Spent 14 days with my 2 kids (7 yrs and 20 months), there are many good things about this hotel : arrived at 2 am and we received a warm welcome at the reception, room ready, luggage delivered directly in the room. Spotless hotel (really everywhere, it is spotless), great aquapark for kids, pools are really nice, I never woke up at 6am and always found a transat (in the sun of course), good choice of food, the animation team is really good too, not sure about the mini-club as my kids didn't go, the funfair is really nice, the shows in the evening too (was surprised by the quality of the shows done by the animation team and also the ones from external groups). The beach is really nice too. Most of the staff is really nice and smiling, willing to help or deliver their service in a professionnal way. I am not giving a rating 5 because of this : was confronted to 2 very rude/aggressive waiters at the main restaurant (when you arrive at the main restaurant during the last 30 min of the service.. no service at all.. tables are started to be prepared for next service.. so some waiters do not care and are aggressive when you try just to find a table... I guess they prefer you to go to another area so you don't spoil a table they already prepared for next service!). Quite a shame for a 5* hotel. Another thing is that the coffee is not good at all. I would recommend this hotel for families, my 7yrs loved it and I agree, quite an amazing place for kids. The Mini-Disco is the worst I have seen in a hotel (only negative point for the animation team).. they spend only 10 minutes doing same songs without motivation.. and the last 20 minutes doing a game where several kids cry each day when they loose.. not nice atmosphere (compared to mini-disco I have seen in other hotels where kids really have fun together and dance).. after 3 times my daughter didn't want to go anymore.. she preferred the funfair !
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- Also Known As:
- Hotel Royal Dragon
- Royal Dragon Side