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Starlight Resort Hotel
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Reviews (2,498)
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Reviewed 21 October 2012

lovely pool areas, nice room in main hotel. Bonus having an English film channel and BBC entertainment channel showing Alan Carr & Eastenders etc.

Big big let down was evening buffet, food awful!! always cold or luke warm and very much aimed at the Russian guests which were the majority, i'd say £80 %!! Veal stew, huge lumps of boiled turkey.....terrible. Such a shame as the Italian a la carte was amazing with fab service. Shame we couldn't eat there everyday. Didn't try any other a la cartes as menus didn't look that great. Saw fresh chips coming out & when i tried one even they were cold!! Breakfast ok, lunch ok. Drink selection good as they did a Baileys equivalent. Staff were fine, just didn't speak lot of English.

The vip policy seemed a bit of a joke, any tom dick & harry seemed to be able to use any pool, even though we'd paid extra to have use of infinity one. We used the secret garden pool even though we hadn't paid for 'TOP VIP' to use it! NO WRISTBANDS, so how do they know who is VIP and who isn't? I paid extra for VIP & found out i had to pay extra to eat in the Meditteranean restaurant yet those who weren't VIP could eat here for free?!! That does not make sense!

Gorgeous pier into the sea and great weather, food really was a let down.

Stayed: September 2012, travelled as a couple
6  Thank I_LUV_H0LIDAYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2012

I have just come back from staying at this resort for 9 nights. The hotel, grounds and pools are very nice and could not fault anything there. However this is far from being 5 star. The staff are really unhelpful and speak very little English and this was a major barrier when we needed a problem resolved.

Also finding a clean table with cutlery at mealtimes is a nightmare. Be prepared to go to bar for your own drinks as finding a waiter to serve you is some job. I also found the staff to be quite grumpy too. I have visited other parts of Turkey for years and have always found the staff to be so friendly and welcoming but I did not feel that here.

We stayed in the bungalows within the grounds. They were kept clean but our room was small and had the smallest balcony ever with only one chair and one table and it was not even big enough for both of us to stand on.

With regards to the mini bar in the room..... well with the two of us being diabetic we can only have diet drinks or water so when we asked for diet soft drinks only we were advised "it was not hotel policy" so needless to say we did not get any diet drinks and had to go and buy our own from the little shop.

At least I can say ive been and will definately NOT be back.

  • Stayed: October 2012, travelled with friends
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3  Thank shell g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2012

it was our honeymoon, the services and management made it the best for us.

it was such a great time and unimaginable experience.

we really had fun.

we are proudly a fan and friend of STARLIGHT.

such a place to be at the time. a great holiday and enjoyment....

super neatness, clean and comfortable.

and affordable glamorous place.

thanks for making our holiday worthwhile.... friend environment

they can take care of you till you become careless, still they carefully care....

Room Tip: that should be the travellers choice until something more magnificient pops up. it is a place to be. then leave the story.... you will be forced to tell it later...
  • Stayed: August 2012, travelled as a couple
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2  Thank martinslara m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2012

We went there for one week holiday and stayed at the bungalow. 5 star hotel?! Not so much, at least not at the bungalows and dining areas good to better as well. The room was spacious and kept clean, therefore overall it was nice. Unfortunately bed was so hard that we put extra blankets on it to make it softer. Unfortunately the outside noise was so well heard inside and it woke me every morning. We had cleaning staffs' room nearby and they started every day at 7 AM very loudly. The food was good, lots of variety. At dinner time was difficult to find clean table with cutleries after 8 PM. Also it was a struggle to find any waiter to get drinks. Some of the waiters looked so tired and were not friendly at all. The pool areas were very over crowded, after 11AM it was impossible to find free places. Luckily the beach was nearby and there was always free space. The staff spoke fluently russian and they assumed everybody to be russian as well. Only at the reception we could find english speaking staff. This was a major problem for us. On the good side I would put the territory of the hotel. It is looked after very nicely and as the territory is really big we walked around a lot. Very nice atmosphere! Also beautiful waterfalls and fountains can be found. Every night there were events and they were proffessional shows. We enjoyed the holiday and some nice memories. However next time when I'm going to spend that kind of money I will consider more european destination where I probably will get 5 star service as expected.

  • Stayed: August 2012, travelled with family
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5  Thank Rutik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2012

Stayed at Starlight Convention Centre Thalasso & Spa for our annual holiday in June with my significant other. The place is pretty amazing. It is a huge hotel but it never feels overcrowded there are many places you can go to for some peace and quiet. The rooms are spacious and well equipped with all the mood cons you need for your holiday. There are however a few draw backs to this amazing place namely the staff. We found them not very helpful at all. Despite us putting the do not disturb sign on the door the domestic staff was very noisy and disrespectful of guests needs. The staff in the main restaurant were also very bad. you had to wait ages to find a table to sit at hey totally ignored you. I am not sure whether it's the fact that they was communication breakdown as very little English was spoken in the resort??? On the plus side the food was really nice and a varied choice was on offer. There are plenty other restaurants on the resort to try even though we didn't eat in any of those. There is so much for the kids to do including games room and even a balling alley and a disco. Several boutiques and others shops are on site as well. There are up to 5 swimming pools so sun lounges are plenty and enough for everybody. The beach is pretty good as well. You will have to put up with families of sometimes noisy kids. Otherwise this is a wonderful place to enjoy a break and facilities are just on the grand scale. I highly recommend the place despite a few set backs.

Room Tip: Choose a room away from the families as it can be very noisy
  • Stayed: July 2012, travelled as a couple
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4  Thank FELICITY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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