All of the bad repoirts you read about this place are true. I did not expect a lot from this place, Basic Facilities, Basic Cleanliness, Basic Safety. I got none of these.
I spent 2 weeks being terrified in this accommodation. The Med Hotels Website paints these apartments as being quite good but most of the information on the Website is incorrect. I will be contacting Med Hotels directly to point this out to them.
Our apartment had none of the promised facilities. I had no working electric rings, no pots / pans etc, no safe in the room no fire alarm etc. This place is dangerous in that there is NO fire escape, the stairs are constantly runnung with water, the Manager refuses to switch on any stair lights until at least 2 hours after dark. The electric wiring is a nightmare.
I complained because I had no electricity to boil water and after 2 days was eventually given a plug in 2 ring electric hob thing. I had to put it on the floor and it constantly refused to work after boiling half a pot of water. I was told that if I wanted to boil water I would have to hire a kettle from the hotel. This was a Self Catering Apartment.
Our smoke alarm was hanging off the ceiling and the battery had actually rusted into the unit. We had one change of towels in 2 weeks and our apartment was cleaned once. Our friends spent 2 weeks without any cleaning, change of towels or bedding. We kept asking for clean towels but were told there were none.
An elderly genteleman who stayed there at the same time as us was threatened by the manager because he complained. He had paid for half board but did not eat meat so he asked for an extra boiled egg at breakfast. They charged him 10 lira for the extra egg.
Staff offer to but you drinks then you find out that they have put it on your tab at the bar. DO NOT use tab facilities at the bar, you will find many items added that you did not have. Always check the price and pay when you receive the items. I was charged 12 Lira for a glass of wine after being told that it was free. I got my change in Bottled Water because there was no money in the till. The charges are made up as they go along and if you have already accepted the item you have no choice but to pay. Complaints just bring further threats.
There is no real reception here. When we arrived in the middle of the night, staff had to be woken from their beds to let us in. Our friends did not get their Passports back for a week because, and I quote, "the Chef has the safe keys and he is in Antalya".
When I complained to the Rep about our room and the lack of promised items, he shouted at me and told me to stop complaining. He then sat with the owner having a drink and a laugh.
I found this place very frightening and I will do my best to make sure that Med Hotels and the Turkish Tourist Office do something about the situation. I will be adding my photographs at a later date.
This was my first trip to Turkey. I found Side a very interesting place, the weather was wonderful and the people are so friendly. If you go to Side, visit Cheers Bar opposite the Horus Paradise Hotel. The food is wonderful, the waiters are great and they put on some really good dance shows.
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