there the maid had only just appeared to clean the room after the other guests had left, so we had to wait until she was finished. The room was to the back of the hotel overlooking a very large roof which housed smelly extractors and noisy air conditioning units and had no view. The room was not much better but the bathroom was worse there were dark stains to the bath and the handbasin was mouldy. The towels in your room never looked or smelled as if they had been washed properly in fact we had to ask for towels and were given wet ones which we had to dry ourselves on the balcony. We went to the pool which looked nice but found the sunloungers filthy, tattered and cats sleeping on them. The hotel beach was disgusting, everyone were packed together the loungers were disgusting and there was dogs excrement about, so we never ventured back to the hotel beach. The food was edible but not palatable, everything was spiced up and in either a sauce or a stew..continental breakfast was okay. There were only 5 British guests in this hotel (including us) for 10 days of our holidays the others were mainly Russians who were loud with unruly children who were allowed to run around the restaurants and play in the lifts. We feel that the management lacked skills and did not adhere to their rules ie: dress code in the restaurants and allowing guest to feed cats at the tables. We approached reception to ask about the rep for Med hotels because when we arrived there was a notice on the board to say that she would visit the hotel at 17.00hrs on a Thursday/Saturday and Sunday, but someone had taken the notice down and reception told us just to wait in the foyer as she would arrive..she never did. We will return to Turkey but we will never venture back to the Ozykamak
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- Also Known As:
- Ozkaymak Marina Hotel Kemer, Turkey - Antalya Province