This hotel wa given to us as a second option as there was a problem with the travel agency but when we saw it was 5 star we expected it to include everything. We found that hardly anyone spoke English (they all spoke German) and those who did often didn't work at the front desk, they worked in the kitchens and in delivery, which it very hard to ask for anything even for simple soft drinks. I would expect those who knew the language would be put at the front to help guests.f
The decor was a very disgusting shade of brown and looked extremely worn and not very appealing and I expected more from a 5 star hotel. l though the toilets in the lobby were very nice. Another annoying aspect was that you had to ask for the soft drinks and even then they could not understand simple "Sprite" or "Cola".
The food was okay and the they did have themed nights. Ofn Tuesday they had a Traditional Turkish night where there was turkish music and food like Baklava and Kadayif (I have tried both and they weren't very good, I expected a lot more considering it was made by Turkish people). They also had a Sushi night (but don't expect high class sushi). Dinner on the other days was very poor and repetitious and not a lot for people who have dietary needs like Gluten frear lee as nothing was labeled. Breakfast was the best meal of the day by far.
The beach was very nice quiet but they pushed you get off at 5 which was annoying but it had an on site water sport company which offered lots of activities. We did Parasailing which is a must! But you do have to pay for the photos that are taken on the boat and there is a video recording you so no swearing! I would suggest not taking the camera because it will get wet on the speed boat. Also you do not get very wet on the actual activity but on the speed boat so be careful. There is also a boat tour on the are right on the beach but you must book that before and its very good they speak both German and English but you do have to pay for the drinks so take your own.
The food at the beach was minimal but enough, they had simple chips, meat, fish and salads. Although they left some of the food out and the bits in the fridge were not cold. The area was not very covered and you risked sweating in to your food. After dinner they offered ice-cream and petulla and an old lady offered pide.
The rooms were an okay size, lots of clothing space but again brown. they had a mini fridge which worked fine but only had water in it. We had two AC's of which only one worked. I suggest leaving the AC on all day so you come back to a cool room. An instead of using the safe we put our valuables in a suitcase and locked it and took the keys with us.
On s very serious note we did witness one of the girls at the hotel going off with a man who was 28 and she had the childrens bracelet on and none of the staff stopped her. Also there we two girls of about 13 smoking at the front and none of the staff said anything to either girl although they walked past several times.
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- Also Known As:
- Hotel Sultan Side