We visited this hotel for two weeks and I can clearly confirm this hotel does not meet the standards you would expect for a four star hotel.
Where shall I start this hotel is very busy and chaotic. The rooms are set in blocks they are extremely noisy and have no sound proofing. Doors banging,children screaming and running up and down corridors at ridiculous hours in the night. I appreciate families are on holiday but when your woke night after night it's not amusing!! The beds are rock solid and very uncomfortable too add to the sleepless nights we had.
The restaurant is hectic. Not a relaxing experience, tables are often dirty and no service of drinks. Food was often cold and would not meet food standard regulations. Tables would be reserved for individual family's/couples who where in Nuri's 'gang' Nuri is one of the restaurant management and will single out families and offer his help whilst ignoring others. We witnessed the over friendly side and also saw how rude he can be to his staff. Me and my husband found him completely unprofessional.
In order to obtain a sun bed you have to get up at a ridiculous time. Posters state that towels will be removed if sun beds are reserved before 7.30am,this is not followed through and I would not want to be staying here during the high summer as I could invisage towel wars!
The drinks menu is poor,drinks are served in plastic cups and there is not enough bar staff.
To top off our holiday I have never witnessed so many rude people. The hotel is mainly full of Russian's and Eastern European's and having been to Turkey numerous times this was our worst experience.
I also believe holidays are what you make them but there was nothing you can do at this hotel to make it relaxing and enjoyable. I would never return here!!
- Official Description (provided by the hotel):
- For contacting Hotel Management Team directly, please visit our group on Facebook and write us directly Group Name : TTHotels Pegasos World ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Expedia, Evoline ltd, HotelQuickly, Hotelopia, Travel Republic (UK) and Hotels.com so you can book your Pegasos World Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pegasos World Resort All Inclusive
- Pegasos World Manavgat
- Pegasos World Hotel Turkey/Manavgat, Antalya Province