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Pegasos World Hotel
Ranked #27 of 334 Hotels in Manavgat
Reviewed 4 November 2013

We visited Pegasus world in September 2013. We had an absolutely fantastic holiday! The hotel is very clean and all staff were extremely friendly and tried very hard with their English skills. The food was great .. And bar staff not tight with the alcohol ! A fantastic holiday, we would definatly return :-) and recommend to anyone !

  • Stayed: September 2013, travelled as a couple
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4  Thank Emma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos World S, Public Relations Manager at Pegasos World Hotel, responded to this reviewResponded 7 November 2013

Dear Guest

Thank you for choosing Pegasos World Hotel and taking time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and thank you for your feedback.
We take all guests feedback on board and are grateful for any suggestions for improvements.
We will share your lovely comments with the team.
We look forward to welcoming you back again.

Warmest regards,

H.Gazi Ayhan
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,183 - 1,189 of 2,739 reviews

Reviewed 4 November 2013

A 5-star hotel? Definitely not. Maybe 3, at most. But they can do a lot if they fix up the buildings since these are suffering from wear & tear. Many of the rooms has wall to wall carpets in them and they do not look clean. We were a group of 25 people travelling together, and the largest family in the group had a "deluxe" suite to fit them all in. The carpet in the room (building 5) was so dirty and "alive" that the two youngest could not be sat down - 9 months old.
Our room was in building 2 and was ok, even though there were bits & pieces that should have been fixed.

The pool area was nice, but the water was so cold. Evenings were cool, and not have any heating for the pools, it was to cold to play in for more than 15 minutes at a time. But the beach was nice! Perfect playground for the kids and great with the beach bar to pick up drinks for cooling down.

The spa was nice. Great massage and bath. The people working here was pleasant and was worth the time and money spent. The gym was not great, the appliances was well used and should have been replaced.

I think the property is to large and you turn out to be a number in the sheep herd. This came to show at every meal in the largest restaurant. You had to fight your way through everything and watch out for grumpy, hungry people willing to dash you down to get a fried egg before you do. If you're into all inclusive style, this might be right up your alley, but definitely not for me. Besides, not everything was actually all inclusive. The ice-cream stand right next to the pool (with all flavours) was payable and so was freshly pressed juice for breakfast. When you've paid for all inclusive, this gets annoying.

I will never go here again, but that's because the concept doesn't fit me. Maybe it fits you better :)

Room Tip: Ask for a room that was newly rebuilt and check it. If it's not good, complain!
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  • Stayed: October 2013, travelled with family
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2  Thank Marthaifarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos World S, Public Relations Manager at Pegasos World Hotel, responded to this reviewResponded 7 November 2013

Dear Guest,
First of all, we would like to thank you for sharing your precious opinions with us about our hotel.
We regret that your stay didn’t pass the way you imagined it.

Within the structure of TT Hotels, our main target is to assure the guest satisfaction completely.
That’s why employing qualified staff and creating the areas needed by all kinds of guests are too important action points for us.
We would like to notice you that we've taken into consideration all of your impressions you shared.
Many thanks again for sparing time by evaluating our hotel.
With the wishes of welcoming you again and providing you better vacation memories.

Kindest regards,

H.Gazi AYHAN
Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

My husband and I returned from this hotel on 29th October. We had concerns as our original hotel was closing early and our holiday was transferred to Pegasos World. We need not have worried as we had a lovely holiday. Our room was comfortable and clean with a bowl of fresh fruit on arrival. The whole complex is spotless with some of the most polite and friendly staff we have experienced.
We did not use the outdoor pool as it was too cold but there was an indoor pool which was great. The beach was sandy with lots of sunbeds available no matter what the time of day.

The main restaurant was clean with extremely attentive staff, nothing was too much trouble for them. The food was varied with something to suit most pallets. We visited the Italian and Chinese themed restaurants which we enjoyed.

We are a well travelled couple and have never experienced service like this. We would certainly recommend this hotel and will return in the future.

Well done to Uri and his team for going the extra mile to ensure everyone has the best holiday possible.

Room Tip: We were in block 2 which was quiet with mostly families so not much late night noise.
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  • Stayed: October 2013, travelled as a couple
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2  Thank Maureen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos World S, Public Relations Manager at Pegasos World Hotel, responded to this reviewResponded 7 November 2013

Dear Guest

Thank you for choosing Pegasos World Hotel and taking time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and thank you for your feedback.
We take all guests feedback on board and are grateful for any suggestions for improvements.
We will share your lovely comments with the team.
We look forward to welcoming you back again.

Warmest regards,

H.Gazi Ayhan
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

It was my third trip to Turkey (the 7th for my mom) and we agreed that this was one of the best hotels we've booked in Turkey, with negligible inconveniences.
First the pros: The blocks and the whole area (garden, pool, beach etc.) are tidy, staff everywhere very kind and helpful. We were in block 2, it is a renovated building, our room (suite) was quite big and comfortable, we would have had sea view but the palm trees were too high.
We booked all inclusive and there is a wide range of turkish and conventional dishes, desserts, fruits etc., every day a little different, so it was never "boring". There are "stations" at the main areas (restaurant, pool, reception-lounge) with mineral water, drinks and coffee which made our stay comfortable. Beach and pool are first class, the outdoor pool itself is huge (but freezing cold)
As I see all the facilities are established for kids and families, for example the pool with the pirate ship, cat house, rooms etc.
Bus stops in front of the hotel (or where you want, as there are no bus stops) to Side (Nr. 11) and Manavgat (Nr. 2) just for 1€.

The cons: There were some people, who didn't know how to behave in a hotel full of kids, and they were very very loud at night. It shouldn't be a problem, but the walls are paper thin, and you can hear everything from the corridor and from the rooms around yours.
As I wrote before food was OK, but I found it strange, that only on hour after the opening of the restaurant, the staff started to collect the bowls and trays of the dishes although they were not empty. And at last but not least wifi connection at the reception didn't work for me in the evening, neither with smartphone nor with tablet, on the other hand during the day it was ok.

Apart from these cons it is a very good accomodation, we had a great time and I hope we can come back next year (or earlier)

Room Tip: We were in block 2 and it was great!
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  • Stayed: October 2013, travelled with friends
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2  Thank dormo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos World S, Public Relations Manager at Pegasos World Hotel, responded to this reviewResponded 7 November 2013

Dear Guest

Thank you for choosing Pegasos World Hotel and taking time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and thank you for your feedback.
We take all guests feedback on board and are grateful for any suggestions for improvements.
We will share your lovely comments with the team.
We look forward to welcoming you back again.

Warmest regards,

H.Gazi Ayhan
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

We arrived back on 26th October, after a week at this resort and it was amazing. All the staff were friendly and helpful, and nothing was too much trouble. Nuri and the waiting/bar staff went out of their way for you. Omer the bar man was always welcoming with a smile and by the end of the week knew what our drinks were. The hotel was always clean and tidy, and there were constantly people walking around to pick up plates and glasses that had been left by holiday makers. Food was a little repetitive but this suited our family as one of us was a vegetarian but she has no difficultly finding something to eat as everything was clearly labelled. We also had an autistic child with us and the staff were extremely understanding and didn't push her to interact with them. The staff in the Lipsos wellbeing centre were amazing, and they have hands that could only have been given to them by gods. Even the most tense person in the world would come out of a massage feeling relaxed. Tattoo shop - yes you may think ' OMG a tattoo in a foreign country' but let me assure you, they are clean and very skilled. our group had a total of 4 tattoos between us and they were extremely reasonable and he was a true artist. The only down side was the temperature of the pool which stated 21 degrees every day, it was cold (or bracing as we said). However, this did not stop my daughter from using the pool, or us adults from jumping (or sliding) in to cool down. The beach was clean and beautiful. We were told that the hotel would be shutting from the 1st November for the season, and even tho you could tell the hotel was quieter, at no point did I feel that the service standard had been lowered. We received nothing but excellent service from all. Well done Nuri, Omer and all at Pegasos World, you were amazing!!! From Ann, Gemma (tattoos lady), Dawn and Marie

  • Stayed: October 2013, travelled with family
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1  Thank Ann2921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos World S, Public Relations Manager at Pegasos World Hotel, responded to this reviewResponded 7 November 2013

Dear Guest

Thank you for choosing Pegasos World Hotel and taking time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and thank you for your feedback.
We take all guests feedback on board and are grateful for any suggestions for improvements.
We will share your lovely comments with the team.
We look forward to welcoming you back again.

Warmest regards,

H.Gazi Ayhan
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

My partner and I and 3 kids stayed at Pegasus World for 10 nights arrived back on 19th. We had a great time, very big hotel, we stayed in block two which was very modern and kids had their own separate area. The pool in this place is enormous, and there are separate areas for the kids – do note that block 2 is the opposite corner to the kids pool/kids snack bar so bit of a trek if you forget anything!

Restaurant was very nice, lots of different foods available and a BBQ every night outside. Also look out for the meat stations which you can get lamb, roast chicken, roast beef cut up and served for you. Does get busy in the restaurant but you don’t end up queuing for food, and the waiters are constantly clearing up so it was not a problem.

Beach was very nice and only a short walk away, even from block 2 it was only a short walk. Had a go of the watersports – parasailing and Jet Ski. You can get a good deal if you bargain with the watersports guys on the beach.

Entertainment was brilliant, the introduction each night is a bit repetitive but the opening song is a good one. Kids had their mini disco each night before the show, again very good.

Kids club was good and would recommend. They had other English kids in there. The two girls that run it are brilliant and both speak English well.

We went into Side for the day, do watch out for the restaurant jumping out with baby turtles as they will charge you the earth for a drink and you won’t find out until you leave! Do note that the happy hour drinks for one euro consist of a tiny plastic cup. We stayed in the hotel resort after Side, as it was a lot of hassle looking round with the kids and the pram but would be good if you can venture into the ruins and look around properly. The taxi takes you right into the town; however the bus is about a 1km walk away from where the taxi drops you. When you do leave the hotel, you will get jumped by the taxi’s directly outside so be aware.

Finally would just like to say a big thank you to Nuri and Mahir for looking after us for the duration of our stay and making the holiday extra special!!

Room Tip: Block 2 very modern. Sea view rooms would probably be on the top floor (4th floor). If anyone is won...
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  • Stayed: October 2013, travelled with family
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1  Thank JoeC427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos World S, Public Relations Manager at Pegasos World Hotel, responded to this reviewResponded 7 November 2013

Dear Guest

Thank you for choosing Pegasos World Hotel and taking time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and thank you for your feedback.
We take all guests feedback on board and are grateful for any suggestions for improvements.
We will share your lovely comments with the team.
We look forward to welcoming you back again.

Warmest regards,

H.Gazi Ayhan
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

We had a fantastic time at pegassos world we were treated like we were royalty the staff where brilliant so caring and looking out for all your needs. Mahir and Nuri in the restaurant where brilliant and the waiters especially the one which looked after us was lovely Ishak he wouldn't even let us get up to get the drinks he was there bless him asking if he could get you another drink or anything. Brilliant family resort caters for everybody would highly recommend to everybody look forward to going back ourselves to see them all again will miss there friendly faces .

Room Tip: It's all good
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  • Stayed: October 2013, travelled with family
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1  Thank Claire S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pegasos World S, Public Relations Manager at Pegasos World Hotel, responded to this reviewResponded 7 November 2013

Dear Guest

Thank you for choosing Pegasos World Hotel and taking time to write your lovely comments on Trip Advisor. We are extremely pleased you enjoyed your stay with us and thank you for your feedback.
We take all guests feedback on board and are grateful for any suggestions for improvements.
We will share your lovely comments with the team.
We look forward to welcoming you back again.

Warmest regards,

H.Gazi Ayhan
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pegasos World Hotel

Address: Titreyengol Mevkii, Manavgat 07600, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#11 Top resorts Hotel in Manavgat
#21 On the Beach Hotel in Manavgat
#26 Luxury Hotel in Manavgat
#29 Romantic Hotel in Manavgat
#34 Family Hotel in Manavgat
Price Range: £102 - £929 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pegasos World Hotel 4*
Number of rooms: 831
Official Description (provided by the hotel):
For contacting Hotel Management Team directly, please visit our group on Facebook and write us directly Group Name : TTHotels Pegasos World ... more   less 
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Also Known As:
Pegasos World Resort All Inclusive
Pegasos World Manavgat
Pegasos World Hotel Turkey/Manavgat, Antalya Province

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